Advantage Hyundai

The staff at Advantage Hyundai made sure my 2026 Elantra got the care and service it needed. They even stayed a little longer so I could pick up the car because I missed their phone calls. got the care and service it needed. They even stayed a little longer so I could pick up the car because I missed their phone calls. More

Booked an appointment in advance about a recall. Service appointment confirmed the recall but had to order the part. No follow up Service appointment confirmed the recall but had to order the part. No follow up More

I purchased a 2025 palisade six months ago from the same dealership. The 2025 palisade had so many problems starting with a water pump leak that they said was gonna take about 3 weeks to be fix,it. THE proc dealership. The 2025 palisade had so many problems starting with a water pump leak that they said was gonna take about 3 weeks to be fix,it. THE process was very difficult very uncomfortable. I got very little information about everything that was happening . I had to called my insurance company about 8 times and change the policy, first they “were not ready” and I had to wait another 3 days for the car….., the person who’s in charge of the loans never showed me the interest rate on the new car. I wish was more transparency in the process. I got keys and I had to come back in two days to set up the Wi-Fi. Again I wish they can show me the paperwork submit submitted to the bank with the interest rate before I sign up the papers where they make a deal out of it. I’m still waiting on the warranty paperwork. I haven’t get all the papers that they gave me previously for the first purchase of Car. I bought a G 90 Genesis before so I’m familiar with the process when you do a transaction especially at that dealership this time probably because I have a discount certification Took about a month to get everything done several time the car wasn’t there the one I pick was sold … I wouldn’t recommend this dealership I won’t ever buy a car here… More

Not perfect but still respectful, customer oriented, and fair. Could improve on the quality of service provided to get things right the first time fair. Could improve on the quality of service provided to get things right the first time More

Communications are poor and it takes a long time for service to be completed Done service to be completed Done More

Called for an open recall to be repaired they were be able to schedule me in on the day I wanted in the timeframe I wanted and they were able to get my car done in ample time for it to be picked up. able to schedule me in on the day I wanted in the timeframe I wanted and they were able to get my car done in ample time for it to be picked up. More

Very helpful. Explained everything Gave us options about extras I definitely would use her again Explained everything Gave us options about extras I definitely would use her again More

I find Patrick dismissive and unhelpful. It also took much longer than it should for just an oil change. It also took much longer than it should for just an oil change. More

was first time using service as car is less then month old ! rubber molding was flapping in breeze on back passenger window ! the promised and promoted selling point of valet pick up drop off was over mon old ! rubber molding was flapping in breeze on back passenger window ! the promised and promoted selling point of valet pick up drop off was over month out , not acceptable esp as big selling point ! took first avail apt with loaner which was about 10 days out ! my other complaint was only one service writer taking card in xx 8am which made it over hour to drop off and get loaner and get back to my office to see patients ! i was 10 min late ! staff super nice , pleasant but spread to thin. not their fault ! also it was obvious the molding needed to replaced so later on day they said i could come pick it up while part was ordered vs keeping the car until fixed which again will require another back and forth trip by either wife or i as full time professionals! More

Dont understand if i have a 8:30 appt. Why is mr car not ready until 4:30. It was only a wheel alignment Why is mr car not ready until 4:30. It was only a wheel alignment More