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Acura of Westchester - Service Center

Larchmont, NY

4.8
701 Reviews

701 Reviews of Acura of Westchester - Service Center

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October 02, 2025

Tom is an exceptional human being. He goes above and beyond. This is my fourth Acura; I have no regrets. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Acura of Westchester responded

Thank you for your kind words and continued trust in Acura of Westchester. I'll pass along your feedback to our team.

October 02, 2025

The people at Acura of Westchester are trustworthy and professional. They have provided us with great service over the years. More

by Tarini C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Acura of Westchester responded

We appreciate your kind words about Acura of Westchester and our team. Wishing you many more years of great service.

September 30, 2025

Very politeand helpfull. love working with this dealership.Would recommend to anyone. Service staff very polite. More

by jhemmings66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Giannotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Djonovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Acura of Westchester responded

We appreciate your kind words and recommendation. It's a pleasure to know you enjoy working with our team at Acura of Westchester.

September 24, 2025

I am currently in my fourth Acura from Acura Westchester. Everyone this dealership is top notch. I’ve always been treated with the utmost respect. Tom Maxfield has been my Service Advisor since day one. More

by mattschoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Ramunto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Belov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2025

I always enjoy the service I receive at Acura of Westchester. I’m treated like a valued customer, and my wait time is reasonable. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Santos
September 19, 2025

My experience is always a great one Tom always takes the time to resolve any issues with my vehicle very pleased with the service. His patience and understanding is appreciated. Thank you for team at hand More

by gmarty10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Acura of Westchester responded

We're glad to have provided you with excellent service. Our team appreciates your kind words.

September 13, 2025

Great service Ton took the time out to explain everything that needed to be done to my vehicle More

by claudiafranzese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Acura of Westchester responded

Thank you for sharing your feedback. We're glad our team was able to assist you with your vehicle needs at Acura of Westchester.

September 11, 2025

Great service! I have been going to Acura of Westchester for 10 years. Tom Maxfield is a wonderful service advisor. He patiently answers any questions I may have an More

by Flo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Acura of Westchester responded

We're grateful for your loyalty over the years. Our team appreciates your kind words and looks forward to assisting with all your ILX servicing needs at Acura of Westchester.

August 26, 2025

Thomas Maxfield it the best service advisor. I have been going to Acura of Westchester for more than 20 years, and Tom is always welcoming. He goes above and beyond to meet my needs for sched More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

Great customer service! !! I have been going there for 10 years and my car never had any problems More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Gambitta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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