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Acura of Wappingers Falls

Wappingers Falls, NY

4.9
1,347 Reviews
Welcome to Acura of Wappingers Falls located in Wappingers Falls, NY...Your Local Wappingers Falls Acura Dealer. We have an excellent selection of New Acura Vehicles. Please search our New & Certified Pre-Owned Acura Inventory to find the perfect Acura for you. Our Acura Service Department is committed to providing you with Superior Customer Service, and we also have an outstanding Acura Parts Department to help you find Quality Acura Parts in the Wappingers Falls Area. Parts and Service are open same hours
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1271 Route 9

Wappingers Falls, NY

12590

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Showing 1,347 reviews

March 02, 2019

They advertise used cars they don't have on their lot Their website said they had 6 used SUVs I was looking for. They only had 2 on-site and one was sold. The remaining SUV was not detailed, cleaned or More

by KBuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip Giorgio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther Johnson
May 08, 2019 -

Acura of Wappingers Falls responded

Thank you for the review. We do apologize for your experience in the dealership. We strive for excellence and do wish to make this right. Can you please give our General Sales Manager a call at 845.298.0400

Oct 13, 2019 -

KBuck responded

Philip DID call me after my initial review hit DealerRater. He was adamant that I remove my review. I told him that I would update it if my experience with the dealership changed. Philip became less than pleased and blew me off because I would not take my review down. I never heard from anyone at the dealership again. One more SUV showed up that I, myself, looked at. I found a work order on the seat from the dealership chain’s in-house shop and it had a new windshield with the tape still on it. A few days later, all the SUVs were taken off their sales website. Not a good experience.

December 31, 2018

2019 Acura Aspec V6 I Purchased a 2019 Acura TLX Aspec on November 28, 2019. I work with Brandon Crilly to get the purchase completed. Brandon was courteous, friendly and More

by gates10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crilly
December 14, 2018

Thoughtful and through. The service department has not missed a beat since the transition from John to Eddie. Any time I've had to bring one of my vehicles in for service More

by Andre R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2018

Great SUV & an extremely courteous and professional staff. I recently completed my buying experience by selecting an Acura RDX. The RDX “Technology Package” had every safety feature I was looking for and was c More

by Yankee Fan!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Flores - Sales Manager , Luther Johnson
October 29, 2018

supper relaxed They greet you with a smile not $ sign right to the point not trying to sell the world to you Brandon Crilly was a joy to work with More

by carguy jose 2514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crilly
October 26, 2018

Extremely accommodating and not pushy My experience in purchasing my third vehicle from Acura of WAPPINGERS falls was seamless and not stressful in any way. They did not influence my decis More

by Carolegenualdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Giorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Van Vliet , Jason
October 25, 2018

Brandon ....Most Professional Service Brandon of Acura of Wappingers was one of the best saiesman. Brandon took the time to listen to the coustomer and help me meet my comfort level in a c More

by Artie163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crilly
October 11, 2018

Great experience, highly recommend! Thanks to Jason and a first rate team, our new car purchase at Acura Wappingers Falls was 5 stars all the way. We recently purchased the 2019 RDX, More

by kimberlyhampton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
October 05, 2018

Highly recommend! I worked mainly with Brandon who was fantastic. Very knowledgeable and friendly. Agree with prior reviewers that it was a no pressure experience. They More

by emd79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Crilly
October 05, 2018

Great experience! I was extremely nervous to purchase/lease a new car. I had bought my own car before but not a new one. Brandon was excellent and kept me updated throu More

by chelsearaesoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Giorgio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Crilly
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