Acura of Westchester

Great professionalism Jose was very attentive and helpful as I had lots of questions being it was the first time I was considering to lease a new vehicle. Glad I did! Jose was very attentive and helpful as I had lots of questions being it was the first time I was considering to lease a new vehicle. Glad I did! More

Je suis content! My experiences with the service department of Acura of Westchester have led me to conclude that I will not take my 2013 Acura elsewhere. Shannon Lemo My experiences with the service department of Acura of Westchester have led me to conclude that I will not take my 2013 Acura elsewhere. Shannon Lemon is an outstanding service advisor, with a warm, engaging personality. More

All is well that ends well. We initially came in to buy an Acura MDX but ended up leaving because we did not feel like we were being taken seriously. After countless time spent r We initially came in to buy an Acura MDX but ended up leaving because we did not feel like we were being taken seriously. After countless time spent researching we found a deal at a competing dealership. However at the urging of a former customer we decided to give Acura of Westchester another chance. It was worth it and we're glad we did. This time we were helped by a different salesman, Jose Crespo who from the beginning of the sale made us feel comfortable and appeared genuinely interested in making us Acura owners on our terms. General Manager Kenny Hicks was extremely helpful and emphasized on customer service and wanted to make sure that we left Acura of Westchester dealership with a great experience. We ended up purchasing a 2013 Acura MDX from here and would recommend this dealership to anyone looking to purchase an Acura. More

They know what they are doing.. Had a problem with my vehicle, and i had Chris Colucci that took care of answering all my question and problems... he really heard me and in the end Had a problem with my vehicle, and i had Chris Colucci that took care of answering all my question and problems... he really heard me and in the end my vehicle was running back like new im 100% satify.... ( A+) I will come again and recommended this dealership to everybody.. More

Happy!!! I was very pleased with Julian and Kenny. Julian was very professional and willing to help, and Ken was willing to go the distance to make the deal w I was very pleased with Julian and Kenny. Julian was very professional and willing to help, and Ken was willing to go the distance to make the deal work. I'm loving my new car!!! Thank you guys! The only reason I'm not giving five stars is because of Tony who was not professional. He spent good amount of time on the phone while we are just sitting there waiting for him to hang-up and talk about our deal. More

customer service care Alvin is awesome. His customer service is the best I've seen. He's friendly, prompt and always cater to the customers needs. Since I've been coming to Alvin is awesome. His customer service is the best I've seen. He's friendly, prompt and always cater to the customers needs. Since I've been coming to acura and been a VIP member Alvin has made my experience there very comfortable and warm. He's the best. I don't want to deal with anyone but him which is why I don't want to leave acura. Thank you alvin!!! More

Professionalism and Courtesy I just wanted to take a minute to point out the professionalism and courtesy that I experienced while having my car serviced at Acura of Westchester. I just wanted to take a minute to point out the professionalism and courtesy that I experienced while having my car serviced at Acura of Westchester. I was kept informed throughout the whole repair process and all work performed was explained to me in a detailed manner. I couldn't be happier with my overall service experience at Acura of Westchester and will happily return for future services. 5 STARS! More

Very good!!! Alvin gave me a great customer service attention , my visit to the service area was exellent because alvin is really good, patient and very nice guy. Alvin gave me a great customer service attention , my visit to the service area was exellent because alvin is really good, patient and very nice guy. Also i feel very confident with him becasue he speaks my language whish is spanish, and it was really pleasant my visit to the service area!!! Excellent and great customer service. I really recommended alvin de leon.. More

Excellent service Alvin has been my service representative for over a year and he has always provided me with the best service. I am very glad that i get to work with A Alvin has been my service representative for over a year and he has always provided me with the best service. I am very glad that i get to work with Alvin for all the services needed for my car. More

Customer service. Called and text the dealership because I was having an issue with my car(that I actually did). They sent over a rep named jimmy in less than 20 minute Called and text the dealership because I was having an issue with my car(that I actually did). They sent over a rep named jimmy in less than 20 minutes and he was able to assist in getting the car back in gear. He was a true gentleman and could not of been nicer. Tiffany and Shannon from service both texted and called me for a follow up. That is the service you get from this first class organization. Did I mention this happened on February 2nd with 10 inches of snow that fell. Thank you Acura. That is why we own 2 of them!!!! MDX and TL. Again. Please thank Jimmy as well. First class individual. More