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Acura of Glendale - Service Center

5.0

53 Lifetime Service Reviews

505 S Brand Blvd, Glendale, California 91204

53 Reviews of Acura of Glendale - Service Center

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August 23, 2018

"Service "

- CAn8tive

The employees were friendly and professional. I was kept informed of status of the service of my vehicle. The Service was performed quicker than expected.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gonzales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Shuttle drivers
Aug 30, 2018 -

Acura of Glendale responded

Thank you for your wonderful review - We hope we always provide friendly and professional service! We appreciate your business and trust you will have a fantastic Labor Day Weekend.

August 14, 2018

"Brad is Awesome!"

- griffinrh

Brad is always a pleasure. He always has a smile of his face and goes above and beyond to make sure my RDX is in tip-top shape. I live on the west side and drive all the way to Glendale because Brad and the team at the Glendale location are top notch.

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wolfgram
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 16, 2018 -

Acura of Glendale responded

Thank you for the 5-star review and especially featuring Brad Wolfgram. We agree, he is an awesome man and great Service Advisor. We appreciate your business and look forward to seeing you on your next visit!

August 10, 2018

"Always excellent service!"

- Kathipearl

I have driven several cars over the years from Acura of Glendale. The Customer Service as well as the actual work done on my cars over the years is superb! Thank you to everyone at The Dealership!

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Jeanne Brewer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Manny Esquivel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mike Swenson, now retired
Aug 10, 2018 -

Acura of Glendale responded

Thank you for your very kind words. We appreciate your business and trust you will always find great service from our Acura of Glendale team!

July 20, 2018

"Excellent on purpose!"

- M. Roberson

I'm happy to report that I had another excellent service visit. I can’t recommend this dealership enough. I always tell the people I meet who drives an Acura, to treat themselves by making Acura of Glendale their choice dealership. And, that goes for folks who are looking to buy a car. They never cease to amaze me.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gonzales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Reve Denton
Jul 27, 2018 -

Acura of Glendale responded

Thanks for an awesome review and for your continued business! It's our pleasure to assist you in any way we can. Enjoy the weekend!

July 03, 2018

"Always excellent service"

- Richgh

My service experiences have always been excellent. Always done with courtesy and in a timely manner. I always feel that my car is properly cared for.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Manny Esquivel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tony Gonzales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 03, 2018 -

Acura of Glendale responded

Thank you for your great review. Manny and Tony work diligently to provide our clients with excellent service and will be thrilled to note a job well done. We look forward to seeing you on your next visit!

May 26, 2018

"Spent more than the original estimate and I’m grateful. "

- huffman.becki

I went to the Acura dealership to get an oil change and was given an estimate of $79 I believe. Walked up to get my usual doughnut and drink and got a call from Tony telling me that they had checked my brakes and I needed brakes in the back. That they had noted on my record that I needed a flush of both brakes and transmission systems. I asked him two things, how much more would it cost and how long would it take. When he said it would only take another hour, maybe less, I said please go ahead and do it. My bill was over $500. And I was grateful. Because I know that Tony watches my car carefully, no matter why I bring the car to Acura. That means I’m driving as safely as possible. I am always grateful for his care. I can’t say I was happy to have a larger bill but j was definitely grateful. It is this kind of attention to the needs of my car that keep me coming back to Acura. They’re the best.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gonzales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Ladouceur
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 04, 2018

"Supreme as Always"

- M. Roberson

I called in and spoke with Tony to let him know that my car battery was at 5% after getting a jump from AAA. Asked if I could come in to have my battery replaced, and he accommodated my request without question. I was in and out of the dealership in under an hour, and even received a car wash with tire dressing. I am 100% satisfied with the service I received and am grateful for Tony's knowledge, honesty and kindness. Go Team Acura of Glendale!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gonzales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Reve Denton
May 11, 2018 -

Acura of Glendale responded

Thanks for the vote of confidence! We appreciate your business and hope to see you on your next maintenance visit! Enjoy the weekend!

March 28, 2018

"courteous and friendly"

- H J Montenegro

I appreciate the attention and concern given whenever my car is serviced at this dealership. It is not only the great work done on my car that I appreciate, but also the detailed information I receive after my car has been serviced that gives me a peace of mind. Thank you Acura Of Glendale and thank you Tony Gonzales.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gonzales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 04, 2018 -

Acura of Glendale responded

Thank you for your kind words regarding your recent visit and especially your experience with Tony Gonzales. Thank you for choosing Acura of Glendale!

March 15, 2018

"There's no service like Acura of Glendale service! "

- M. Roberson

I'm always pleased with the service I receive from Acura of Glendale. Tony always delivers the exacts in terms of what my car needs immediately, and what it will need in the future. I am grateful for that. Acura of Glendale conveys a sense of welcome whenever I come in; and I feel safe and secure behind the wheel of my car after every service it receives. Thank you, Tony; and thank you Acura of Glendale!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gonzales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Reve Denton
Mar 17, 2018 -

Acura of Glendale responded

Thank you for an awesome review and especially acknowledging Tony Gonzales. We trust you will always feel welcomed to the dealership and secure in your vehicle when we service it. Thank you so much for your business - We hope to see you on your next visit. Enjoy your weekend!

Apr 04, 2018 -

Acura of Glendale responded

Thank you for your 5-star review and especially for acknowledging Tony Gonzales - We appreciate you choosing Acura of Glendale for your service needs!

March 06, 2018

"Great service "

- Wessmom

Had fantastic service from Tony. After driving here from Texas, I had an emission light come on. Tony gave me an appointment right away and diagnosed the problem. I’m glad I chose Glendale Acura for my service.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gonzales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 07, 2018 -

Acura of Glendale responded

Welcome to Acura of Glendale and thank you for your kind words regarding Tony Gonzales and our team! We appreciate your business - we're thrilled you chose our dealership for your service as well! We look forward to seeing you on your next visit. Best wishes.

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