Acura of Wappingers Falls

Honest and straight forward. I felt like I was doing business with my brother. Diego delivered what he promised and when we need another vehicle I'll be stopping back to see him. Thanks for the professi business with my brother. Diego delivered what he promised and when we need another vehicle I'll be stopping back to see him. Thanks for the professional service More

Excellent service from Diego. He worked around the clock to make sure the sale went smoothly and it did. I would definitely go back again!! to make sure the sale went smoothly and it did. I would definitely go back again!! More

Great Salespeople I was greeted by Christina. She is pleasant to deal with and she is not a pushy saleswoman. She knew what she was talking about and I left there confi I was greeted by Christina. She is pleasant to deal with and she is not a pushy saleswoman. She knew what she was talking about and I left there confident that I am coming back this week to see her and purchase my new vehicle. More

As a non experienced car buyers, we were looking for a place to help us find our first family car. We looked a few places with no much information and willing to get what we need! We drove 20 miles from h place to help us find our first family car. We looked a few places with no much information and willing to get what we need! We drove 20 miles from home to find this Dealer since we called to make an appointment till the moment we received the last paper work everyone in this office was kind and respectful. Our sales person was Christina M Vanvliet, she dis not try to sell a car just for sell it, she actually help us find the best for us. We definitely appreciate her effort. We love the service and the car. More

Excellent dealership. From our first appointment to the purchase of our car, the staff was professional, courteous and helpful. The sales staff and the product specialists were well prepared and made for purchase of our car, the staff was professional, courteous and helpful. The sales staff and the product specialists were well prepared and made for a smooth transaction More

We have been buying cars from Acura since 1999. Very happy with this dealership. We have never had a bad experience. We have becouacura people happy with this dealership. We have never had a bad experience. We have becouacura people More

Service 👎1. Tried to blame me for my 2017 Acura TLX v6 Service 👎 1. Tried to blame me for my 2017 Acura TLX v6 which kept cutting off while driving in the middle of the highway, which put my life in da Service 👎 1. Tried to blame me for my 2017 Acura TLX v6 which kept cutting off while driving in the middle of the highway, which put my life in danger multiple times, until Acura corp did a recall and it was fixed. Initially they blamed me and wanted me to pay for diagnostic at $138 and hour. Thanks Acura of Wappingers Falls. 2. Tried to blame me for my 2019 Acura TLX v6 Aspec which it’s electrical system failed on me. Charged me $279 for a loose wire which they blamed me for, then car fails two days later the same way, while driving, leaving me in danger once again. Called Acura corporate, they got them to realize it was a recall again, battery fan, and they are fixing it now, but also trying to keep my $279 which they charged me a week before to fix this issue. Thanks Acura of Wappingers Falls! Here is a common video about the issue they charged me for. https://youtu.be/oOkmFUBIL64 3. Never provided me with a loaner in any reasonable amount of time. Never returns calls or text messages. This place is a nightmare. Please avoid this dealership at all costs, they are just about making a quick buck and do not care about the customer at all. Service is a dead end! Safe to order parts from here, but always compare prices from other dealerships, this place can’t be trusted. They also priced me the same car I have now for close to $100 more a month (i ended up buying it from another Acura dealership). I only brought my car here for service bc it was my only option when Acura roadside service towed it. Worst experience i’ve ever had from any business in my entire life. I’ve never felt so mistreated. More

They got us in the same day we called and squeeze us in the next to pick up the car. Jameel was very helpful and he even called to check and see how everything was going with car. I would definitely buy fr the next to pick up the car. Jameel was very helpful and he even called to check and see how everything was going with car. I would definitely buy from them again and refer friends and family to them. More

After filling out my request for 2020 RDX A-Spec, I was contacted by Shelly within minutes. My wife and I went to Wappingers Acura and were warmly greeted by Shelly who arranged for us to work with Diego w contacted by Shelly within minutes. My wife and I went to Wappingers Acura and were warmly greeted by Shelly who arranged for us to work with Diego who was very attentive & considerate of what we wanted. We spoke numbers which were very competitive. My wife wanted the Red A-spec but Wappingers did not have it. We went to another Acura & they had the color so we dealt with them. Shelly has since called me to follow up. She is such a warm and understanding person and exhibits the greatest professionalism. She expressed how happy she was that we found the color we wanted. In fact her offer was better than what we got from the other dealership. I assured her that we will definitely do business with her in the future. It was so wonderful to deal with a person like Shelly. I only wished we had done business with her. More

Diego and Kevin are outstanding. They really went above and beyond to help me get back into an Acura! Super friendly and professional. I recommend anyone that wants to buy a car to go here and speak with t and beyond to help me get back into an Acura! Super friendly and professional. I recommend anyone that wants to buy a car to go here and speak with these to gentleman. I was very impressed with them. The whole experience was just great. I’m one happy girl to be back in the Acura family and it’s because of them! Thanks again!!! More