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Advantage Chevrolet of Hodgkins - Service Center
Hodgkins, IL
1,803 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,803 Reviews of Advantage Chevrolet of Hodgkins - Service Center
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August 04, 2015
Very bad experience I went to service with check engine light they told me $130for diagnostic but it will be applied towards repair. They called me few minutes later wit I went to service with check engine light they told me $130for diagnostic but it will be applied towards repair. They called me few minutes later with oxigon sensor and told me $500 for repair. I told them that ther is something wrong because oxygen sensor is like$ 85 and is easy to replace , service guy told me its $250part and 2 hours of work. So I decline it I went next day and talk supervisor the price of part with labor went to $150 ( that is what I was thinking ) but now it's plus $130 for diagnostic that the say they would apapplie towards repair . More
by Krzysztof
Employees Worked With
Jim from service
Helpful June 17, 2015
My home away from home The staff at Advantage Chevrolet in Hodgkins, Illinois are the true definition of excellence. They do not only do perfect sales and service, but they The staff at Advantage Chevrolet in Hodgkins, Illinois are the true definition of excellence. They do not only do perfect sales and service, but they make you feel as if you are at home and part of their family. It is truly a great experience to deal with such experts in the automotive business that caters to your every need in the sell of your car and the maintenance is such a refreshing feeling. The staff is not only great at giving you information on everything that GM has to offer but also clubs, events and even after market things that you may want for your car. They are the best Dealership that I have ever done business with. I have to take my hat off to Ms. Krystal Roberts. I noticed how She was in every department making sure that every customer was happy and department was working smoothly. More
by Tate44
Employees Worked With
Other Employees :
Raul Manzanares, Mario Manguia
March 16, 2015
Great Service Department I recently bought two new Chevy cars about a year ago. I had a window trim part that came off when I was driving down I55. I took it back to the deale I recently bought two new Chevy cars about a year ago. I had a window trim part that came off when I was driving down I55. I took it back to the dealership I bought it to have the new part installed which only snapped on. I sat in that dealership for 3+ hours. After that I refused to take my car back there for service so then on my first oil change I took it to Advantage Chevy I was informed at the time of the write up about 1 1/2 hours which it took less. So the follow weeks I brought my wife car in for the same thing and same great service. I always been dealing with Katie and Jim. If I heard correct they are short on service advisors and these two are doing a great job with handling all customers with great service. I currently work for JB Hunt Transport in Chicago on Archer and 47th we have 12+ Chevy pick up trucks that we use in maintenance department which because of the great service I got while taking my personal cars to Advantage. I spoke with my people and we now service our trucks there thanks to the great service provided by Katie and Jim... Keep up the great work... More
by misch2013
Employees Worked With
Katie & Jim in the service department... I did not see their names listed
January 19, 2015
An unexpected blessing I took my 2008 Impala in for a an oil change and the greeter shared information with me regarding the Vehicle exchange program. She then asked if I w I took my 2008 Impala in for a an oil change and the greeter shared information with me regarding the Vehicle exchange program. She then asked if I would be willing to listen to someone and see what can be offered for my vehicle and introduced me to Chad Fensin whom really worked with me to get the monthly payment I was looking for nd I left with a 2015 Impala. Chad was great in the service he proved and answered any questions I had, I was most surprised when I receive a follow up phone call from Chad the evening I purchased my vehicle. I also was serviced by Charlie Munoz and Mark Ott. I can say I am pleased with my experience and the purchase I made today. I would recommend Advantage Chevrolet to anyone. More
by Cinaredbone
Employees Worked With
Chad Fensis, and Charlie Munoz, Mark Ott
October 27, 2014
Great experience I would like to give 6 stars to Valerie..she has been so helpful over the past year with getting my car serviced and now helping me to get a brand new I would like to give 6 stars to Valerie..she has been so helpful over the past year with getting my car serviced and now helping me to get a brand new car. She is a gem! More
by BabsE49
Employees Worked With
Valerie Tromiczak
October 10, 2014
My Experience at Advantage Chevy. First time at Advantage Chevy, came in for recall on my 2010 Malibu. First was greeted by Alicia Montes who made me fill very comfortable. She showe First time at Advantage Chevy, came in for recall on my 2010 Malibu. First was greeted by Alicia Montes who made me fill very comfortable. She showed me around the place and was great. She even came to see me the second time I was at Advantage. Next she introduced me to Tom Hackett in sales who was the best salesman I ever had. He also made me fill very comfortable and I would go back to in a minute for another car. I came in with a 2010 and left with a brand new 2014, he's the best. I came back and Tom Hackett introduced me to Mark Ott who too was the best and took very good care of me and also returned my call. I'm very, very satisfied, Ed Wolak, jr. More
by ejjjr
Employees Worked With
Alicia Montes, Tom Hackett, Mark Ott
October 04, 2014
Good experience My experience at advantage Chevrolet was very good. I got what I expected. Very courteous treatment. My sales person was excellent. Chad Fensin was my My experience at advantage Chevrolet was very good. I got what I expected. Very courteous treatment. My sales person was excellent. Chad Fensin was my salesman. More
by nicole.thomas.9469545
Employees Worked With
Mark Brown
September 18, 2014
Reinaldo Happy Man I would like to thank Nick Chavez for an awesome job he help my husband and I to get a new car. He worked very hard on helping us qualified for I would like to thank Nick Chavez for an awesome job he help my husband and I to get a new car. He worked very hard on helping us qualified for a car. And thank god and Nick for helping us. . We are very happy with our vehicle and the great price you gave us. Over all I want to thank Nick Chavez for having lots for patient with our insurance. thanks so much Nick and thank you for everything. I would recommend anyone to go see him More
by ivonette.valdez
Employees Worked With
Nicky Chevez
September 10, 2014
Service Fail I recently ended up at Advantage Chevrolet while taking my daughter back to college in Indiana. The voltage on my 2012 Avalanche had dropped significa I recently ended up at Advantage Chevrolet while taking my daughter back to college in Indiana. The voltage on my 2012 Avalanche had dropped significantly. It had done this the day before too and the truck had begun running rough. I thought it might be my high output alternator acting up, so I had my original factory alternator put back in. That was when it acted up near Advantage. I told them what was going on. They told me it would be about 5 hours before someone could look at it, but they were going to put one of their good electrical techs on it. I ended up leaving the truck there and continued onto Indiana in another one of my vehicles. After 24 hours of my vehicle being in their shop I was told that it was my alternator. They put in a high output GM alternator into my truck at the cost of $720.91. I picked up my truck the next day and took it home. Within a couple of days I was once again losing voltage. I took it and had the battery checked. It tested at 65%. I replaced the battery, and I have had no issues since. It appears based on their paperwork that the battery was never tested. Based on the status of the battery it also seems that my alternator was not the issue which was confirmed when they told me that my factory alternator tested fine. I contacted their Service Manager Len Paluch to discuss my service. Two days later I received a call from a gentleman named Jim. I am assuming he was from service. He apologized about the issues with my truck and was happy to hear that I got "the Gremlins out of my truck." He also said that they should have checked my battery and speculated that maybe there was something wrong with their testing equipment, but that is as far as he went. At no point in time did he offer to refund all or even a portion of this unneeded part. I have been informed that there are systems in place for situations like this where GM can cover things like this under some warranty when their dealerships drop the ball. I mentioned this to Jim and pretty much got no response. I am annoyed that they aren't stepping up to take care of this repair. I am also angry that their Service Manager, Len Paluch, didn't think my complaint was important enough for him to call me back. I will continue to pursue this complaint with GM. Very disappointed in this dealership as a long time Chevrolet owner. More
by gheineman
Employees Worked With
Curt-Service Writer, Jim-Service Dept., Len Paluch
September 04, 2014
Great Service!! I loved my visit to this dealership. Joslynn Keys helped me get my first note when no other dealership would help! They have AMAZING service! I loved my visit to this dealership. Joslynn Keys helped me get my first note when no other dealership would help! They have AMAZING service! More
by destiny.payne.56
Employees Worked With
