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Acura of Salem
Salem, OR
765 Reviews
Serving the Salem area, Acura Of Salem, located at 2475 Commercial St. Se in Salem, OR, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
Acura Of Salem is part of Donofrio Dealerships, a group started by Don Donofrio in 1962 with his first dealership, Skyline Ford. The family-owned business has expanded over the past five decades to include a number of makes, with Acura Of Salem opening in 1989. This was just three years after Acura models were first offered to the American marketplace, making Acura Of Salem the premier dealership to offer the brand to Willamette Valley and Salem drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 765 reviews
April 11, 2023
Kevin Tillet is a terrific customer service rep! Everything is always done right and on time. Everything is always done right and on time. More
by maggywelker
Verified CustomerEmployees Worked With
April 10, 2023
The service dept. and the tech were great. I will come back for future service. and the tech were great. I will come back for future service. More
by AL_SCHROEDER
April 10, 2023
Very pleased with the service we received on our Acura recently from making the appointment through the entire process. recently from making the appointment through the entire process. More
by GJOSCOTT
Employees Worked With
April 08, 2023
When I call for service they always accommodate immediately. Everyone is friendly and professional always willing to answer any q questions we have. immediately. Everyone is friendly and professional always willing to answer any q questions we have. More
by GLENDAB56
April 07, 2023
We have been going to this dealer for several years and always have a good experience having service done. always have a good experience having service done. More
by lee.jefferydean
Employees Worked With
April 05, 2023
We recently had a unique situation occur when we found out we needed to have our TLX transmission replaced that thankfully was covered by Acura's extended warranty. When I discussed this with Kevin, the A out we needed to have our TLX transmission replaced that thankfully was covered by Acura's extended warranty. When I discussed this with Kevin, the Acura Service Advisor, he was very thoughtful, professional and willing to do whatever he could to get us back on the road ASAP. We were very impressed and thankful that the Acura service team was able to replace the transmission, radiator, hoses and a multitude of other parts to get our car running like new in only a couple of weeks. Kevin did a great job keeping us posted on progress throughout the entire process.. Great job by all those in volved!! More
by flick
Employees Worked With
April 05, 2023
Nice people. We got no manual with either of the cars we bought and our salesperson didn’t know how to use the computer screen on the dash. The first car we bo We got no manual with either of the cars we bought and our salesperson didn’t know how to use the computer screen on the dash. The first car we bought aggravated my disabled foot, so we traded 10 days later for another, more expensive car on the lot. We lost our $10,000 down payment because they would not apply it to the second car. VERY DISAPPOINTING! More
by Shirley Reed
Employees Worked With
Cyndy Patterson
April 04, 2023
Service was excellent. Kevin was the best, he was knowledgeable and made the experience great. Appreciate the Master mechanic working on my complex front end problem when h Kevin was the best, he was knowledgeable and made the experience great. Appreciate the Master mechanic working on my complex front end problem when he was physically not 100%. More
by SYMINGTON4
April 01, 2023
Always inviting, helpful and happy to see customers. I brag about the service department all the time. I brag about the service department all the time. More
by debbylute
March 30, 2023
Best service I have ever experienced. Very professional, prompt and exceptional service. I only waiting maybe 30 minutes. Thanks you so much. Very professional, prompt and exceptional service. I only waiting maybe 30 minutes. Thanks you so much. More
by sandra.mitchell101
Employees Worked With
Anna Coreas
