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Acura by Executive - Service Center

North Haven, CT

4.9
794 Reviews

794 Reviews of Acura by Executive - Service Center

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March 13, 2025

Very prompt, courteous and professional. Easy to work with and excellent communication throughout the service process. Took my vehicle in as scheduled and returned it within the timeframe p More

by Jeff S 1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Acura by Executive responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jeff, for choosing Acura by Executive!

March 13, 2025

Every one was helpful and friendly, made my experience a great one. The service rep, took time to take me trough the process More

by Ishmael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ishmael, and it's great to hear about your excellent experience here at Acura by Executive.

March 06, 2025

Their customer service is wonderful. The communication between the Service Department and the customer is excellent. They didn't just let you sit there , they kept you updated on what w More

by srmoore823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 05, 2025

They guys were great. They took me right in and had the car done 3 days early. I will use them in the future More

by Georgeesco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 05, 2025

Appreciated the timely and detailed communication, including the in-depth video explaining my car’s evaluation and service recommendation. More

by lisavar24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul who helped schedule appt
Mar 05, 2025 -

Acura by Executive responded

Lisa, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

March 04, 2025

They are dedicated to keeping their customers happy. Mike and ACURA have gone above and beyond to try and solve my problem. More

by STALLMANN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Acura by Executive responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

February 28, 2025

Very professional and courteous. Vehicle was serviced and waiting when I arrived. Very good experience. More

by Rtpieper15
Recommend Dealer
Yes
Employees Worked With
John Nguyen
Mar 01, 2025 -

Acura by Executive responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura by Executive!

February 26, 2025

Acura by Executive staff is a great group They are all focused on customer satisfaction More

by JCECARELLI
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Berty
Feb 26, 2025 -

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

February 23, 2025

This dealership is very professional, helpful and not high-pressure pushy like so many dealers. They know their cars and are more than happy to patiently show you how everything on the vehicle works. We More

by MMCARUSO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

February 18, 2025

Everything went very smoothly. The services performed were all clearly explained to me and waiting inside was comfortable. More

by ben.thorpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Berty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Acura by Executive responded

Thank you for your business and this review, Ben. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

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