Back

Advantage Chevrolet of Bolingbrook - Service Center

Bolingbrook, IL

4.7
1,366 Reviews

1,366 Reviews of Advantage Chevrolet of Bolingbrook - Service Center

Sort by
January 02, 2023

Appointment took 95 minutes, was projected at 60. No communication the entire visit despite the overrun in time. Car was returned unwashed. More

by BEVIRENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy
Jan 03, 2023 -

Advantage Chevrolet of Bolingbrook responded

Bevirene, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, John Fischer | General Manager | 630-226-3905

January 02, 2023

Good timely professional service the truck I brought in did not get washed after the service was completed. More

by william.allen8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Advantage Chevrolet of Bolingbrook responded

William, I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, John Fischer | General Manager | 630-226-3905

January 01, 2023

Cost $900 for brakes which less than 2 weeks later started squeaking. As part of a safety recall, they placed stickers on my headlights and driver's side sticker is bubbled More

by vadams719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 03, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, John Fischer | General Manager | 630-226-3905

December 31, 2022

I've always had great service at Advantage Chevy. The work done is always the best and done quickly. More

by wierz99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Mendoza
Jan 03, 2023 -

Advantage Chevrolet of Bolingbrook responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John Fischer | General Manager | 630-226-3905

December 31, 2022

Get this message to Advantage, “Back off with the satisfaction surveys!!” I got like 5 from different sources. Plus four phone calls. I answered one and I keep getting these. Stop, just stop sendin More

by rchinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryann Rehbock
Jan 03, 2023 -

Advantage Chevrolet of Bolingbrook responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, John Fischer | General Manager | 630-226-3905

December 29, 2022

the service is fast and quick and the waiting room is clean and fresh never had to wait past mu appointment time. More

by herbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Pieper
Dec 30, 2022 -

Advantage Chevrolet of Bolingbrook responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, John Fischer | General Manager | 630-226-3905

Jan 03, 2023 -

herbaseball responded

your welcome

December 28, 2022

So helpful and responsive! !! Chad and Samantha identified my issues and took the time to explain what was needed and took immediate action. I appreciated the video review of m More

by KZED58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
Dec 30, 2022 -

Advantage Chevrolet of Bolingbrook responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, John Fischer | General Manager | 630-226-3905

December 27, 2022

Whenever I'm there everyone is so kind and helpful. The prices in Service are amazing. I prefer to go to Chevy rather than Kia because of the pricing. I love how the cost of an oil change is reasonable More

by ANDREA BAVONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hosek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaalis Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Banaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Pieper, Mark Burbach, Joseph "Rocky" Striska, Richard Kazlauskas, Ryan Sitter
Dec 28, 2022 -

Advantage Chevrolet of Bolingbrook responded

Hello Andrea, and thank you for your feedback. I am very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to me and I want to be able to provide them with the kind of service they deserve. Sincerely, John Fischer | General Manager | 630-226-3905

December 19, 2022

Service was timely and without any unwanted surprises, got in and got out as planned. More

by FREDRYANJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy in service
Dec 21, 2022 -

Advantage Chevrolet of Bolingbrook responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John Fischer | General Manager | 630-226-3905

December 19, 2022

I was really impressed with how seamless my service visit was. Samantha was incredible and accommodating me and my car needs. Service was done in a timely manner. More

by SRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Advantage Chevrolet of Bolingbrook responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Fischer | General Manager | 630-226-3905

...
77
...