Acura of Westchester

Full of xx I have had no issues with the service department at Acura of Westchester. Some people are nicer and easier to deal with than others, but overall haven I have had no issues with the service department at Acura of Westchester. Some people are nicer and easier to deal with than others, but overall haven't had real problems. My issue is however with sales guy Jose Crespo. Two years ago I made an appointment with him to discuss upgrading my TSX for a TLX. He sold me on a 3 year lease. I explicitly told him at the time that I would be moving away from NYC with 6months remaining on the 3 year lease, with a very high likelihood of going back to Canada. He told me not to worry about it and there would be no issue at all returning the car early. Fast forward to present day. I email him to ask him about how to return the car early and if I can do it to any Acura dealership. He completely ignores my question and enthusiastically tells me to call him to discuss an upgrade. I reply that I am not interested and I would like to return the car early. He answers if you're moving, please return car. No xxxx! I asked you if I can return it to any dealership or does it have to be to Acura Westchester and if I can turn it in early. He simply replies call Honda Finance. I now get off the phone with Honda Finance and they inform me that it is not possible to do early return and that I am responsible for the full 36 months of payment on the lease. I know his job is to sell cars, but that is clearly all he cares about and will say anything including utter lies to do so. More

The Best Dealer and Car Experience Rob was the most knowledgeable and personable dealer anyone could possible have. He helped me get the maximum trade-in amount for my Toyota Highlander Rob was the most knowledgeable and personable dealer anyone could possible have. He helped me get the maximum trade-in amount for my Toyota Highlander to go towards my new 2017 Acura MDX. Rob was kept me informed as to when my new car was coming in, was always available to answer any questions, and was fantastic from start to finish. I would absolutely recommend him to anyone anywhere interested in buying an Acura. More

Say YES to the RDX! The lease on our current RDX was not up, but we had gone over the miles. With Frankie's expertise and knowledge we were able to get into a new lease a The lease on our current RDX was not up, but we had gone over the miles. With Frankie's expertise and knowledge we were able to get into a new lease at a great price and no hassle. Great guy! Love the new car and love working with Frankie! More

Excellent, excellent, excellent! Jonathan Zung was just what I needed when we walked into Acura of Westchester! Kenny Hicks introduced us and assured us we were in great hands - and w Jonathan Zung was just what I needed when we walked into Acura of Westchester! Kenny Hicks introduced us and assured us we were in great hands - and we were! He patiently answered every question we had and we had a LOT. He is both professional and personal - a winning combination. He made the entire Acura MDX leasing experience a great one for us - including the task of walking us through the many features of the car!! We are first-time Acura leasers and would hands-down recommend Jonathan Zung and Acura of Westchester!! More

Smooth Sailing on our MDX Lease From our initial phone call to driving off the lot with our brand new 2017 Acura MDX, Jonathan Zung created a seamless and stress-free experience. He From our initial phone call to driving off the lot with our brand new 2017 Acura MDX, Jonathan Zung created a seamless and stress-free experience. He gave us a fair price, took care of all the lease details in a quick and efficient manner and really took the time to go over all the features of the car on the day of pick up. We have leased many MDX's over the years from Acura of Westchester and highly recommend them. More

buying RDX I am a repeated customer. This dealership is great at what they do and I had a great experience leasing my RDX there. Julien provided great services a I am a repeated customer. This dealership is great at what they do and I had a great experience leasing my RDX there. Julien provided great services and he does not rush you in to making a decision. I would recommend coming back. More

Responsible and Respectful Jonathan Zung handled much of our deal over the phone before we even arrived. He was thoughtful, offered us the best deal in the area and was equally Jonathan Zung handled much of our deal over the phone before we even arrived. He was thoughtful, offered us the best deal in the area and was equally responsive to questions I had as well as my husband's. Unusual to have such a seamless and quick transaction when leasing a vehicle - in and out in a couple of hours. I highly recommend this dealership and this sales person. More

C. Anthony Meed My great experience at Acura of Westchester can be summarized as follows: C. Anthony Meed. Mr. Meed has provided me with peerless service and guidance My great experience at Acura of Westchester can be summarized as follows: C. Anthony Meed. Mr. Meed has provided me with peerless service and guidance through three Acura leases. He is kind, sharp, and pays attention to detail. He is a professional in the classic mold--guys like him don't come around much anymore. He is incredibly knowledgeable, responsive and trustworthy. He is the reason I drive an Acura. Thomas Maxfield and Service continue to do an excellent job. Diane Djonovic made my most recent leasing process painless. More

Excellent service and I must say Frankie Ferraro was great! I must say that Acura of Westchester they have excellent customer service,I went into to lease a brand new 2017 Acura 2017 and it was effort less,Fran I must say that Acura of Westchester they have excellent customer service,I went into to lease a brand new 2017 Acura 2017 and it was effort less,Frankie took care of everything all the paper work and all I had to do was showed up signed two documents. Frankie is an great employee to your company and I highly recommend Frankie as one of your best Sales Agent.I give him a 10 More

Great experience Jonathan was a pleasure to work with: easygoing, reliable, honest, and trustworthy. One of the easiest car buying experiences I have ever had. Woul Jonathan was a pleasure to work with: easygoing, reliable, honest, and trustworthy. One of the easiest car buying experiences I have ever had. Would buy from Jonathan again and would recommend others do the same. More