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Acura of Pleasanton
Pleasanton, CA
1,123 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,123 reviews
September 12, 2019
Excellent customer service Marisol went above and beyond to Arron’s ride back and forth to work, addressed my concerns and informed me a recall I never received any notification Marisol went above and beyond to Arron’s ride back and forth to work, addressed my concerns and informed me a recall I never received any notification from Acura. More
by HISATOMI_2003
Verified CustomerEmployees Worked With
Marisol Arvizu
Helpful September 12, 2019
Great Dealership This is a great dealership. I love all the service team, especially Marisol!!! Everyone goes above and beyond to make sure that you leave the dealer This is a great dealership. I love all the service team, especially Marisol!!! Everyone goes above and beyond to make sure that you leave the dealership with a better understanding of your vehicle, and that you are satisfied! More
by STEPH77446
Employees Worked With
Marisol Arvizu
September 11, 2019
Top notch customer service This service center has consistently provided top notch customer service. Even when understaffed they take the time to explain what work is being done This service center has consistently provided top notch customer service. Even when understaffed they take the time to explain what work is being done and why and to recommend future service needs so that I can plan my budget accordingly. I live in Oakland and drive here as my regular service center because of the customer service and excellent work by their technicians. More
by JOSH.BLISSETT
Employees Worked With
Landon Bura, Marisol Arvizu, Shaun Dortch, Joey Aria
September 11, 2019
I had a good experience The service team has consistent been courteous and friendly giving the feeling that customer service is their first priority. I get this feeling from The service team has consistent been courteous and friendly giving the feeling that customer service is their first priority. I get this feeling from Acura of Pleasanton’s service staff a lot . More
by HMINOUI
Employees Worked With
Gary Chan, Marisol Arvizu
September 11, 2019
Great experience Leased my second Acura here (with the help of her Cartelligent). Super easy to work with and got a fabulous deal. Stephen Lao was a pleasure to work Leased my second Acura here (with the help of her Cartelligent). Super easy to work with and got a fabulous deal. Stephen Lao was a pleasure to work with and even went the extra mile helping me move car seats between vehicles. More
by FIONADOYLE
Employees Worked With
Stephen Lao
September 11, 2019
Quick, thorough Thank you for getting this started right when I arrived and for reviewing the results before giving me the paperwork. I appreciate your thoroughness Thank you for getting this started right when I arrived and for reviewing the results before giving me the paperwork. I appreciate your thoroughness and responsiveness. More
by KLMO
Employees Worked With
Gary Chan
September 10, 2019
Well taken care of When ever I came here for service always treated me with the utmost respect always friendly if needed a loaner car was always available thank you When ever I came here for service always treated me with the utmost respect always friendly if needed a loaner car was always available thank you More
by BANANAMAN55
Employees Worked With
Gary Chan
September 10, 2019
Check car battery Thought my battery was dead and wanted it checked. Joey had it checked Out and it was not completely goner and was re charged. Braking fluid needed c Thought my battery was dead and wanted it checked. Joey had it checked Out and it was not completely goner and was re charged. Braking fluid needed changing and had not been changed at the last appointment . He took very good care of me. He was knowledgeable and somehow fit my unscheduled appointment in. Joey was respectful, and took great care of my car and me. More
by SIMON.DAVID
Employees Worked With
Joey Aria
September 10, 2019
Very good experience Joey was very polite and professional, and he provided a detail list of future services recommended for our car. I liked the shuttle service (lyft) a Joey was very polite and professional, and he provided a detail list of future services recommended for our car. I liked the shuttle service (lyft) as well. Recall repair service was done on time. More
by SMETHI
Employees Worked With
Joey Aria
September 08, 2019
review of service review we have purchased two vehicles and leased three, all from Robert W at Hendrick-Acura in pleasanton and have been happy with our vehicles every review we have purchased two vehicles and leased three, all from Robert W at Hendrick-Acura in pleasanton and have been happy with our vehicles every time. More
by MONICA.ANGELICA83
Employees Worked With
Robert Whitlow, Peter Han
