Acura of Johnston
Johnston, IA
Filter Reviews by Keyword
By Type
Showing 1,230 reviews
They are very friendly and do their best to make sure my car gets the service it needs. My only issue is being charged for services that should be free to me. I am charged for services purely because of a l car gets the service it needs. My only issue is being charged for services that should be free to me. I am charged for services purely because of a lack of research (on the service side) that shows my account should not be charged. More
I bought/ordered a car in July. When the car was finally delivered in November, the dealer could not find the July paperwork. Since I had pics of the quote on my phone, I had the upper hand. The sales ma delivered in November, the dealer could not find the July paperwork. Since I had pics of the quote on my phone, I had the upper hand. The sales manager did not like the situation and called me a liar simply because I would not show him the pic on my phone. More
My 81 yr old mother has been misled for years by these people. She believes everything they say and they know it. She has to get oil changes there because she has to use special "Acura" oil. They shimmed people. She believes everything they say and they know it. She has to get oil changes there because she has to use special "Acura" oil. They shimmed her battery connectors because "that's how they do it" and "hope it lasts a year". But now, less than a year after buying the "special Acura battery", her car won't start and they want to charge her $400 to re-shim the connection. Scott should be ashamed of himself and hope no one treats his mother the way he treats mine. More
We had a great experience with Hasan Muratovic. He really took care of us, made sure we got everything we needed and then some. Most car salesman are forceful, and pushy. The experience with Hassan never fel took care of us, made sure we got everything we needed and then some. Most car salesman are forceful, and pushy. The experience with Hassan never felt forced. If you need a new or used car I would highly recommend Hassan! More
Hasan Muratovic was extremely nice and helpful as well as the rest of the team that helped me get my first car! I hope everyone checks out here before going anywhere else! Keep up the good work guys! the rest of the team that helped me get my first car! I hope everyone checks out here before going anywhere else! Keep up the good work guys! More