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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,053 Reviews

3,053 Reviews of Advantage Toyota Valley Stream - Service Center

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March 30, 2023

They are very professional and let you know what's the problem is i never hv an bad experience, staff is very nice and helpful More

by TRICIA697
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

Patient and professional. I was also able to ask whatever questions I wanted about the vehicle, and I was given plenty of time to talk with the service representative. More

by cynthiamhorner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

Great Facility! Always keep the scheduled appointment and prompt response for all service (5K, 10K,20K). Friendly and Courteous staff :-) More

by JAMS812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Service appointment is prompt but work completion needs a little improvement. Toyota care service takes a long time and is sometimes annoying. More

by UKEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Overall service was great. Andy was extremely knowledgeable of the expected service to be provided as well as what to expect. More

by bettyboopiti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Has good service. Really fast and easy. Would come back again. Took between 1-2 hours. More

by farreaga_69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Service and sales at advantage is always great i recommend using advantage if you want great friendly and fast service More

by YONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Mar 28, 2023 -

Advantage Toyota Valley Stream responded

Thank you, Yonie, for your kind words! We strive to provide the best service possible and it's great to hear that our team was able to meet your expectations. We appreciate your recommendation and hope to see you again soon!

March 27, 2023

The advisor didn’t do her job as expected. I could’ve save money by purchasing the toyota care plus. At the and of the process she said I’m sorry but it was too late. More

by BETTOUYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margie Bonel
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Margie was excellent. Very knowledgable,patient and a professional at what she does. Thank you. Juan luis More

by Margierodriguez812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

I had a lot of preventative things done like changing the pvc valve and replacing brakes and anti freeze. The thing that I think needs improvement is the surcharge for using a credit card. Over 3% is ridicu More

by gerard3211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star review, Gerard. We appreciate your decision to choose Advantage Toyota for your vehicle's preventative maintenance needs. We apologize for any inconvenience the credit card surcharge may have caused you, and we'll take your feedback into consideration as we continue to evaluate our payment policies. Please know that we value your business, and we hope to have the opportunity to serve you better in the future.

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