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Acura of Glendale - Service Center

5.0

60 Lifetime Service Reviews

505 S Brand Blvd, Glendale, California 91204

60 Reviews of Acura of Glendale - Service Center

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December 03, 2018

"great service"

- momdriver

The customer is always a priority. Service might take more than a few minutes but it is always thorough with the customers' best interest in mind.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wolfgram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 06, 2018 -

Acura of Glendale responded

Thank you for your great review! We appreciate your business!

November 20, 2018

"Excellent friendly service "

- B.R.D

Came in for a B1 service. Work was completed on time. Free shuttle service in a 2018 MDX, to nearby malls. Very happy with the service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gonzales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dwight Rogers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 23, 2018 -

Acura of Glendale responded

Thank you for your 5-star review and for your comments. We appreciate your business and trust you will have a wonderful holiday season!

October 25, 2018

"Awesome customer service "

- Ventura12

Brad is awesome! Very informative on what type of service I had to get for My car . He is the only consultant i would go to and that I trust!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wolfgram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 25, 2018 -

Acura of Glendale responded

Thank you for your 5-star review! We appreciate your business and look forward to seeing you on your next visit.

October 24, 2018

"SERVICE MANAGER JOHN IS DOING A GREAT JOB. "

- Rong

Brought a new RDX IN February, 2015, battery was dead on October 14, 2018. Asked the AAA service and replaced the battery. Called RDX in Glendale, Sent a copy of AAA invoice, John is very responsible to follow up the issue, take all efforts to help me, even how to get my radio back. Really appreciated. Rong

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John Ladouceur
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 25, 2018 -

Acura of Glendale responded

Thank you for your 5-star review and for acknowledging our Service Manager, John Ladouceur. We hope you always find us responsive to your needs and look forward to seeing you in our Service Department on your next visit.

October 13, 2018

"Great Service"

- Anonymous

My first visit to this dealer some time back was negative. This time I went in and received the best service from Manny. He even saved me some money!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Manny Esquivel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 18, 2018 -

Acura of Glendale responded

Thank you for giving us another chance and for your 5-star review! We appreciate your business and look forward to seeing you on your next visit.

October 06, 2018

"Excellent service "

- Clare

This branch has excellent service and very comfortable waiting room. I love that this location has a snack and water available for all customers. Great job!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wolfgram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 11, 2018 -

Acura of Glendale responded

Thank you for your 5-star review. We appreciate your business and look forward to seeing you on your next visit!

October 04, 2018

"Always a Good Service!"

- Dem'sB

Brad W. is my Service Consultant on my last visit at Acura Glendale. He's always pleasant and remember my name when I get there. He explained to me the service that I'm am going to get. He's very helpful and polite. Keep up the good work.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wolfgram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 05, 2018 -

Acura of Glendale responded

Thank you for your great review and for featuring Brad Wolfgram. We appreciate you choosing Acura of Glendale and look forward to seeing you on your next visit!

August 23, 2018

"Service "

- CAn8tive

The employees were friendly and professional. I was kept informed of status of the service of my vehicle. The Service was performed quicker than expected.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gonzales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Shuttle drivers
Aug 30, 2018 -

Acura of Glendale responded

Thank you for your wonderful review - We hope we always provide friendly and professional service! We appreciate your business and trust you will have a fantastic Labor Day Weekend.

August 14, 2018

"Brad is Awesome!"

- griffinrh

Brad is always a pleasure. He always has a smile of his face and goes above and beyond to make sure my RDX is in tip-top shape. I live on the west side and drive all the way to Glendale because Brad and the team at the Glendale location are top notch.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wolfgram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 16, 2018 -

Acura of Glendale responded

Thank you for the 5-star review and especially featuring Brad Wolfgram. We agree, he is an awesome man and great Service Advisor. We appreciate your business and look forward to seeing you on your next visit!

August 10, 2018

"Always excellent service!"

- Kathipearl

I have driven several cars over the years from Acura of Glendale. The Customer Service as well as the actual work done on my cars over the years is superb! Thank you to everyone at The Dealership!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeanne Brewer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Manny Esquivel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mike Swenson, now retired
Aug 10, 2018 -

Acura of Glendale responded

Thank you for your very kind words. We appreciate your business and trust you will always find great service from our Acura of Glendale team!

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