Acura of Salem

Nice people. We got no manual with either of the cars we bought and our salesperson didn’t know how to use the computer screen on the dash. The first car we bo We got no manual with either of the cars we bought and our salesperson didn’t know how to use the computer screen on the dash. The first car we bought aggravated my disabled foot, so we traded 10 days later for another, more expensive car on the lot. We lost our $10,000 down payment because they would not apply it to the second car. VERY DISAPPOINTING! More

Service was excellent. Kevin was the best, he was knowledgeable and made the experience great. Appreciate the Master mechanic working on my complex front end problem when h Kevin was the best, he was knowledgeable and made the experience great. Appreciate the Master mechanic working on my complex front end problem when he was physically not 100%. More

Always inviting, helpful and happy to see customers. I brag about the service department all the time. I brag about the service department all the time. More

Best service I have ever experienced. Very professional, prompt and exceptional service. I only waiting maybe 30 minutes. Thanks you so much. Very professional, prompt and exceptional service. I only waiting maybe 30 minutes. Thanks you so much. More

Great service and no appointment necessary. Appreciate knowing my car has been evaluated and in good running shape! Appreciate knowing my car has been evaluated and in good running shape! More

The staff was extremely attentive, mindful, compassionate and competent. Kevin and Anna were extremely welcoming and upbeat with their greetings despite arriving during a Monday morning rush of customers. and competent. Kevin and Anna were extremely welcoming and upbeat with their greetings despite arriving during a Monday morning rush of customers. More

We have been taking are mdx to you guys for everything we need done and have not had any problems with the work you do and we like having a loaner car thanks need done and have not had any problems with the work you do and we like having a loaner car thanks More

This shop is excellent. Kevin is very knowledgeable and very committed to customer satisfaction. We’ve used this shop a number of times and would not go anywhere else. Al Kevin is very knowledgeable and very committed to customer satisfaction. We’ve used this shop a number of times and would not go anywhere else. All the staff, especially Kevin, have a strong customer service ethic, commitment to the customer, and excellent technical service. We’ve never had to go back for a redo on a repair. More

Acura Service department Kevin has Been wonderful . . like that he try’s to find me good deal… the ladies there been great too !! . like that he try’s to find me good deal… the ladies there been great too !! More

I felt like we took a huge financial hit because we bought and sold a car with a $10,000 down payment which didn’t work out for us so we went back 10 days later and bought a different car. Most of the bought and sold a car with a $10,000 down payment which didn’t work out for us so we went back 10 days later and bought a different car. Most of the $10,000 was not applied to the new car and we weren’t told we still had the original warranty when they sold us another warranty, another waste of money. Our salesperson did work hard for us though. More