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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,649 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,649 reviews

September 28, 2021

My auto advisor James was very personable and kept me updated on the status of my car. More

by CHAPLINY5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dussap
Sep 29, 2021 -

Advantage Toyota Valley Stream responded

Being able to provide good, quality service every time is what we're here for. Thanks for the great review!

September 28, 2021

Wonderful guy Al Toussaint my salesman. He was courteous, patient, and professional. Please ask for Al or Mr.Toussaint you won"t regret it. I just bought my 2021 Toyota Highlander. More

by ahilla2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the 5-star review and kind words, we will be sure to pass them along to our team. Congratulations on your new 2021 Toyota Highlander!

September 28, 2021

Always an amazing service experience. My vehicle was promised in 3 hours.. it was ready within 2. I will always use Advantage Toyota to care for my vehicle. More

by michrtn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Advantage Toyota Valley Stream responded

We're glad to know that you can always count on us to provide a wonderful service experience! Thanks for the 5-stars.

September 27, 2021

James immediately greeted me and was informative on what was planned. He called me to give me an update on what work was recommended. More

by GARYSMUNIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Dussap
Sep 28, 2021 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave such a great review. We're glad to hear that James provided you with excellent service!

September 27, 2021

I’m not satisfied with the service they did, they fix my tires instead replacement, they obviously did not use my tire insurance like supposed to More

by Savior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier Ascencio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coppola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2021

Bad staff. Need to be better at customer support services. Lack of attention to customer needs More

by PHILGT2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Murphy
September 24, 2021

I am not satisfied with your system of making appointments. I have twice experienced having an appointment for a particular service only to get there and find out that the service could not be p More

by jeb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Advantage Toyota Valley Stream responded

We appreciate your feedback and are sorry to hear of any inconveniences faced. Please share your concerns with us at wecare@aagny.net so we can ensure your future experiences with us are improved.

September 24, 2021

Had to wait 4 hours and he didn’t call me when the car was ready I had to walk to him . More

by jimmyalways9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Akin Dixon
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

it was fast and simple, they had less people then last time but moved faster More

by pgarwoodrealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the review. We're glad to know you had an efficient experience working with us!

September 21, 2021

I bought a 2021 Toyota from this dealership. The salesman who helped me was named Chris Williams. He was very nice and patient and showed me the car I had been wanting. I bought my car in February 2021. The More

by cindy55
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

cindy55 responded

My experience with your dealership was great. I found the car I wanted right away. The sales person Chris Williams was patient and kind. He helped me with my new car I am thrilled with it. It is my baby. I got the color I wanted which I call prostitute red. Thank you.

Sep 23, 2021 -

Advantage Toyota Valley Stream responded

We'll be sure to pass along your kind words! We're alwyas happy to help and share our knowledge so our customers feel best assisted and accommodated. Congratulations on your new vehicle and please don't hesitate to reach out if there's anything we can do for you.

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