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Acura of Bedford Hills

Bedford Hills, NY

2.6
62 Reviews

700 Bedford Rd

Bedford Hills, NY

10507

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Showing 62 reviews

October 04, 2023

If you are looking for an Acura, look no further than the dealership in Bedford Hills. Al (and Eddie) are so great to work with! Sweet, kind and very professional! More

by Jodi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al, Eddie
Oct 06, 2023 -

Acura of Bedford Hills responded

Thank you for the amazing review and kind words. We appreciate your business and you taking the time to recognize Al and Eddie. Reach out if there is anything we can do for you. We look forward to seeing you again. Take care!

August 30, 2023

I wanted to give this dealership zero stars but the program made me give it one to move forward with this review. I had a terrible experience with this dealership and I highly recommend that you do NOT More

by romi311@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amanda Velazquez
December 17, 2022

Overall good experience. First time buying from them. In the past always got my Acura from curry. The pick up experience was too long. Took several hours. Most of the deal wa More

by CarExpert69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lino, Robert Bello, Ed Serino
Dec 19, 2022 -

Acura of Bedford Hills responded

Thank you for the great review. We work hard to make sure our customers get exactly what they want and need. We hope to see you again in the future.

September 22, 2022

Terrible dealership! Only care about collecting money for repairs. If there is a problem, try to blame customer. No return calls. More

by Bean
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AL
Sep 28, 2022 -

Acura of Bedford Hills responded

Please contact the General Manager, Ed Serino, at your earliest convenience to discuss this issue.

May 30, 2022

Terrible experience. Supposedly a brand new TLX, but the dash board is filled with multiple safety warnings. More

by ric548
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Weinstein
Jun 11, 2022 -

ric548 responded

Very poor concern for customer!

October 23, 2021

I’m Willing to pay for in stock MDX 2022 MSRP sticker price plus tax and fees but the manager wants $10,000 on top of MSRP and his reason due to high demand and low supply. We end up buying from Stamford More

by Rey
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lino
Oct 27, 2021 -

Acura of Bedford Hills responded

Rey - the shortage of certain key components has caused unprecedented gaps in inventory that has caused fluctuations in the pricing of new and pre-owned vehicles, not just for Acura of Bedford Hills, but for every dealership in the country. We look forward to a time where our inventory level returns to normal and we’re able to continue to meet and exceed expectations.

January 30, 2021

Repeat customer great dealership Lino was most Repeat customer great dealership Lino was most accommodating and responsive No nonsense no pressure seamless process purchasing pre owned RDX Veh More

by JasperLou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lino
Feb 01, 2021 -

Acura of Bedford Hills responded

Thank you so much for your kind words. We appreciate the recommendation and we hope you enjoy your RDX.

Feb 01, 2021 -

JasperLou responded

Road trip yesterday Enjoyed it immensely! Engine great! Recommend you guys!

December 22, 2020

I’m new to Acura and was very impressed by my experience here! Sandy went above and beyond in the service department to accommodate my schedule, gave a loaner, quickly diagnosed my problem, fixed It and eve More

by Rob Hood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy
Dec 22, 2020 -

Acura of Bedford Hills responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future.

September 10, 2020

Took my car for inspection total rip off for replace rear diff fluid 135$ I can’t see my self going back there again I bought the car there More

by Losset46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 17, 2020 -

Acura of Bedford Hills responded

Our rates are competitive, if not lower, than other service centers in the area and we always discuss the price of service with the customer prior to the service being performed. If you do change your mind, we’ll be here.

July 23, 2020

Liars. Cheaters. Lower than most, that’s saying a lot when discussing car salesmen. DO NOT PATRONIZE THIS DEALER. Would rate zero stars if possible More

by Jeanine20
Recommend Dealer
No
Employees Worked With
Mark, Robert
Aug 24, 2020 -

Acura of Bedford Hills responded

Jeanine – We at Acura of Bedford Hills pride ourselves on meeting and exceeding customer’s expectations. If you would like to reach out and elaborate further on your situation we can attempt to resolve any problem you may have experienced. Thanks.

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