Back

Advantage Hyundai - Service Center

Hicksville, NY

4.6
1,300 Reviews

1,300 Reviews of Advantage Hyundai - Service Center

Sort by
April 20, 2018

Review The dealership was accommodating. Although the car took a lot longer than expected to get fixed, I was able to get a ride from them to another locatio More

by Vic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manish Sahay
April 19, 2018

Terrific Service I was able to get the appointment for service when I needed it. The service advisors are professional. The service was completed promptly and correctl More

by lwcohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Pugliese
Apr 19, 2018 -

Advantage Hyundai responded

Thank you so much for this great review! We are glad you were able to get the appointment time you needed and that our service advisors provided you with excellent service. We will certainly let Erin know! Thank you so much for choosing Advantage Hyundai.

April 19, 2018

Great Experience We have two Hyundai cars. I've always had them serviced at Advantage. The service advisors are friendly and knowledgeable. My car is service correctly More

by lwcohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Herrera
Apr 19, 2018 -

Advantage Hyundai responded

A two car Hyundai family! How awesome! We are so glad that you chose Advantage Hyundai to service your vehicles. We will definitely let Manuel know how pleased you were with his service in particular. Thank you so much for continuing to allow Advantage to take care of your vehicles!

April 18, 2018

Friendly and most professional Rich Spalletta pointed out some service options but was not pushy. He gave me several updates while I waited with my coffee and bagel and the car was More

by joel30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Spalletta
April 18, 2018

Courteous and prompt service. Very accomodating service personnel. Very good waiting area. I had a good experience with Advantage Hyundai Service. I was entertained as soon as I More

by CONRADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Spalletta
April 18, 2018

great service very good experience with Rich and Advantage Hyundai. pleasure to work with, job done timely while I waited. comfortable waiting room with coffee and More

by SJAEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Spalletta
April 18, 2018

Horrible Had scheduled a windshield repair via 3 way call service/insurance on Friday 4/13. Appointment was for 4/17. Three hours in waiting room to be told th More

by FLOKNOWS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manuel Herrera
Apr 19, 2018 -

Advantage Hyundai responded

We are terribly sorry that you had such a negative experience. There was clearly a miscommunication somewhere along the way, but we do understand that does not change the unfortunate situation. We are absolutely and sincerely sorry for the mix-up and hope there is some way we can turn this experience around for you. We will certainly speak with Manuel and try to find out where things went wrong. We do not want our customers to experience situations like this and will make sure that your concerns are addressed. Please stop by and see a manager when you pick up your car today before you leave. We would love to speak with you. Thank you so much for bringing this to our attention.

April 17, 2018

service review they were efficient and they were earlier then expected which was very good. the quality of work was excellent. Scott Jenkins explained the service a More

by SPECIALEDDIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
scott jenkins
Apr 19, 2018 -

Advantage Hyundai responded

HI there! Thank you so much for this 5 star review! We are so glad you had a great experience with our service department and particularly with Scott! We always like to hear that our employees are doing their best to provide excellent customer service! Thank you for choosing Advantage Hyundai!

April 17, 2018

State Inspection Excellent service and customer relations Would recommend this service center Everything explained well Waiting area very neat and clean Would con More

by HSINGER856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kiely
April 17, 2018

This place is like no other! Everything was beyond exceptional! From the momnet I arrived and "Trip" checked my car in, to Richard helping me through the rest of my vists. He was More

by G8083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Toomey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trip, Grace, Michael Kiely, Rich Spalletta
...
101
...