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Advantage Toyota Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.3
4,626 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,626 reviews

December 29, 2022

Thank you so much. This was my first time so looking forward to seeing how it goes. More

by SHAFU.AL2009
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Advantage Toyota Valley Stream responded

Thank you for this wonderful review! We are glad that we could provide a great 1st experience, and we look forward to continuing to provide you with excellent service.

December 29, 2022

Andy is always informative and patient. He gives you options when it comes to what’s wrong with your car and how much it will cost. The waiting process is not bad. More

by DALRYMPLESTACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to write us this review! We are pleased to hear that Andy continues to provide friendly, knowledgeable and communicative service to our customers. We appreciate this feedback and look forward to working together again in the future!

December 29, 2022

Very prompt response from service advisor even though I didn’t have an appointment. Excellent customer service.⭐️⭐️⭐️⭐️⭐️ More

by Valmickie Bissoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Advantage Toyota Valley Stream responded

We're grateful for the 5-stars, Valmickie. We strive to provide excellent and efficient service to all our customers. We are glad that we could work together and provide a great experience!

December 27, 2022

I went in to have my inspection done and my windows checked because I’m hearing wind coming in the car but I don’t think they really checked the windows although they claimed they did I’m still hearing More

by iramlall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see the employee I worked with
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Dec 29, 2022 -

Advantage Toyota Valley Stream responded

I ramlall, we regret to read your review as this is not typical feedback for Advantage Toyota. We strive to provide all our customers with the best service possible, no matter what they may need. Please do not hesitate to come back in so we can help fix anything you need.

Dec 29, 2022 -

iramlall responded

Thanks for your timely response however that is why I allocated a day to come in and have the issue fixed in the first place because I thought you guys would resolve the issue. However, it wasn’t resolved and now I have to take another day off work to come in for the exact same issue. Which is double the time to fix one problem that could have been resolved from the get go. So during my second visit for the same issue, am I going to have to wait online again? Who’s compensating me for my time? I expected better from you guys, how can I be certain the issue will be resolved during my second visit?

December 24, 2022

A Great service very professional understood what was required and helped finalize purchase quickly will buy next purchase at dealership More

by JAYPKAPLAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Basil Rabie
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Dec 28, 2022 -

Advantage Toyota Valley Stream responded

JAYPKAPLAN, thank you for taking your time to leave us this great review! We are delighted to hear we were able to help you out as we know how stressful the car buying process can be. We appreciate your kind words and we hope you will keep us in mind should you need any assistance in the future!

December 24, 2022

Andy Z (beginning in 2020) was very helpful after my three-month-old CHR had to be completely refurbished after it was stolen and vandalized. Celina Z and Andy Z have consistently provided excellent cus More

by ouida.duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy's son - Five Star
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Dec 27, 2022 -

Advantage Toyota Valley Stream responded

Ouida.duncan, thank you for taking your time to leave us this wonderful review! We are delighted to hear Celina and Andy were able to provide you with such excellent service as we strive to ensure all our customers receive exactly what they need, no matter what. We appreciate your kind words and we will be sure to pass along the message. Please do not hesitate to reach out should you need any assistance in the future!

December 23, 2022

Professional job, good communication. Wish they were open 24 hours a day. Thanks for a good job. More

by NETROUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2022 -

Advantage Toyota Valley Stream responded

NETROUS, thank you for your kind feedback and 5-star rating! We are delighted to hear we were able to provide you with such excellent service. We want to make sure everyone receives exactly what they need and we are glad to have been able to help you out. We appreciate your kind words and we hope you will keep us in mind should you need any assistance in the future!

December 22, 2022

Easy to make an appointment online. When I dropped off my car everyone was polite. Margie was my service advisor and explained the entire process. While I was waiting she gave me severa More

by johnny60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your five-star review, johnny60. Our team at Advantage Toyota always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

December 22, 2022

I’m so happy doing business with Advantage Today that I will recommend friends and family to your business special thanks to me Akim excellent worker More

by LMCLARTY53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Advantage Toyota Valley Stream responded

Thank you, LMCLARTY53. We appreciate your kind review of Advantage Toyota and we're glad we could provide such excellent service! Take care.

December 22, 2022

Wasnt upfront with all details of price, warranty and service until hours after sitting in waiting area. Went back for a new key fab battery and they didn’t have one More

by BMCLOONE3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohamed Bamba
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Advantage Toyota Valley Stream responded

BMCLOONE3, thank you for taking time to review us. We are concerned that we didn't meet your expectations. Please reach out to wecare@aagny.net when you have the chance. Take care.

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