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Advantage Chevrolet of Hodgkins - Service Center

Hodgkins, IL

4.5
2,245 Reviews

2,245 Reviews of Advantage Chevrolet of Hodgkins - Service Center

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December 30, 2021

I was left stranded & I know it should have been covered by warranty ! I own a 2021 car ! Now I a disputing a tow bill for $500 since per CHEVY AT HODGKINS CAN PAY. The only reason why I went that far to bu More

by eleal87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carolina Wetzel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was only 1 person there who treated me very kind , I can’t remember his name!
Jan 06, 2022 -

Advantage Chevrolet of Hodgkins responded

We appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Jan 06, 2022 -

eleal87 responded

Yes , please call me at (773) 610-8268. Thank you !

December 30, 2021

Friendly and informative service staff and maintenance. Especially, Carolina, Felipe and Len. We have been customers for over 25 years. More

by eruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Len
Dec 30, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 30, 2021

Fast and friendly I would definitely take my Chevy there again. Service lady that helped was awesome 👏 More

by pachinator23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for this excellent feedback. We are happy to hear that our team worked hard enough to make your experience enjoyable. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 29, 2021

Mike was very helpful and efficient. He was very nice. When he offered a car wash, I was surprised and quickly said yes. I am very happy with the service. More

by Ymtz51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Heeney
Dec 30, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 28, 2021

The dealership as well as the service department has always provided me with top notch service. More

by BRIDGITTELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carolina Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 28, 2021

Excellent customer service!! Staff was very attentive to our concerns and questions. Satisfied client to the rapid response!! More

by np5ava
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Department staff was courteous and professional!
Dec 30, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

December 27, 2021

Great service and excellent work ethic love this location never really have any problems with them More

by Jonathan7631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Harskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 27, 2021

2019 Silverado in for recall work, forgot to remove my lumbar support cushion...broken, had tires rotated....they did not reset tire pressure sensors....did not set correct pressure.....pressure on dash r More

by irsinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lesak ( 057 )
Dec 28, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Dec 28, 2021 -

irsinc responded

What is it you think you can resolve from a discussion

December 26, 2021

Awesome! Great Service! The team even gave my Equinox a much needed car wash. Thank you! Happy Holidays! More

by yolandachaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Rivera
Dec 28, 2021 -

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Len Paluch | lpaluch@advantagedealer.net

December 24, 2021

Fast and friendly service writers and the cashier was friendly too. The work done was completed and done right. More

by irish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont know the writers name
Dec 28, 2021 -

Advantage Chevrolet of Hodgkins responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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