Advantage Toyota Valley Stream - Service Center

While the service was good, the previous visit before this last one stated that i needed to replace the cabin air filter. I never did. I forgot. When this service was done, it was marked that everything this last one stated that i needed to replace the cabin air filter. I never did. I forgot. When this service was done, it was marked that everything was good, including air filter. Now how is that? So it leaves me to believe.....what? I would really like a response to this situation, thanks, More

The service at Advantage is very good & has not change. The service manager Xavier is very professional & personable. He makes everyone feels part of Advantage Toyota Family. The service manager Xavier is very professional & personable. He makes everyone feels part of Advantage Toyota Family. More

I went there for a simple NYS inspection after 3 hours they told me I will not get my car until the next day. they told me I will not get my car until the next day. More

The wait was very long. The finance department definatley did not give you options when it come to choosing financing. They definately push you to use Toyota. The service wa The finance department definatley did not give you options when it come to choosing financing. They definately push you to use Toyota. The service was overall poor for the exception of keasha peirce..but everyone was chatty and socializing..Again they need to reevaluate the finance department and stop robbing or misleading g costumers and work on a better deals not what's going to fatten their pockets. More

I had my vehicle serviced previously at this location with no issues, but my August 12th experience was awful. After waiting for 3 hours with no one even looking at the vehicle I was told that my vehicle with no issues, but my August 12th experience was awful. After waiting for 3 hours with no one even looking at the vehicle I was told that my vehicle was for a drop off service. When the appointment was confirmed on the 11th the agent asked me if I was aware that the service was a drop off. I told her NO and as the facility did not provide free transportation to my home address she said she would change it. It was only after asking Mr. Cobb for the second time about the time the vehicle would be ready that he told me it was a drop off service. My effort to reach a manager was futile. I took my vehicle and left without the repairs being done.. More

I scheduled appointment, arrive on time and then it takes three hours for an oil change. That’s totally unacceptable. three hours for an oil change. That’s totally unacceptable. More

My Service representative explains everything very clearly. Service Department very professional. I like the fact you have excess to coffee while you wait. clearly. Service Department very professional. I like the fact you have excess to coffee while you wait. More

Unprofessional behavior. Made me feel that they don't need customers. Damaged my car. Started getting noise from the wheels after getting serviced by them. I called them to i Made me feel that they don't need customers. Damaged my car. Started getting noise from the wheels after getting serviced by them. I called them to inform, Instead of finding the right cause, they want to charge diagnostic fees first. More

Service was great and the team member courteous. Very satisfied either the service. Have always enjoyed the service Very satisfied either the service. Have always enjoyed the service More