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Advantage Toyota Valley Stream

Valley Stream, NY

4.3
4,622 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck - Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit. We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai. Enjoy satellite tunes and down piping hot coffee or tea while you're here. We have your wheels and we have your back! Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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400 W Sunrise Highway

Valley Stream, NY

11581

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Showing 4,622 reviews

June 17, 2020

SERVICE As usual the service was quick and work completed in one day! And I felt very safe with all of the Covid 19 measures. Thanks More

by Cheryl A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Advantage Toyota Valley Stream responded

Thanks for the five stars, Cheryl! See you next time!

June 16, 2020

I find the wait time for service to be a bit lengthy. Also the last 3 times I have been there, I did not receive the multipoint checklist that shows my fluid levels, Oil level, tire pressure, etc. lLast More

by gerard3211
Recommend Dealer
Yes
Employees Worked With
I don’t know who I dealt with. Everybody was very nice however
Jun 17, 2020 -

Advantage Toyota Valley Stream responded

Thank you for your feedback Gerard. We always strive to provide the best service and experience every time for every customer that walks through our doors. We are always happy to help! Please give us a call if you have any questions or concerns moving forward.

June 15, 2020

They have a nice and very professional service, I have 12 year being a customer of Advantage... I had my last service on June 10 the only thing I felt the price for service are so high... thanks Margie Bonel More

by Tomasjail
Recommend Dealer
Yes
Employees Worked With
Margie Bonel Flores
Jun 16, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the wonderful review. We appreciate you being a continued, happy customer! If there is anything else you might need, please never hesitate to let us know. Take care!

June 14, 2020

Not organized dealing with customers, I came there for oil change and my inspection for 2019 Toyota forerunner when I came there I pulled into the service and this guy came up to me and said they send som More

by Felix
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Advantage Toyota Valley Stream responded

Felix, we apologize for any miscommunication on our end that may have led to frustration of yours. We always strive to provide the best service and experience every time and we are sorry that you felt differently. Please reach out to us at wecare@aagny.net so we can discuss your experience together. We hope to earn back your business and work with you again in the future.

June 13, 2020

The tire was very expensive, but Akin did let us know the price before work was done. He also explained other areas that were checked, and said nothing further was needed at this time. More

by Karen
Recommend Dealer
Yes
Employees Worked With
Akin
Jun 15, 2020 -

Advantage Toyota Valley Stream responded

Thank you, Karen. We appreciate your kind review of Advantage Toyota and hope you will visit again soon. Take care.

June 12, 2020

I'm very pleased with the professionalism and service provided.The service representative was exceptional.I recently moved from the Bronx and had my vehicle serviced there Advantage Toyota is superior to More

by swerve5910
Recommend Dealer
Yes
Employees Worked With
Zach Widder
Jun 15, 2020 -

Advantage Toyota Valley Stream responded

Thanks for the wonderful review of Advantage Toyota. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

June 12, 2020

Bad customer service they take all day to fix my car and brakes in the end they didn’t do nothing but session oil and they told me to come back and 60day *Fix my break they do the easy one put Transmission More

by HEZAM.N
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Please think about other people time they have family they have kids have to go to work
Jun 29, 2020 -

Advantage Toyota Valley Stream responded

We are terribly sorry to read this review. We apologize for the long wait times but due to the pandemic, we are taking precautions and necessary steps to make sure all the work that needs to be done can be completed safely. We always strive to provide the best and efficient service every time and we are saddened to read that you feel this way. Please contact our team at wecare@aagny.net so we can discuss this in greater detail with you.

June 10, 2020

Upon arrival at your dealership I was greeted by Mr. Bamba, he was courteous and very customer oriented. He introduced himself, asked the reason for my visit. I told him I would like to purchase my leas More

by GLENRICH10
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Bamba
Jun 10, 2020 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share this feedback. We are glad that you had a pleasant experience and will be sure to pass along your compliments. We always strive to provide the best services every time. If there is ever anything else you might need, please never hesitate to give us a call.

June 10, 2020

Our contact at the dealership kept me informed about my car. The car was ready when promised. It was a very pleasant experience. Thank you Advantage Toyota. More

by Lukes1000
Recommend Dealer
Yes
Employees Worked With
TJ Zino
Jun 12, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the 5-star review, Luke. We are glad that you are pleased with your experience with us. Should you need anything else, please reach out!

June 07, 2020

My salesperson Al Toussaint was not only kind and patient but very accommodating and he made my lease renewal experience easy and effortless. Great salesman. More

by Tyesha750
Recommend Dealer
Yes
Employees Worked With
Al Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Advantage Toyota Valley Stream responded

Thank you for the great review! We are glad that Al was able to assist you and provided you with a wonderful experience. Please never hesitate to give us a call.

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