Acura of Westchester

Julian Morand was amazing to deal with. He was able to get me into a vehicle that suits me and my needs which I thought would be impossible. Julian was very accommodating, he stayed late for me, he answer get me into a vehicle that suits me and my needs which I thought would be impossible. Julian was very accommodating, he stayed late for me, he answered all of my questions whenever I called throughout the day (which was A LOT) he was and is so helpful in so many ways still to this day, weeks after I picked my car up. I couldn’t be happier with my experience because of Julian. I’m so thankful for everything he did for me. I’m directing all of my family and friends to Acura of West Chester because of how amazing my experience was. Five stars is not a high enough rating for Julian Morand. Best, -Taylor Robert More

Defective certified car and unable to diagnose and fix issue I bought certified preowned 2010 Acura TL from this dealership in 7/2018 but car has been giving problems couple of days after being purchased from t I bought certified preowned 2010 Acura TL from this dealership in 7/2018 but car has been giving problems couple of days after being purchased from this dealership. The car has been back to them multiple times without resolution of the original problem of the alarm going on randomly while car is parked in the drive way. Recently I spent additional 4 K on this car to get this alarming issue resolved but problem recurred anad was taken back to this dealership service center again in November. After keeping car for few days I was reassured that it problem will not recur but again this car started to alarm last night at 1145 PM waking me up and my neighbors. I have emailed dealership owner, Kenny Hicks on 10/21 about this issue but I have not received any response yet. I feel very frustrated with this dealership since they are not able to diagnose the problem besides multiple visits to their service center and after spending additional 4K in October 2019. Please help me to resolve this issue. It is so inconvenient to wake up at 3-4 AM by this car alarm to stop it from waking up our neighbors. Otherwise I may end up reporting this to BBB or IG office. Thanks, Naheed Ansari MD More

Bought first Acura Very friendly, professional and helpful team at Acura of Westchester. We enjoyed our car buying experience and would recommend Acura of Westchester Very friendly, professional and helpful team at Acura of Westchester. We enjoyed our car buying experience and would recommend Acura of Westchester to our friends and family. More

There staff was very very pleasant and knowledgeable alex gave me the best experience I ever had in a dealership I would recommend this dealer to everyone. gave me the best experience I ever had in a dealership I would recommend this dealer to everyone. More

Got my third car with Acura. This is the only dealership that I come to and trust. Ronnie is always extremely helpful and accommodating and Julian was very helpful and kind as well! Loving my new Acura tlx that I come to and trust. Ronnie is always extremely helpful and accommodating and Julian was very helpful and kind as well! Loving my new Acura tlx thanks to Acura of Westchester! More

Amazing I went into Acura out of curiosity of changing the model, but mainly the color of my car because I wasn’t satisfied. I worked with Brianna Tozzo at A I went into Acura out of curiosity of changing the model, but mainly the color of my car because I wasn’t satisfied. I worked with Brianna Tozzo at Acura of Westchester and it was by far the best experience I’ve ever had. A few months ago, I purchased my car from another dealer and was under a lot of pressure causing me to make a fast decision without thinking things through. The experience I had with Brianna was the complete opposite. You can tell that she was genuine and eager to help, her top priority was customer satisfaction. She made sure that I was aware of all my options and knew every little detail there was possible to know. She was extremely patient, trustworthy, kind and determined to help me make the best decision for my future. If you want a great car buying experience I would recommend this dealership and I would definitely recommend working with Brianna! More

Smooth Transition At the end of October, Brianna helped with me the purchase of a new Acura and took care of all the details. Brianna provides an elite customer experie At the end of October, Brianna helped with me the purchase of a new Acura and took care of all the details. Brianna provides an elite customer experience and always makes me feel comfortable at Acura of Westchester. Her product knowledge is second to none. -JD More

Brianna is the best! She was patient and helped me with purchasing my 2019 Acura ILX. She made me feel confident in my purchase and treated me great. I would highly recommend coming to this dealership and purchasing my 2019 Acura ILX. She made me feel confident in my purchase and treated me great. I would highly recommend coming to this dealership and having her as your saleswoman. More

I dropped off my car for some issues on vibrating steering wheel when braking on high speed. They fixed it with replacing the rotors, the brake pads and flushed the brake, and an oil change. The car steering wheel when braking on high speed. They fixed it with replacing the rotors, the brake pads and flushed the brake, and an oil change. The car I bought from them as CPO and has only 33,000 miles on it. The multipoint inspection is included but when I got back the car I notified the advisor that look like the multipoint inspection was not performed. I said this because I noticed the tires were not inflated to proper pressure. 33, 36, 36, 33 are the pressures as indicated. I haven’t check if they top off all the fluids. Total bill is a shy off $1,000. I got a loaner car, they fixed the problem, got it back on the same day, a bit pricey repair, nice staffs, missed the goal of proper multipoint inspection so I’ll give this visit a 4 star. More

I went in to trade in my 2017 Honda Accord sport for a 2019 Acura tlx A-Spec and Julian was super helpful and made the process as easy as possible. Alex from the finance department also got us the best de 2019 Acura tlx A-Spec and Julian was super helpful and made the process as easy as possible. Alex from the finance department also got us the best deal possible. More