Acura of Johnston

Not impressed with Acura of Johnston's Service Acura of Johnston did not do a good job with my tire rotation. When I left one of my tires was low and they did not tell me, which they are supposed t Acura of Johnston did not do a good job with my tire rotation. When I left one of my tires was low and they did not tell me, which they are supposed to tell you if that is the case. They disregarded to tell me that my tire was low and that I needed them balanced. Not impressed and don't plan on returning to get my car serviced there. More

Amazing customer service at Acura of Johnston I have to give acura of johnston a 5/5 stars. We had a great sales associate named christian! He was extremely friendly and very professional. He went I have to give acura of johnston a 5/5 stars. We had a great sales associate named christian! He was extremely friendly and very professional. He went over all the features of our new vehicle and even called a couple days later to make sure we were happy and to see if we needed anything else. The sales manager named Sejad was wonderful during the process too. He introduced himself and wanted to make sure we were getting taken care of and if we had any questions. The process was quick and smooth which is great because car buying can be stressful and they made it completely stress free. We love our 2019 acura mdx! We couldnt be happier with our decisions to purchase from this dealership More

Great service Was upset prior to arriving. When I spoke to the service tech Scott did a great job of taking care of the problem. I just like to say I’ve been to the Was upset prior to arriving. When I spoke to the service tech Scott did a great job of taking care of the problem. I just like to say I’ve been to the service department quite a few times and all have been great! More

Personable and professional Working with Scott in the service department was great. Being new to the area, you never know what you will find at service centers. Scott was perso Working with Scott in the service department was great. Being new to the area, you never know what you will find at service centers. Scott was personable, professional, gave me very good information up front so I could make the best decisions on my car's needs and the dept was on time as estimated for me. More

Quick recall check I had to take my car in for a quick check as it could have been affected by a recall. During the service, I was able to relax and get some work done. I had to take my car in for a quick check as it could have been affected by a recall. During the service, I was able to relax and get some work done. Within 45 minutes, I was ready to go. Everyone was very nice, the customer service is always excellent. Thank you! More

Got a car today God blessed and used Cody Semler to help us get a car exactly when we needed it! The Focus is sweet, low on gas, and drives well God blessed and used Cody Semler to help us get a car exactly when we needed it! The Focus is sweet, low on gas, and drives well More

Functional for an oil change; Ignore service suggestions I have free oil changes for the life of the car from Lithia so this location is the most convenient for me to get that service completed. I have never I have free oil changes for the life of the car from Lithia so this location is the most convenient for me to get that service completed. I have never had issue with the service and it is always quick and efficient. I asked them to look at my window which was acting up while they had it for the oil change. They said I needed a new motor and regulator for my window and the part would be $950 dollars. $950 dollars for a simple motor. and that was quoted to me as parts only, SO THAT DOESN'T EVEN INCLUDE LABOR SOMEHOW!. I called the Mazda dealership and asked them the parts price and they told me brand new parts were $350 dollars. I can't actually believe the gall of them to quote $950(!) dollars for a window motor. Unbelievable. I will never let these people service anything on my vehicle beyond the oil change from this point forward. More

Great Experience! Cody was extremely helpful and very attention to detail when explaining features on the vehicle we purchased! he also made us feel like we had known h Cody was extremely helpful and very attention to detail when explaining features on the vehicle we purchased! he also made us feel like we had known him for years! Great personality!Service was all around great from salesman to finance guy Frank! Acura of Johnston has my loyalty! More

overall great If you are looking for a luxury, comfortable, safe and reliable care go to Acura of Johnston. They are one of the best. my experience was great. If you are looking for a luxury, comfortable, safe and reliable care go to Acura of Johnston. They are one of the best. my experience was great. More

overall great! When you compare to other service garages I would have to say that it is the best of have dealt with in my 35 years of leasing a car. When you compare to other service garages I would have to say that it is the best of have dealt with in my 35 years of leasing a car. More