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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,029 Reviews

3,029 Reviews of Advantage Toyota Valley Stream - Service Center

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March 15, 2023

My advisor Celine Zollinger did an outstanding job reviewing what service was required and advising how long it would take. during the checkout process Ms. Zollinger provided a complete explanation of More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Advantage Toyota Valley Stream responded

We're grateful to know that your experience with us was an amazing one! We will be sure to pass on your compliments to Celine. We look forward to working with you again soon at Advantage Toyota.

March 13, 2023

The agent did not communicate with me that after a certain time the service department would be closed and I wouldn’t be able to pick up my car. After showing up around 5pm I asked why that wasn’t com More

by j.u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Zollinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Advantage Toyota Valley Stream responded

We apologize for any inconvenience or miscommunication that occurred when trying to pick up your vehicle. We will take your feedback into consideration as a means of improvement. Please contact us at wecare@aagny.net to directly discuss your situation, and clear up any concerns you may have.

March 13, 2023

Fast, efficient services, Celine was excellent and great at communicating when the service was completed More

by SHAKIRASTEWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

Billy is great, I went to 5 different toyota service station before and Advantage and is the best and most reliable then all of them put together. More

by ramanshetty007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 5-star review. We're thrilled to hear that you had a positive experience with our team at Advantage Toyota. We appreciate your kind words and hope to continue providing you with reliable service in the future!

March 12, 2023

The facility is clean and safe and spacious with close access to the local mall. We were greeted well, quickly and felt extremely welcome. I worked with William as my Advisor. He was extremely kind, g More

by eugeniamcqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2023

The dealership was good and customer friendly and good to relate with easy to communicate with More

by JUMOKEKOREDE505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your 4-star review! We are pleased to hear that you found our dealership to be customer-friendly. Your feedback is greatly appreciated and we hope to have the opportunity to serve you again in the future.

March 11, 2023

Hi Frantz, James was a friendly and welcoming service advisor. Enjoyed our small talk and reassured me that my vehicle was in good hands. Unfortunately the customer waiting lounge was not the same exp More

by STEF.BAUTISTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dussap
Mar 13, 2023 -

Advantage Toyota Valley Stream responded

Stef, we are delighted to hear that James provided you with friendly and welcoming service. However, we are sorry to hear that your experience in our customer waiting lounge did not meet your expectations. Our team will take your feedback into consideration as a means of improvement. We value your business, and hope to have the opportunity to serve you and your family again in the future!

March 10, 2023

Everyone was great to talk too and very professional. I think one hour is very long for an oil change but overall it was great. More

by contoverosvincenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Advantage Toyota Valley Stream responded

Thanks, contoverosvincenza for the wonderful review of Advantage Toyota. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

March 08, 2023

This dealership is clean the workers are professional and knowledgeable about your vehicles the service is very reliable More

by JULIENA826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Advantage Toyota Valley Stream responded

Thank you kindly for your feedback, Julien. We look forward to servicing you with the same level of satisfaction on your next and upcoming visits.

March 07, 2023

I was admitted immediately. I got prompt assessment of the condition of the car, my options and the cost. I had the car within the promised time frame. Mr Akin was exce More

by husaynalhusayni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave us a review. We're glad to hear that you were taken care of immediately and received a speedy assessment and service for your car. We hope to continue providing you with excellent service in the future.

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