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Advantage Chrysler Dodge Jeep RAM

Mount Dora, FL

Overview
Employees
Reviews
Vehicles
4.2
185 Reviews
For low prices, great selection and small town service, come see us at Advantage Chrysler Dodge Jeep RAM! Located in the beautiful town of Mount Dora, our newly remodeled dealership welcomes customers from Orlando FL, Casselberry FL, & Sanford FL and other surrounding cities.
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18311 US Highway 441

Mount Dora, FL

32757

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Showing 185 reviews

May 11, 2023

Service was slow; can't understand why it takes 2 hours for an oil change made a appointment for 10:oo got out at 12:30 L More

by hruer97
Recommend Dealer
Yes
Employees Worked With
Service depth
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May 24, 2023 -

Advantage Chrysler Dodge Jeep RAM responded

We thank you for your feedback! We have been experiencing longer wait times recently due an increase in wonderful customers, and have added several new service technicians. We are closely monitoring and feel very confident this will yield shorter wait times. Pease email dyannc@advantagecdjr.com with further feedback or concerns. : )

May 11, 2023

Matthew from the service department was great. He was very helpful knowledgeable and friendly. He kept us updated. More

by adams567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew from the service dept
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May 24, 2023 -

Advantage Chrysler Dodge Jeep RAM responded

We are so glad to hear that your visit with Matthew was great! Please let us know how else we may help in the future : )

May 11, 2023

Went over and above to ensure my satisfaction. Great small town dealership feel, Highly recommend. More

by tammw99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Stepp Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bell, Jorge Molina
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May 24, 2023 -

Advantage Chrysler Dodge Jeep RAM responded

Thank you for the kind review! We are so thrilled that you enjoyed your visit and welcome to the Advantage family! : )

May 11, 2023

Everyone was very nice and helpful. Things moved in a timely manner so that we didn't have to be there all day and night. More

by MICHAEL.CASTIN
Recommend Dealer
Yes
Employees Worked With
Enrique Reyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Bell, Rafael Faria, Ahmed Eldery
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May 24, 2023 -

Advantage Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your review, we are so happy to welcome you to the Advantage family!

May 10, 2023

Sure has changed for the better! I did not like the old staff- very rude and short with us. More

by keith58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service express lube staff
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May 24, 2023 -

Advantage Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave your review, we HAVE made some big changes and are thrilled that you are happy with them! Please let us know how we may help in the future : )

May 10, 2023

We have always gone here for service and other places do not provide the customer service that this dealership provides... Hands down they are there for the customer. More

by soccerterp1313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodell
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May 19, 2023 -

Advantage Chrysler Dodge Jeep RAM responded

Thank you for your kind review, we strive for customer service excellence at every visit! Please let us know how we may help in the future : )

May 10, 2023

1st time at this dealer , great experience , we will purchase our next new truck here . More

by breezyburk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service , exceptional .
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May 19, 2023 -

Advantage Chrysler Dodge Jeep RAM responded

We are so happy to hear, WELCOME to the Advantage family!!

May 09, 2023

Friendly professional and knowledgeable. Great in and out experience. Highly recommend this location. Will definitely be back. More

by jonellhagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bell
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May 09, 2023 -

Advantage Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to leave a review about us. We appreciate you!

May 07, 2023

Tom helped me with my cars needs. He has excellent customer service skills. He updated me in a timely manner on the progress of my car. He made me feel like my car was in good hands t More

by GWEARE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 19, 2023 -

Advantage Chrysler Dodge Jeep RAM responded

We are so happy You are happy! Thank you for the nice feedback about Tom, we we pass it on to him. Please let us know how we may help in the future!

May 05, 2023

This is a very poor situation service is not good did not tell the truth from beginning what they can do we got the vehicle almost a month but still waiting for parts and the vehicle still at the shop curren More

by bonsaisauce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Roberts 5 stars best salesman, Zach Bell
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May 05, 2023 -

Advantage Chrysler Dodge Jeep RAM responded

We appreciate your patience and understanding. As you are aware, we are still waiting for parts to come in. We are diligently working to correct our miscommunication and we have always valued our good relationship with you. Please contact dyannc@advantagecdjr.com with any questions. We have tried to reach out to you multiple times and your voicemail box is full.

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