Advantage Toyota Valley Stream

Helpful, efficient. Got me out in an hour just as the service person said. She was positive and polite. Overall a good experience. Will go again service person said. She was positive and polite. Overall a good experience. Will go again More

Excellent as usual, had the first 7 am appointment, taken in at 7:01, was done in less than an hour, Akin, the rep who provided the service coordination, was courteous, knowledgeable and friendly. I will con in at 7:01, was done in less than an hour, Akin, the rep who provided the service coordination, was courteous, knowledgeable and friendly. I will continue to use and recommend advantage toyota. More

Everyone there is helpful, polite, informative Excellent dealership. Not interested in going any other place for service. Very pleased with everything there, especially the agent who helped me. B Excellent dealership. Not interested in going any other place for service. Very pleased with everything there, especially the agent who helped me. But I was not informed how to get my car washed afterwards. I had to go back in for a referral. That never happened before and I was disappointed in that change. But they are the number one service station!! More

Andy Zollinger always makes sure my car is fixed properly and in time. He is a factor in why I have purchased three cars from advantage and in time. He is a factor in why I have purchased three cars from advantage More

Toyota never dissapoints Chris took his time and truly made our experience about what I wanted. Chris was professional and understanding of all our families need. I love my ne Chris took his time and truly made our experience about what I wanted. Chris was professional and understanding of all our families need. I love my new Highlander. More

new car purrchase It was a pleasure having Chris Williams as my salesman. He was courteous, knowledgeable, patient and energetic. The only negative aspect of the tran It was a pleasure having Chris Williams as my salesman. He was courteous, knowledgeable, patient and energetic. The only negative aspect of the transaction was a manager whose name I do not know who described my trade in as a "piece of xxxx". Aside from that, it was a pleasurable experience dealing with Chris and everyone else I encountered at Advantage. More

This is four time lease with advantage Toyota The staff This is four time lease with advantage Toyota The staff with knowledge for there cars and the service department is great. I had the pleasure of wor This is four time lease with advantage Toyota The staff with knowledge for there cars and the service department is great. I had the pleasure of working with Chris Williams this time around. I would highly recommended them to all my family and friends. More

Quick service and great customer serviceWaiting time was Quick service and great customer service Waiting time was exactly what was estimated. Andy updated me through out the visit. The waiting area was c Quick service and great customer service Waiting time was exactly what was estimated. Andy updated me through out the visit. The waiting area was clean More

Incredibly long wait even though I had an appointment. I had a 2 PM appointment. I arrived 5 minute early and had to wait outside for 10 minutes before I was even let into the facility. I then waited ano I had a 2 PM appointment. I arrived 5 minute early and had to wait outside for 10 minutes before I was even let into the facility. I then waited another 5 minutes before anyone came over to check me in. I was then told to go sit and wait to be called. At 2:25 I finally went into the service manager and asked why I was still waiting to be checked in. The response was when you go to a doctor even though you have an appointment you still have to wait. Is this the way to address a customer. To make a long story short I finally was on my way at 5 PM with instructions to unpair my phone which was probably the cause of the problem since I had not updated my phone. Seriously I was set up on automatic updates. Long waits seem to be the norm at most service stations. More

Toyota Service Department on January 4, 2020, The service on my Toyota Camry on Friday, January 4, 2020, was professional, courteous, and accomplished within a very reasonable period of time. Than The service on my Toyota Camry on Friday, January 4, 2020, was professional, courteous, and accomplished within a very reasonable period of time. Thank you!!!. More