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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,071 Reviews

3,071 Reviews of Advantage Toyota Valley Stream - Service Center

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June 26, 2022

so I'm a bit confused. I often receive coupons in the mail, but when I have a $400+ service visit, none of the coupons you send are valid? The team does do a great job More

by KDDRAY1
Recommend Dealer
Yes
Employees Worked With
Erinson Duran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Advantage Toyota Valley Stream responded

KDDRAY1, we appreciate your kind words about our team and we apologize for the miscommunication. If you would like to speak more directly about your experience, please contact us at wecare@aagny.net. We would like to clear up any concerns you may have.

June 24, 2022

the service personnel were very good but i have to contact you because a strange message has appeared on my dash that says NO MESSAGE no speedometer reading and no mileage information More

by EILEENTANTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 28, 2022 -

Advantage Toyota Valley Stream responded

Thank you for your review, Eileen! We are thrilled hearing your experience with our service department was exceptional. If you have any questions regarding your service, please reach out to us at wecare@aagny.com.

June 24, 2022

Me gusta el trato que recibo cada vez que llevo mi vehículo. Excelente servicio. Gracias More

by lilyannette88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Advantage Toyota Valley Stream responded

Gracias por su revisión de cinco estrellas. El equipo de Advantage Toyota está encantado de poder servirle tan bien.

June 22, 2022

The reason I buy at Advantage is their service Dept and Andy and Celine Zollinger. More

by michaeldonnarumma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Advantage Toyota Valley Stream responded

We are grateful for this wonderful review! We're so thrilled to hear that our service department and our team members have been able to provide exceptional service and exceed any expectations! We look forward to doing business again soon!

June 21, 2022

My car Feels a lot better driving after maintenance at Advantage Toyota. Pleasant and friendly staff. Great waiting room. More

by ROVINMANGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

We are so grateful for your kind words. Thank you for sharing your review with us and the community.

June 20, 2022

Pulled right in. Mgr checked his paperwork. He gave me a time to return for pick up. Vehicle was ready at proper time (a car wash, as in past oil changes would have b More

by LRUDENSKY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celine Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

We are grateful for this 5-star review! We're glad we've been able to gain you as a loyal customer and provide excellent service. We look forward to doing business again!

June 19, 2022

I don't have enough words to describe the experience especially having a customer service representative such as Andy and William to work with. They are knowledgeable and professional. It is always such More

by HYACINTHFROST79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Baumgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

HYACINTHFROST79, we appreciate your great feedback and wonderful 5-star rating. We are delighted to hear your time with Andy and William was excellent and we will be sure to pass along your kind words. Please do not hesitate to reach out in the future as we strive to provide every customer with a wonderful experience each time they come in.

June 19, 2022

Great people great service as always. , my service rep was exceptional and extremely professional. I will definitely return for future service and also to do a new lease when my current le More

by kevinb1tmo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

Kevin, thank you for your wonderful feedback and 5-star rating. We are happy to hear your service rep was so helpful as we strive to be professional and efficient to all our customers. Please do not hesitate to reach out should you need any further assistance.

June 19, 2022

Car still rides rough after I was told they test drive it and didn’t experience what I was talking about. I also asked for new wiper blades and didn’t get it that either. More

by NAVINASHRAMDYAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I can’t remember
Jun 23, 2022 -

Advantage Toyota Valley Stream responded

NAVINASHRAMDYAL, we regret to read your review as this is not typical feedback for Advantage Toyota. We apologize for the miscommunication and would like to talk more about your experience. Please do not hesitate to reach out to us at wecare@aagny.net so we can clear up any concerns you may have.

June 18, 2022

Terrible service from Travis and Xavier! Brought my car in for brake malfunction display, and was charged 949.00 claiming it was due to rotors among service ok since I was due for one soon, More

by TURTLESCAVE
Recommend Dealer
No
Employees Worked With
Xavier Ascencio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Advantage Toyota Valley Stream responded

We are disheartened to read this review. Our team strives to provide professional, knowledgeable, and honest service to all our customers. We are sorry to hear of your disappointment with your recent experience, this is not how we aim to do business. We apologize for your recent experience and hope to do business together again in the future.

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