
Advantage Toyota Valley Stream
Valley Stream, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Convenient, friendly and professional Toyota Advantage was easy to get to. The staff was friendly and helpful. The Customer Lounge was large, comfortable and had complimentary coffee servi Toyota Advantage was easy to get to. The staff was friendly and helpful. The Customer Lounge was large, comfortable and had complimentary coffee service. The work was completed in a speedy and professional manner. More
Worth The Drive Courteous, prompt, efficient, helpful describes my service experience at Advantage Toyota. Kevin was an excellent. customer service representative for Courteous, prompt, efficient, helpful describes my service experience at Advantage Toyota. Kevin was an excellent. customer service representative for the company. I hope to deal with him in the future. More
My experience is always positive at Advantage As always, your team treated me with outmost respect and professionalism, everyone is cordial, welcoming and knowledgeable of their tasks. My experien As always, your team treated me with outmost respect and professionalism, everyone is cordial, welcoming and knowledgeable of their tasks. My experience is always positive at Advantage Toyota. Thank you More
Great workshop service with bad shuttle arrangement Overall positive experience but needs significant improvement in shuttle services. Your competitiors collect and deliver vehicles from/to customer h Overall positive experience but needs significant improvement in shuttle services. Your competitiors collect and deliver vehicles from/to customer home within certain distance. In your case even a simple shuttle arrangement is not working and that damages the great service that your workshop team provide. More
Very friendly and knowledgeable Mike Miller was friendly, he explained everything about the car and the deal. When we came to pickup the car, he showed me the various buttons and lev Mike Miller was friendly, he explained everything about the car and the deal. When we came to pickup the car, he showed me the various buttons and levers. I had a very pleasant experience. More
Customer Service Exceeded My Expectations Willie, Basil and Frank were exceptional with their customer service delivery. The team proved extremely knowledgeable answering all my questions on t Willie, Basil and Frank were exceptional with their customer service delivery. The team proved extremely knowledgeable answering all my questions on the range of products', servicing and financing. Great job guys! Thank you all. Lisa Graham More
Great first time car buyer experience Amber was knowledgeable and friendly, took my nervous first time car buying anxiety out the window within 5 minutes into the test drive. After extens Amber was knowledgeable and friendly, took my nervous first time car buying anxiety out the window within 5 minutes into the test drive. After extensive research and reading reviews on the 2017 CR/V for the last six months, it took Amber one afternoon to convince a change to the 2017 RAV4 Hybrid, icing on the cake was the 0% APR for 72 month. The numbers presented to me that I agreed and shook my hand on is exactly the same number shown on my first car loan statement. Erinson made the Finance part very simple and straight forward, not pressuring on extended coverages was a huge plus. Not going to say I got the best deal out of this dealership, since I didn't do my homework and compare prices from different dealerships (did that for the CR-V instead). I'm however hoping the after sales customer service will make up for the difference. More
Smooth and easy! I've leased many Toyotas and never had a transaction go so smooth and quickly with no nonsense. Pleasant, comfortable environment with wonderful peo I've leased many Toyotas and never had a transaction go so smooth and quickly with no nonsense. Pleasant, comfortable environment with wonderful people. Will have my car serviced there too-something I never do. Zaki Khan and Frank Hussain were outstanding! More
A bad dream Went in looking for a good family car, the salesman seemed nice, a smiles offered water or coffee, you know the usual these days, waled the lot with m Went in looking for a good family car, the salesman seemed nice, a smiles offered water or coffee, you know the usual these days, waled the lot with me sold me on a 2012 Toyota venza. Very roomy good overall ratings, got financed from my credit union picked up the car a few days later but then it all went downhill, smelt a burning from the engine took it back a few days later they said all is well took it back again to repair the review mirror that was to have been done before pick up a few weeks later the maintenance light comes in and tell steering wheel starts making noises they check again a say all is well two days later the car dies on the highway 4th of July 2017 could have killed my whole family wife 3 kids very scary ordeal. When they sold me to call they told me it's still had 50,000 miles warranty left over or some months whatever came first, then this happens, I take it back to them they tell me it never had the extended warranty and I'm responsible for the 1300 bill. Worst experience ever terrible customer service. Not to mention in all we've purchased at least 6 Toyotas and Lexus combined. More
Customer Service MR Marty Goldberg was very helpful & went out of his way to assist me as best as he could. He resolved a dispute I was having with the parts sales dep MR Marty Goldberg was very helpful & went out of his way to assist me as best as he could. He resolved a dispute I was having with the parts sales department in a most satisfactory manner. More