Acura of Westchester

Courteous and Timely Service Matt was courteous salesperson. He was prompt with his responses, responding to questions in a very timely manner. He was dedicated to ensuring we w Matt was courteous salesperson. He was prompt with his responses, responding to questions in a very timely manner. He was dedicated to ensuring we were satisfied with our experience. More

No stress, no pressure. This was my second time leasing with Matt. I was in a bind after an accident that left my previous car totaled. I called him in total panic mode after This was my second time leasing with Matt. I was in a bind after an accident that left my previous car totaled. I called him in total panic mode after the insurance adjuster got through freaking me out about all that comes with a nasty accident. Of course, Matt had me covered. He was calm and reassuring. He stayed in touch with me and 10 days after my accident I am in my beautiful, brand new 2016 ILX. I could not have asked for a smoother, more stress-free transition. His concern for my well-being and for my satisfaction was highly apparent. Additionally, he has the patience of a saint and is professional and courteous. He is an absolute dream to work with! More

Wife not happy ! Leased new 2016. Test drive of course fully equipped model. Went with base model not knowing it excludes parking sensor. Really. Backing up a $50k car Leased new 2016. Test drive of course fully equipped model. Went with base model not knowing it excludes parking sensor. Really. Backing up a $50k car and doesn't beep if too close in NYC area where parallel parking is a daily event - my 2010 Cherokee with cloth (no bells / whistles) lets my wife know. This simple feature was not explained as "excluded" She is not happy with this lease. And of course now my fault for next 3 years not asking yet assuming a luxury vehicle would have that standard. Also "finance" initial quote math was wrong (called to correct) More

Awesome !!!!!! Courteous and very professional. Frankie Ferraro is the best !!!!!! The very best. This is our third car from Acura of Westchester and we would never go anywhere else to purchase a ca Frankie Ferraro is the best !!!!!! The very best. This is our third car from Acura of Westchester and we would never go anywhere else to purchase a car. Their staff welcomes you, from the moment you walk in and they treat you like family. We had a great experience and we are very happy. My husband can't stop talking about Acura of Westchester to his friends. They are amazing. We are so happy to be their customers and we wouldn't go anywhere else. Great job Frankie !!! Keep up the good work. More

BEYOND SATISFIED!! I leased an Acura TLX a month ago, was so satisfied with the car and the wonderful people working at the dealership I went back for lease number two!! I leased an Acura TLX a month ago, was so satisfied with the car and the wonderful people working at the dealership I went back for lease number two!!! I had the pleasure of working with Jon Addabbo, my sales representative and Kenny Hicks, the manager for my second visit as well. Jon gave me lots of information on my new MDX including a test drive and review of the car before I drove off. He helped me make the best decision as far as the package I picked. Hes always very kind and knowledgeable. He makes your car experience easy and comfortable. Kenny Hicks gave me a great trade in deal on an older car. He was beyond fair on my trade in price. He also took time to speak with me and assist in my decision between an RDX or an MDX. He also made sure we were comfortable and taken care of from the time we walked in to the time we walked out. I highly recommend this dealership and will be seeing these guys for a long time. I truly trust these guys and this is definitely not the case at all dealerships. I have had some traumatizing experiences! As far as the car.......words cannot explain. Go get yourselves an ACURA at ACURA OF WESTCHESTER!!! More

TLX V6 ADVANCE I HAVE OWNED ACURA'S FOR MANY YEARS, I WAS NOT SATISFIED WITH MY PREVIOUS DEALERSHIP AND WAS REFERRED TO ACURA OF WESTCHESTER, (FRANK FERRARO) FRANK W I HAVE OWNED ACURA'S FOR MANY YEARS, I WAS NOT SATISFIED WITH MY PREVIOUS DEALERSHIP AND WAS REFERRED TO ACURA OF WESTCHESTER, (FRANK FERRARO) FRANK WAS GREAT 10PLUS. HE REALLY EXPLAINED ALL THE VEHICLES AVAIABLE TO US. HE WENT OUT OF HIS WAY TO FIND THE BEST FIT FOR US AND WAS VERY HELPFUL. WE WENT HOME WITH OUR TLX ADVANCE THE VERY SAME DAY. EVERYBODY AT THE DEALERSHIP WERE NICE AND HELPFUL. I HIGHLY RECOMMEND FRANK FERRARO AND ACURA OF WESTCHESTER THANKS FOR MAKING OUR CAR PURCHASE A VERY PLEASANT EXPERIENCE More

Best service ever!! I have purchased my second MDX from Acura of Westchester. Our salesman Frank Ferraro was great to work with. He was helpful and knowledgeable about th I have purchased my second MDX from Acura of Westchester. Our salesman Frank Ferraro was great to work with. He was helpful and knowledgeable about the cars and helped us get a great deal on our car. I would definitely recommend Frank and Acura of Westchester to my family and friends!! More

Multi Car Service I brought my car in for two issues one was a powertrain warranty on my ZDX and the other was a recall on my TL. Shannon Lemon was great to work with I brought my car in for two issues one was a powertrain warranty on my ZDX and the other was a recall on my TL. Shannon Lemon was great to work with very knowledgeable and accommodating. Both cars were complete in a timely manner. This is service department was excellent. More

One word, "Outstanding!!!" The service was outstanding the moment we entered the dealership until the moment we pulled our new TLX out of the lot. Our Sales Associate Julian wa The service was outstanding the moment we entered the dealership until the moment we pulled our new TLX out of the lot. Our Sales Associate Julian was professional and extremely knowledgeable. More

First service was excellent!! I brought my 2015 TLX into Acura of Westchester today, for an inspection, oil change and to have air put in my tires. Beth Hicks was my service adviso I brought my 2015 TLX into Acura of Westchester today, for an inspection, oil change and to have air put in my tires. Beth Hicks was my service advisor who made sure everything I needed was taken care of in a timely manner and at a great price. I'll be sure to come to my dealer for any maintenance my car might need in the future. Thanks Acura of Westchester! More