Advantage Chevrolet of Bolingbrook - Service Center

Our 2020 Chevy broke down just after Christmas and all the dealers were telling us one to three weeks just to look at the car. We are from out of town and there was no way the whole family could stay for the dealers were telling us one to three weeks just to look at the car. We are from out of town and there was no way the whole family could stay for a week waiting for a repair. I explained our situation to the service department and they agreed to get us in on a walk-in basis and try to look at the car as soon as they could. They got the diagnostics done in a few hours and then the repair done the next morning. They were amazing! They turned a disaster into an inconvenience, and we greatly appreciate what they did for us. They even had detailed instructions for the late-night tow truck drop-off to make sure the car was available as soon as a technician was free (it wasn't their fault that it took 12 hours for the tow company to actually show up for the tow, it was AAA's fault!) More

The Dealership is always clean and when you make an appt your team is always on time and committed to excellence your team is always on time and committed to excellence More

Appointment took 95 minutes, was projected at 60. No communication the entire visit despite the overrun in time. Car was returned unwashed. No communication the entire visit despite the overrun in time. Car was returned unwashed. More

Good timely professional service the truck I brought in did not get washed after the service was completed. did not get washed after the service was completed. More

Cost $900 for brakes which less than 2 weeks later started squeaking. As part of a safety recall, they placed stickers on my headlights and driver's side sticker is bubbled started squeaking. As part of a safety recall, they placed stickers on my headlights and driver's side sticker is bubbled More

I've always had great service at Advantage Chevy. The work done is always the best and done quickly. The work done is always the best and done quickly. More

Get this message to Advantage, “Back off with the satisfaction surveys!!” I got like 5 from different sources. Plus four phone calls. I answered one and I keep getting these. Stop, just stop sendin satisfaction surveys!!” I got like 5 from different sources. Plus four phone calls. I answered one and I keep getting these. Stop, just stop sending. It was an oil change, it was fine. Quit asking. This is coming from a Quality Director who understands surveys, and their importance. But I know when to back off before I risk dissatisfying a customer. Maybe Advantage can use one source, stick to that one. More

the service is fast and quick and the waiting room is clean and fresh never had to wait past mu appointment time. clean and fresh never had to wait past mu appointment time. More

So helpful and responsive! !! Chad and Samantha identified my issues and took the time to explain what was needed and took immediate action. I appreciated the video review of m !! Chad and Samantha identified my issues and took the time to explain what was needed and took immediate action. I appreciated the video review of my vehicle to help me with my maintenance decisions too. More

Whenever I'm there everyone is so kind and helpful. The prices in Service are amazing. I prefer to go to Chevy rather than Kia because of the pricing. I love how the cost of an oil change is reasonable The prices in Service are amazing. I prefer to go to Chevy rather than Kia because of the pricing. I love how the cost of an oil change is reasonable at Advantage Chevrolet of Bolingbrook. More