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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,645 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,645 reviews

March 27, 2023

The advisor didn’t do her job as expected. I could’ve save money by purchasing the toyota care plus. At the and of the process she said I’m sorry but it was too late. More

by BETTOUYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margie Bonel
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Margie was excellent. Very knowledgable,patient and a professional at what she does. Thank you. Juan luis More

by Margierodriguez812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Margie is the best service provider there is. She always goes above and beyond and makes sure i get excellent service when I see her. I’m so grateful for all her help whenever I bring my car to T More

by marrods90
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Margie is very professional and knows her work. . Such a hard worker and an amazing service consultant. I only work with Margie.. Yes she is great at what she does. More

by ttsweetty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Has good service. Really fast and easy. Would come back again. Took between 1-2 hours. More

by farreaga_69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Service appointment is prompt but work completion needs a little improvement. Toyota care service takes a long time and is sometimes annoying. More

by UKEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Overall service was great. Andy was extremely knowledgeable of the expected service to be provided as well as what to expect. More

by bettyboopiti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Service and sales at advantage is always great i recommend using advantage if you want great friendly and fast service More

by YONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Mar 28, 2023 -

Advantage Toyota Valley Stream responded

Thank you, Yonie, for your kind words! We strive to provide the best service possible and it's great to hear that our team was able to meet your expectations. We appreciate your recommendation and hope to see you again soon!

March 25, 2023

I had a lot of preventative things done like changing the pvc valve and replacing brakes and anti freeze. The thing that I think needs improvement is the surcharge for using a credit card. Over 3% is ridicu More

by gerard3211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star review, Gerard. We appreciate your decision to choose Advantage Toyota for your vehicle's preventative maintenance needs. We apologize for any inconvenience the credit card surcharge may have caused you, and we'll take your feedback into consideration as we continue to evaluate our payment policies. Please know that we value your business, and we hope to have the opportunity to serve you better in the future.

March 25, 2023

My experience with Advantage Toyota was very professional , my vehicle was serviced quicker than i expected and everyone was nice More

by BSEATON417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star review! We truly appreciate your kind words and are thrilled to hear that you found our team to be professional and friendly. It's great to know that we were able to service your vehicle in a timely manner, as we understand the importance of getting you back on the road as quickly as possible. We appreciate your support and look forward to assisting you with all your future automotive needs!

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