Advantage Chevrolet of Hodgkins

The service is fine. The wait time is acceptable. However, several employees are not wearing face masks. In the middle of a pandemic with case numbers rising again, Chevrolet should be a leader in im However, several employees are not wearing face masks. In the middle of a pandemic with case numbers rising again, Chevrolet should be a leader in implementing health and safety guidelines. Face masks should be worn at all times as a protection to employees and customers. A plastic barrier does not replace wearing a mask. During the time I was waiting for my vehicle to be serviced no one cleaned the waiting area. That was over an hour. I’m very disappointed in this dealership. I would have been better off going to Jiffy Lube. It’s clear that the staff in the service department and cashier do not care about the safety of those around them. More

Not great. Still waiting to hear back about my transmission problems and inadvertent collision alarm warning issues. Brought my new Colorado in with less than 2,800 miles. After they pulled it int transmission problems and inadvertent collision alarm warning issues. Brought my new Colorado in with less than 2,800 miles. After they pulled it into a service bay I watched my wipers dragging across a dry windshield for 20 minutes and finally got their attention to turn them off. After and hour or so they said the transmission (which was up and downshifting while cruising because it couldn't seam to find a gear it liked) was likely still "learning" but would get back to me with a solution via a pending programming update from GM. On Nov. 2, I sent a reminder to Robert and reported a longer delay then a slip in shifting from 1st into 2nd. It was like going from 1st to neutral, then it finally went into 2nd hard. On the way into work this morning the collision warning went off twice again with no one in front of me. It has been another couple of days and I still don't have a response back from Robert. Follow up is lacking and poor. I may have to take it to another dealer. More

Good service, but takes too long for servicing a vehicle. Next time I will need to drop off vehicle. While a nice facility, no one has multiple hours to wait. Next time I will need to drop off vehicle. While a nice facility, no one has multiple hours to wait. More

My third vehicle here at Advantage Chevrolet, always a Smooth upgrade and happy with Advantage services. Planning to come back in the future for new upgrade when the time is right. Smooth upgrade and happy with Advantage services. Planning to come back in the future for new upgrade when the time is right. More

Ok, they don’t talk to you about trading up too a newer model. Or any options on any of my vehicles that I get serviced there model. Or any options on any of my vehicles that I get serviced there More

I made an appointment to get a oil change and tire rotation,they told me it would take about an hour and a half and it did everyone was so nice there in the service dept. rotation,they told me it would take about an hour and a half and it did everyone was so nice there in the service dept. More

I will never buy another car from advantage let alone another Chevrolet. I been having reoccurring issues with my impala since I first got it then for them to act as if they couldn't tell if my work was another Chevrolet. I been having reoccurring issues with my impala since I first got it then for them to act as if they couldn't tell if my work was covered by my warranty then to give me a false diagnostic saying I need a fuel pump and I drove my car there and away from there I'm completely done with advantage for life and would never recommend anyone to them More

Great service it’s just the wait, it’s too long, that’s something that needs to be fixed immediately but overall everything else was great I’ll love to get another vehicle from your Dealership. something that needs to be fixed immediately but overall everything else was great I’ll love to get another vehicle from your Dealership. More

Couldn’t have had a better experience! Completely happy with the purchase of my 2017 GMC Canyon Denali!! Great sales team! Would recommend friends and family. with the purchase of my 2017 GMC Canyon Denali!! Great sales team! Would recommend friends and family. More

I got an oil change on Saturday and never received a car wash. Never had an issue before when bringing in my car for service because I always received a car wash when I got my service done so not sure what wash. Never had an issue before when bringing in my car for service because I always received a car wash when I got my service done so not sure what happened that day. More