Acura of Johnston

Good service team I've been coming to Acura of Johnston for 3 years. The service team is very good. The sales team...not so much. I'll continue to bring my Acura, (n I've been coming to Acura of Johnston for 3 years. The service team is very good. The sales team...not so much. I'll continue to bring my Acura, (now a newly purchased vehicle from Acura of Omaha) to this facility for servicing. More

Thank you Kelly Kelly stayed late last Friday to help me buy a car from Acura of Johnston. I appreciated her time and attention. She made it very easy. Thank you for Kelly stayed late last Friday to help me buy a car from Acura of Johnston. I appreciated her time and attention. She made it very easy. Thank you for your help. More

Good / prompt service. Used the online app to schedule appointment. It was easy and fast. Good / prompt service. Good waiting area. Missing 1 valve cap on the left front whe Used the online app to schedule appointment. It was easy and fast. Good / prompt service. Good waiting area. Missing 1 valve cap on the left front wheel. More

Poor Communication Our appointment was booked a week in advance. We dropped vehicles at requested time. Work to be completed by end of day, hopefully. No one called t Our appointment was booked a week in advance. We dropped vehicles at requested time. Work to be completed by end of day, hopefully. No one called to tell us the recall work would not be completed until the following day. Ultimately, work was completed, you need to contact customer with a status update. More

60,000 mile checkup I have been going to Lithia of Johnston for 12 years now. Service is always professional, always good. The Service Lounge is comfortable and well stoc I have been going to Lithia of Johnston for 12 years now. Service is always professional, always good. The Service Lounge is comfortable and well stocked with beverages and snacks while you wait. More

A pleasure to deal It was very easy to deal with Kelly because see listen to my wants and was very accommodating. I would recommend her to anyone and for a new car, and It was very easy to deal with Kelly because see listen to my wants and was very accommodating. I would recommend her to anyone and for a new car, and would gladly deal with her in the future. More

Great service Jeremy was so friendly and professional each time I have been in for service. The appointments are easy to schedule, they did exactly what needed to Jeremy was so friendly and professional each time I have been in for service. The appointments are easy to schedule, they did exactly what needed to be done without high pressure sales tactics, and had me on my way sooner than expected. I appreciate great service and friendly employees - I will definitely be back! More

Excellent I love it so much!!! They provided awesome customer service and lots of help with picking out my first car! Kelly was awesome at helping us get everyt I love it so much!!! They provided awesome customer service and lots of help with picking out my first car! Kelly was awesome at helping us get everything done and settled More

Great Service! We appreciate the great customer service. They are always friendly and accommodating. We also appreciate the text updates! Shuttle service to and f We appreciate the great customer service. They are always friendly and accommodating. We also appreciate the text updates! Shuttle service to and from my home was very helpful. More

Acura MDX Easy to work with!! Found the car I was asking about right away worked with the price to meet my needs. Did a nice job. Easy to work with!! Found the car I was asking about right away worked with the price to meet my needs. Did a nice job. More