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Acura of Brookfield

Brookfield, WI

4.6
1,397 Reviews
Welcome to Acura of Brookfield, Southeastern Wisconsin's exclusive Acura Dealer located in Brookfield Wisconsin. We are proud of the fact that many of our Acura of Brookfield associates have 20+ years of experience in Sales, Service and our Parts Departments. Acura of Brookfield has won the prestigious Precision Team award 19 times and for 14 consecutive years 2009 - 2022.
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19180 W Bluemound Rd

Brookfield, WI

53045

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Showing 1,397 reviews

November 30, 2016

Made the Decision Easy The overall dealer experience, and specifically, the friendliness and patience shown to me by Stuart Beispiel in providing vehicle information, and al More

by sibonium@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Beispiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2016 -

Acura of Brookfield responded

Hearing that you had “a terrific” experience is the best thing we could hope for! Your recommendation means a lot to us. Annie Kawczynski Business Development Manager

November 22, 2016

Relaxed Atmosphere and Timely I took my 2013 ILX in for a standard oil change. During my consultation with Colin, I told him that I suspected a nail in the rear passenger tire and More

by PH 1802
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Fiedler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2016 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Colin. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Business Development Manager

November 05, 2016

Very efficient and timely Service was timely, well managed. Everything explained in detail including costs. Car was finished on time as promised. All work explained in advance More

by Golf 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 07, 2016 -

Acura of Brookfield responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it! Annie Kawczynski Business Development Manager

November 04, 2016

Customer Service Tony Glavan went above and beyond to make our expereince of leasing a care totally stress free. The car was ready on time and Tony explained the ma More

by weberwizard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Glavan
Nov 05, 2016 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield and Tony. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Acura TLX and the team will be thrilled to hear your feedback! Annie Kawczynski Business Development Manager

October 18, 2016

Awesome buying experience I had a really great experience with purchasing a car from Acura of Brookfield. Started on line -ended with great help from Peter and Steve! More

by GG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Armitage , Peter Magyar
Oct 18, 2016 -

Acura of Brookfield responded

It is wonderful to hear that Peter and Steve were able to make your car buying experience a great one. Thank you for sharing. Annie Kawczynski Business Development Manager

October 06, 2016

Best prices for acura Very easy place to deal with. They do go out of the way for you . This is the 3 rd car I have bought from Acura of Brookfield More

by Lanana13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Truttschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Castelli
Oct 06, 2016 -

Acura of Brookfield responded

Thank you for taking the time to share your experience and for the recommendation. Annie Kawczynski Business Development Manager

October 01, 2016

Really focused on quality Whether it's a recall, oil change or something bigger A of B takes great care of us. Even in the middle of remodeling they make it comfortable. More

by Daniel E Meylink Sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Osterhaus
Oct 01, 2016 -

Acura of Brookfield responded

Thank you so much for sharing your experience with Acura of Brookfield. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Annie Kawczynski Acura of Brookfield Business Development Manager

September 28, 2016

B13 Service Excellant service provided and very helpful in explanations. Also helped in explanation on key setting for seat, mirrors, and steering wheel when usin More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Surges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Acura of Brookfield responded

Thank you for taking the time to write a review and for the 5 stars!!! Annie Kawczynski Business Development Manager

September 10, 2016

Good Service by Acura. Knowledgeable resources but too busy with schedule. If customer have problems they ask to book another appointment. Management should do More

by Yogi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Nettesheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Kawczynski , David Osterhaus
Sep 10, 2016 -

Acura of Brookfield responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Acura of Brookfield, we take customer reviews very seriously. Please contact me, Annie Kawczynski Business Development Manager, 262-439-6020. Thank you.

September 03, 2016

Service They were very busy but worked hard to get my car done the same day. The car was ready to go and beautifully washed and vacuumed. Thanks Acura of Br More

by Steinway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Kornhoff
Sep 07, 2016 -

Acura of Brookfield responded

You are welcome, so glad we could get it done for you on the same day! Thanks for the stars! Annie Kawczynski Business Development Manager Acura of Brookfield

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