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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,016 Reviews

3,016 Reviews of Advantage Toyota Valley Stream - Service Center

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March 06, 2023

A was very fast and easy to done your car work I love it v nice More

by asjidsultan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your five-star review. The Advantage Toyota team is delighted we could serve you so well.

March 04, 2023

Everyone is always friendly and pleasant. When I arrive I’m treated very professionally which I do appreciate. More

by KMYAMILETH07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your kind feedback and 5-star review! Our team prides itself on providing outstanding service for all our customers. We appreciate your business and hope to see you again!

March 04, 2023

Andy Zollinger. always excellent and keep you posted on time and service required. Always let me know when my inspection is due by calling me. More

by Joyce.Fuller100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Zollinger
Mar 07, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your feedback and 5-star review, Joyce. Our team is constantly striving to provide the best service for our customers. We will make sure to let Andy know about your positive comments, and we hope to continue providing you with the best service possible!

March 03, 2023

I always use early drop off ,or drop off the night before. The envelope and drop box is very convenient. The service manager is courteous and helpful. He always calls first to go over the current need More

by Rando rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

I can't talk about the dealership as a whole because I only interacted with one person but I can tell you that Celine was absolutely fantastic and amazing. She made it a completely painless experience. Wh More

by JLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Good service and great work done. Easy to make appointment when you call them. Thanks More

by alichowdhury2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to review our business, Ali. We are so glad to hear that you had a good experience with us and that it was easy to make an appointment. We appreciate your feedback and the 5-star review!

March 01, 2023

Celine was very informative. Brought my car in the for 1 yr service and had my car ready and back on the road within the hour. More

by CINDY2083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your insightful feedback and 5-star review, Cindy. We're so glad that Celine was able to provide you with efficient service and get your car back on the road quickly. Our team prides itself on providing outstanding service for our customers. Do not hesitate to reach out for our services!

February 27, 2023

Good customer service. Staffs was professional and courteous. They were knowledgeable how the product and services that was offered. More

by marlenemartin21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Advantage Toyota Valley Stream responded

Thank you for your review, Marlene! We are happy to hear that our staff was professional and courteous. We pride ourselves on offering knowledgeable customer service. We appreciate your feedback.

February 26, 2023

Quick, friendly service on a recall. However, there are always "recommended" services that really don't need to be done, and all at exorbitant prices. That leaves a bad taste for what More

by carlbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to review our service. We strive to provide our customers with the best possible service, and we apologize if you felt that our recommended services were too expensive. We will take your feedback into consideration for future visits.

February 25, 2023

Online recall schedule process although properly navigated produced an appointment not suited for the required work. Had to be manually cancelled and rescheduled. More

by richard.steingart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Advantage Toyota Valley Stream responded

We apologize for the inconvenience you experienced with our online recall appointment scheduling process. We strive to provide the best customer service and we thank you for bringing this to our attention.

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