Acura by Executive - Service Center

Overall, timely service and quick, easy check in and check out. Appreciate the communication throughout. check out. Appreciate the communication throughout. More

Great customer service quick ckevk in with a nice & friendly clean environment with awesome employees. Thank you friendly clean environment with awesome employees. Thank you More

Very clean and organized. Took longer than they thought to fix the recall. Told me 1 1/2 to 2 hours but it took 3 hours. Took longer than they thought to fix the recall. Told me 1 1/2 to 2 hours but it took 3 hours. More

I enjoyed my interaction with my service advisor and thought he did a wonderful job! thought he did a wonderful job! More

The service is always great! Staff are knowledgeable and friendly. Waiting time is reasonable. I love the new video update from the mechanic showing the work being done and recom Staff are knowledgeable and friendly. Waiting time is reasonable. I love the new video update from the mechanic showing the work being done and recommendations More

Not too pleased with the service center. Came in for our first service, was nice it didn’t cost us anything, but they failed to rotate the tires like was suppose to and didn’t bother to even Came in for our first service, was nice it didn’t cost us anything, but they failed to rotate the tires like was suppose to and didn’t bother to even mention it to us that they didn’t. I marked the valve stem cap so I would know if they did. When we first bought the car, paid $50,000 cash, 4 days after the key battery died, and my wife had to drive to the dealer, and pay for a new battery for the remote, after spending $50k up front. Car had a scratch that we were told would be taken care of at the first service and they would order touch up paint for us for any others we found, the scratch was not fixed, and the touch up paint is still not in our possession. I have been debating buying a new Integra Type-S, I think I might have to go to Acura in Milford instead even though this dealer is only 2 miles from my house. More

They always do a great job! I’ve been to other Acura dealerships in CT and this is by far my favorite. I’ve been to other Acura dealerships in CT and this is by far my favorite. More

Service was excellent and John N. was terrific. It was an easy process and I will be back. was terrific. It was an easy process and I will be back. More

A great service / warranty experience! Completed the scheduled recall job, plus two additional repairs and two minor services that were nearing due dates. All while Mike kept us informed Completed the scheduled recall job, plus two additional repairs and two minor services that were nearing due dates. All while Mike kept us informed, and updated us regarding the status. More

Very reliable dealer that one can trust. Always looking out for the best of the customer. Always looking out for the best of the customer. More