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Advantage Toyota Valley Stream
Valley Stream, NY
4,675 Reviews
A Beautiful Place to Buy, Lease, or Service a Beautiful Car or Truck -
Advantage Toyota Valley Stream is a great Toyota dealership on Long Island. Close to all in the New York Metropolitan area, whether in Nassau, Suffolk, Queens, Brooklyn, Manhattan, the Bronx, or Staten Island. We're located in front of the Green Acres Mall in nearby Valley Steam, New York, just 15 minutes from JFK Airport. You can reach us via all major parkways including the Southern State, Belt, and Sunrise Highway. We're close to an LIRR station, and you can get to us via Mass Transit.
We sell new Toyotas and all makes/models of pre-owned vehicles, including Honda, Lexus, Volkswagen, Nissan and Hyundai.
Enjoy satellite tunes and down piping hot coffee or tea while you're here.
We have your wheels and we have your back!
Please install the smell-o-vision app to optimize your DealerRater experience with that unmistakable new car smell.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,675 reviews
September 07, 2017
Great workshop service with bad shuttle arrangement Overall positive experience but needs significant improvement in shuttle services. Your competitiors collect and deliver vehicles from/to customer h Overall positive experience but needs significant improvement in shuttle services. Your competitiors collect and deliver vehicles from/to customer home within certain distance. In your case even a simple shuttle arrangement is not working and that damages the great service that your workshop team provide. More
by Great but certain things need to improve
Employees Worked With
September 02, 2017
Very friendly and knowledgeable Mike Miller was friendly, he explained everything about the car and the deal. When we came to pickup the car, he showed me the various buttons and lev Mike Miller was friendly, he explained everything about the car and the deal. When we came to pickup the car, he showed me the various buttons and levers. I had a very pleasant experience. More
by Misscat
Employees Worked With
Mr. Small, Michael Miller
August 02, 2017
Customer Service Exceeded My Expectations Willie, Basil and Frank were exceptional with their customer service delivery. The team proved extremely knowledgeable answering all my questions on t Willie, Basil and Frank were exceptional with their customer service delivery. The team proved extremely knowledgeable answering all my questions on the range of products', servicing and financing. Great job guys! Thank you all. Lisa Graham More
by Lisa G.
July 24, 2017
Great first time car buyer experience Amber was knowledgeable and friendly, took my nervous first time car buying anxiety out the window within 5 minutes into the test drive. After extens Amber was knowledgeable and friendly, took my nervous first time car buying anxiety out the window within 5 minutes into the test drive. After extensive research and reading reviews on the 2017 CR/V for the last six months, it took Amber one afternoon to convince a change to the 2017 RAV4 Hybrid, icing on the cake was the 0% APR for 72 month. The numbers presented to me that I agreed and shook my hand on is exactly the same number shown on my first car loan statement. Erinson made the Finance part very simple and straight forward, not pressuring on extended coverages was a huge plus. Not going to say I got the best deal out of this dealership, since I didn't do my homework and compare prices from different dealerships (did that for the CR-V instead). I'm however hoping the after sales customer service will make up for the difference. More
by Billy Tsou
July 24, 2017
Smooth and easy! I've leased many Toyotas and never had a transaction go so smooth and quickly with no nonsense. Pleasant, comfortable environment with wonderful peo I've leased many Toyotas and never had a transaction go so smooth and quickly with no nonsense. Pleasant, comfortable environment with wonderful people. Will have my car serviced there too-something I never do. Zaki Khan and Frank Hussain were outstanding! More
by Gary Gugliada
July 10, 2017
A bad dream Went in looking for a good family car, the salesman seemed nice, a smiles offered water or coffee, you know the usual these days, waled the lot with m Went in looking for a good family car, the salesman seemed nice, a smiles offered water or coffee, you know the usual these days, waled the lot with me sold me on a 2012 Toyota venza. Very roomy good overall ratings, got financed from my credit union picked up the car a few days later but then it all went downhill, smelt a burning from the engine took it back a few days later they said all is well took it back again to repair the review mirror that was to have been done before pick up a few weeks later the maintenance light comes in and tell steering wheel starts making noises they check again a say all is well two days later the car dies on the highway 4th of July 2017 could have killed my whole family wife 3 kids very scary ordeal. When they sold me to call they told me it's still had 50,000 miles warranty left over or some months whatever came first, then this happens, I take it back to them they tell me it never had the extended warranty and I'm responsible for the 1300 bill. Worst experience ever terrible customer service. Not to mention in all we've purchased at least 6 Toyotas and Lexus combined. More
by edwin m knight
June 09, 2017
Customer Service MR Marty Goldberg was very helpful & went out of his way to assist me as best as he could. He resolved a dispute I was having with the parts sales dep MR Marty Goldberg was very helpful & went out of his way to assist me as best as he could. He resolved a dispute I was having with the parts sales department in a most satisfactory manner. More
by Avrohom Horovitz
Employees Worked With
Marty Goldberg
June 07, 2017
EXCELLENCE SERVICE AND SUPPORT!!! This was by far the best service I have ever had! Amber Rosland was very knowledgeable and patient. She took the time to fully understand what I was l This was by far the best service I have ever had! Amber Rosland was very knowledgeable and patient. She took the time to fully understand what I was looking for and put effort to make sure I was receiving the best deal for what I wanted. Mostafa Zaghloul was very friendly and understanding. He took the time to explain and give details in regards to all documents. Mostafa was very attentive and an absolute pleasure to work with! More
by Hpr628
Employees Worked With
Mostafa Zaghloul, Amber Roslund
June 07, 2017
Exactly as estimated I had very good experience doing my first oil change and inspection with them. It took exactly as long a they said it would. They also honored the war I had very good experience doing my first oil change and inspection with them. It took exactly as long a they said it would. They also honored the warranty without any problems. More
by Shlomo
Employees Worked With
Steve Kirtman, Angel Fernandez
June 04, 2017
Wonderful experience! I bought a new 2017 RAV4 here. I went to at least 20 car dealers the past 3 years, and this dealer was by far one of the best. Just like any busin I bought a new 2017 RAV4 here. I went to at least 20 car dealers the past 3 years, and this dealer was by far one of the best. Just like any business, they had to optimize their earnings. The process was, nonetheless, smooth enough without any deception, insult or rude comments. They remained professional throughout the process, even when things got difficult as the discussion became heated when we negotiated the price to find a compromise. They patiently explained every item on documents and wrote all the conditions clearly without any ambiguity or attempt to trick me. Car purchase was certainly not my favorite activity, but buying my new Toyota here was as good as it got. I got a good deal with plenty of free services to protect my consumers rights after the sale. Price and APR they offered were also good. By the way, my sales was Wayne and sales managers were Tony and Bobby - they were all great. I certainly am a happy customer who highly recommends this dealer! More
by CiciC
Employees Worked With
Bobby, Tony, Wayne Wilson
