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Acura of Brookfield
Brookfield, WI
1,397 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin.
We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments.
Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 1,397 reviews
January 18, 2017
I had a problem with the charge for service, Overcharge for service was resolved in my favor after complaining. The parts price included installation time which was not accurate. My credit card Overcharge for service was resolved in my favor after complaining. The parts price included installation time which was not accurate. My credit card will be reimbursed for over charge. More
by madashell
Employees Worked With
RONALD HOFF
Helpful January 15, 2017
The best experience Everyone here at this dealership is great. Everyone works together and gets the job done and makes all of their customers happy. Ive never left Acura Everyone here at this dealership is great. Everyone works together and gets the job done and makes all of their customers happy. Ive never left Acura of Brookfield disappointed or upset. Dan S and Keith C worked together in getting me into a great vehicle and I couldn't be happier. Buy from these guys! More
by Tims Acura
January 14, 2017
Professional Great experience purchasing a new MDX from Acura of Brookfield. The salesmen and staff were very professional and knowledgeable. This is the fourth Great experience purchasing a new MDX from Acura of Brookfield. The salesmen and staff were very professional and knowledgeable. This is the fourth vehicle we purchased from Acura of Brookfield and will continue doing so. More
by Richard
Employees Worked With
January 12, 2017
Poor Communication The Adviser and Management weren't voluntarily forthcoming with information. Most importantly, an explanation of service and possible corrective actio The Adviser and Management weren't voluntarily forthcoming with information. Most importantly, an explanation of service and possible corrective actions. Multiple attempts were made to get a proper explanation from management. After 2-3 weeks lapsed, I escalated my concerns to Acura Corporate who did an excellent job facilitating a response from the dealership. More
by Critic
January 09, 2017
Maintenance This was my first service visit and I was thoroughly pleased. The service rep kept me up to date on the work being done and reviewed my vehicle servic This was my first service visit and I was thoroughly pleased. The service rep kept me up to date on the work being done and reviewed my vehicle service report when completed. More
by GTO
Employees Worked With
Adam Schersing
January 05, 2017
easy, pleasant Knowledgable, patient, understanding. Overall good experience. Keith fun to work with. Everyone else was pleasant at the dealership. Will do business Knowledgable, patient, understanding. Overall good experience. Keith fun to work with. Everyone else was pleasant at the dealership. Will do business with them again. So far so good. More
by colandal
Employees Worked With
December 27, 2016
Brake repair I was at the service area 1 hour late than my appointment. But they were nice to take my order to change my car brakes. Also I requested to check up o I was at the service area 1 hour late than my appointment. But they were nice to take my order to change my car brakes. Also I requested to check up other issue in the front part of my car. There was noisy for a while when I started the car. They leased me their new car, ACURA RDX, fixed noisy issue, changed the brakes. Billing was reasonable, fixing noise was no charge. I will use this service again. More
by Milaqi
Employees Worked With
Ron Kornhoff
December 09, 2016
Experience Tony did a tremendous job during my time there at Acura of Brookfield. He was patient and able to work with me and meet my expected accommodations. 5- Tony did a tremendous job during my time there at Acura of Brookfield. He was patient and able to work with me and meet my expected accommodations. 5-Star experience. More
by Murphyjh
Employees Worked With
Tony Glavan
December 03, 2016
Acura of Brookfield The service department at this dealership is always professional and complete. They run the service that is required and I have never had to come bac The service department at this dealership is always professional and complete. They run the service that is required and I have never had to come back for any follow up service. More
by Tom Stoffel
Employees Worked With
Adam Schersing
December 02, 2016
Service at Acura of Brookfield is great, especially Gary! Professional, caring, prompt, courteous, just a few words to describe the service that I have received for the past 16 years. The new waiting area is Professional, caring, prompt, courteous, just a few words to describe the service that I have received for the past 16 years. The new waiting area is great too. More
by Nancy
