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Acura of Berlin
Berlin, CT
1,108 Reviews
Acura of Berlin is a proud member of the Executive Auto Group and has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened.Acura of Berlin is your area destination for new and Certified Pre-Owned Acura vehicles and dedicated maintenance.
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Acura brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,108 reviews
October 03, 2019
service appt Excellent as always as I have serviced my car here for over 10 years and will definitely continue to be a future customer and also we will need to pur Excellent as always as I have serviced my car here for over 10 years and will definitely continue to be a future customer and also we will need to purchase another car in the next few months. More
by Don P
Employees Worked With
service and sales
October 03, 2019
2020 Acura RDX Advance purchase What impressed me the most about my purchase at this dealership was the length of time our salesman Easton Lawson took to explain all the features What impressed me the most about my purchase at this dealership was the length of time our salesman Easton Lawson took to explain all the features this model had after we made the sale. This SUV was loaded with features and he stayed with us until we were comfortable with it. More
by belldan69
Employees Worked With
Easton Lawson, sales rep.
October 02, 2019
Warranty work Always friendly and professional. Been going their since I bought the care new about 160K miles ago or 9 1/2 yrs. And will continue doing so. Always friendly and professional. Been going their since I bought the care new about 160K miles ago or 9 1/2 yrs. And will continue doing so. More
by JRWJR
Employees Worked With
Keith Davis
September 30, 2019
My recent experience Keith Davis continues to make the service appointments for my 2014 Acura MDX a consistent and rewarding experience thanks to his professionalism. He i Keith Davis continues to make the service appointments for my 2014 Acura MDX a consistent and rewarding experience thanks to his professionalism. He is always thorough and diligent and keeps me well informed of any extra work that may be needed. More
by Apostol
Employees Worked With
Keith Davis
September 30, 2019
Our salesman was Anthony Lopez and he was awesome. Not your typical pushy salesman. He’s very friendly and laid back. Explains everything great and does not try to push you to buy stuff you don’t want. I your typical pushy salesman. He’s very friendly and laid back. Explains everything great and does not try to push you to buy stuff you don’t want. I would definitely go back to him next time I want to buy a car. I bought a used Nissan Altima so it’s not just for Acura’s. The new dealership is beautiful . More
by Flann2222
Employees Worked With
Anthony Lopez
September 29, 2019
So professiona and very good Acura Berlin crew members are so professional especially KEITH in the Service department They are so good and professional in what they do Alwa Acura Berlin crew members are so professional especially KEITH in the Service department They are so good and professional in what they do Always ready and willing to assist More
by John E
Employees Worked With
KEITH
September 27, 2019
excellent Great to work with Andre and Jerry again. They found the vehicle I was looking for and got it earlier than expected. It was the usual excellent deal Great to work with Andre and Jerry again. They found the vehicle I was looking for and got it earlier than expected. It was the usual excellent dealing with Acura of Berlin More
by toyota
Employees Worked With
Andre Budanaro; Jerry Campana
September 26, 2019
MDX Maintenance Professionaal, courteous, polite. Explained to me in detail what needed to be done and how long it would take and did everything as explained. Makin Professionaal, courteous, polite. Explained to me in detail what needed to be done and how long it would take and did everything as explained. Making the appointment was just as quick and easy. More
by Bob L.
Employees Worked With
Richard Bird
September 24, 2019
Quick easy and serviced very well Nicely done. Everything went quickly and easily. Appointment and service was professional and people were knowledgeable and attentive. Price was with Nicely done. Everything went quickly and easily. Appointment and service was professional and people were knowledgeable and attentive. Price was within reason and coupons were accurately applied. More
by Ricky
Employees Worked With
Keith
September 24, 2019
Always a good experience Always professional and great service! Been going there for years and never disappointed! been going there for years ,always have a good experience w Always professional and great service! Been going there for years and never disappointed! been going there for years ,always have a good experience with them More
by Rebecca d
Employees Worked With
Rich ,steve
