Advantage Toyota Valley Stream

It was great Everyone is always helpful and friendly. Also nice to see COVID-19 precautions were in place, with everyone wearing masks and social distancing, as ne Everyone is always helpful and friendly. Also nice to see COVID-19 precautions were in place, with everyone wearing masks and social distancing, as needed. I didn't realize my state inspection would be due, but they took care of it anyway. Great service. Look forward to the next visit! More

Tire pressure problem Met with and explained problem ro Andy Zollinger - low tire pressure light would.not stay off for more than one or two. days despite air being put in. Met with and explained problem ro Andy Zollinger - low tire pressure light would.not stay off for more than one or two. days despite air being put in.. Due to virus, waiting room was closed. Andy called to say problem was fixed-system needed to be reset and nail removed. Have been having vehicles services at Advantage for years and have never had a problem. More

This dealership receives you as a member of the family. The service is personable. Everything is explain in a very understandable words. I will continue coming for service as long as possible. The service is personable. Everything is explain in a very understandable words. I will continue coming for service as long as possible. More

Mrs. Margie Bonel is a very professional in what she does. I highly would recommend this service center; well done ! Thanks for how you and your crew service my car. does. I highly would recommend this service center; well done ! Thanks for how you and your crew service my car. More

Poor communication. The wait time was longer. Poor attitude. At the end they made it look like it is free. It is free because of Toyota care. attitude. At the end they made it look like it is free. It is free because of Toyota care. More

In two words. THEY SUCK! Their customer service is the worst I have ever dealt with! I will never get a car from them again! worst I have ever dealt with! I will never get a car from them again! More

You call to make appointment,You arrived and wait after You call to make appointment, You arrived and wait after 3 hours they said you have recall, you need change your front breaks and on and on They di You call to make appointment, You arrived and wait after 3 hours they said you have recall, you need change your front breaks and on and on They did service car, when I lift hood up There were oil on the top of engine. Very bed customer service and unprofessional work. It will be my last visit in that dealership More

Difficult to communicate with them. Expensive. Perhaps due to the pandemic, it was extremely difficult to communicate with the Service Department. I left messages, voicemail and e-mail, It often to Perhaps due to the pandemic, it was extremely difficult to communicate with the Service Department. I left messages, voicemail and e-mail, It often took more than 1 day to get a response. Prices are very expensive. I assume that is a Toyota issue, not an issue with this dealer. In my case, I needed both a new 12v battery and a replacement traction battery for my Prius. I found alternative providers that were about one third (!!) the cost of Toyota service. Fortunately, Toyota builds a very robust car. I hope to continue using my 2006 Prius for a few more years. More

The team I worked with here consisted of Shermica, Kesha and Frank & all three of them were a joy to work with. They made me feel extremely comfortable and made the process as painless as possible. I highly and Frank & all three of them were a joy to work with. They made me feel extremely comfortable and made the process as painless as possible. I highly recommend them. More

The staff in the service department are very helpful and welcoming. My vehicle was serviced very quickly and efficiently. They also took precautions for cleanliness and social distancing standards to preven welcoming. My vehicle was serviced very quickly and efficiently. They also took precautions for cleanliness and social distancing standards to prevent the spread of Covid-19. I reccomend this dealership for any repairs your vehicle may need. More