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Acura of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.9
765 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today! Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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2475 Commercial St SE

Salem, OR

97302

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Showing 765 reviews

April 28, 2023

Friendly and professional staff, everyone was very helpful and easy to deal with to meet my needs. More

by JAYENANORIA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cyndy Patterson
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May 10, 2023 -

Acura of Salem responded

Thank you for your review! We appreciate your feedback and will continue striving to provide exceptional service at Acura of Salem.

April 27, 2023

Kevin is always so helpful and knowledgeable. He takes time in explaining everything- from basic service info to more complicated services. The availability and flexibility for appointments is al More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Acura of Salem responded

Kevin is pretty great! Thank you for choosing Acura of Salem!

April 26, 2023

Not happy w/the work done on my car at all still have same issues paid 4372.00 to still have same problems! More

by Bevweissenfels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Tillett
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Acura of Salem responded

We would like to investigate this matter further to ensure that we identify any potential issues and provide you with a resolution. Please feel free to contact us at your earliest convenience to discuss the specific problems you are experiencing with your car.

April 26, 2023

I had a great experience, Bernardo is the man. He helped me find a great car. More

by JAKEPASCHELL97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bernardo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Acura of Salem responded

Enjoy your new car! Thank you for choosing Acura of Salem!

April 25, 2023

Excellent service. Good people. they accommodated me in a very expedited way and were able to do the service while I waited. More

by mcogswell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
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Apr 26, 2023 -

Acura of Salem responded

We do our best to accommodate! Thank you for choosing Acura of Salem!

April 23, 2023

The service team is friendly and professional. The complimentary shuttle service is much appreciated. Thank you More

by davidost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Report | Print
Apr 26, 2023 -

Acura of Salem responded

Our shuttle is pretty great! Thank you for choosing Acura of Salem!

April 17, 2023

Friendly, efficient, resourceful, and accurate. They appeared to be looking out for our interests at the best possible price! More

by Lloyd Transue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Acura of Salem responded

We do our best to keep the prices low. Thank you for choosing Acura of Salem. We look forward to continuing to serve you in the future!

April 15, 2023

Best service anywhere! Provided loaner car, Made sure I had everything we wanted. Very good job More

by ddonofrio33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
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Apr 17, 2023 -

Acura of Salem responded

Thank you for choosing Acura of Salem. We look forward to continuing to serve you in the future!

April 15, 2023

Not all my issues were resolved so not to happy about that and the ones worked on I am not sure about yet and considering the price I paid to what I thought to be done right I shouldn’t be questioning th More

by Bevweissenfels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Tillett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Coreas
Report | Print
Apr 17, 2023 -

Acura of Salem responded

Thank you for bringing this to our attention. We apologize for any inconvenience you may have experienced and understand your concerns. We strive to provide the highest level of service and satisfaction to our customers, and we want to ensure that all of your issues are resolved to your satisfaction. Please reach out to our Service Manager, Mike Schmidt, at your convenience. Shoot an email to service@acuraofsalem.com or give us a call.

April 12, 2023

Kevin at Salem Acura is the best always straight up answers and always goes above and beyond when I bring the Acura in for service. I highly recommend you coming to Acura to get your car serviced. 5 S More

by Ezloans4753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tillett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Acura of Salem responded

We're thrilled to hear that Kevin has provided you with exceptional service and has gone above and beyond for your Acura. Thank you for your recommendation, and we look forward to continuing to provide you with outstanding service in the future.

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