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Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
3,028 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,028 Reviews of Advantage Toyota Valley Stream - Service Center
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February 15, 2023
Very happy with the service I got in and out thank you name Michael Oconnor name Michael Oconnor More
by MOE1180
Verified CustomerEmployees Worked With
February 13, 2023
Fast, good , clean, comfortable waiting room, allows you space to do other work. Friendly and courteous. space to do other work. Friendly and courteous. More
by FKATZFR
Employees Worked With
February 13, 2023
Very professional. They got me in and out just like they said they would.. It was a pleasant experience. They got me in and out just like they said they would.. It was a pleasant experience. More
by 123BICHONS
Employees Worked With
February 12, 2023
I appreciate their good service . They take care their each customer. All over their service is excellent They take care their each customer. All over their service is excellent More
by mdaminhaque
February 12, 2023
Service was excellent and the advisor was courteous and followed through on my requests. I am pleased with the service followed through on my requests. I am pleased with the service More
by CHARM_ANDERSON
Employees Worked With
February 10, 2023
My appointment was at 7am, I needed a state inspection. Travis explained the procedure and he told me the price. To my surprise, I was out in less than an hour. Travis explained the procedure and he told me the price. To my surprise, I was out in less than an hour. More
by bballmom911@aol.com
Employees Worked With
February 09, 2023
I have always been satisfied with the service at Toyota. Andy tells me what has been done and what needs to be done on the next visit. Andy tells me what has been done and what needs to be done on the next visit. More
by redcorbarb6226
Employees Worked With
February 07, 2023
Good service long wait time. Good customer service and friendly staff. Would recommend to family and friends. Good customer service and friendly staff. Would recommend to family and friends. More
by DGIETSCHIER
Employees Worked With
February 07, 2023
My experience with Advantage Toyota has always been great with 2 exceptions: 1) The limited schedules you have for repairs/servicing is not conducive for those that work since you offer 8am-1pm to make appo with 2 exceptions: 1) The limited schedules you have for repairs/servicing is not conducive for those that work since you offer 8am-1pm to make appointments. Nothing later. The only other option is to possibly do a Saturday. With all the cars you sell, and all the people you have to service, wouldn't it be prudent to extend your hours rather than reduce them? You used to have full weekends! 2) You need to upgrade your IT software because you are currently not able to reconcile your databases. I am contacted by e-mail, text, and phone, and although I respond to one, I am still contacted by the other two with the same question. I respond to the 2nd, and still contacted with the 3rd. This is annoying! on my history, it shows the autos I have had through Advantage Toyota, but it should also show when I returned the lease, so when I make the appointment, I am not asked about my 2016 Toyota, which was returned 2 Toyotas ago! I speak with the representative on the phone asking me to set up an appointment, but I had already done so online, then confirmed by text and e-mail, and still received a call about it. This is crazy. You need to be able to reconcile the information so it is updated in real time. Otherwise, Andy and Celine are the tops! More
by Jack47k
