Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Advantage Toyota Valley Stream - Service Center
Valley Stream, NY
3,013 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,013 Reviews of Advantage Toyota Valley Stream - Service Center
Sort by
May 03, 2022
I have been with you folks (Toyota) for over 10 years and have always had Great experiences. This was one that was a little longer than usual with a slight discrepancy. I came in for my 10K Service, usually have always had Great experiences. This was one that was a little longer than usual with a slight discrepancy. I came in for my 10K Service, usually 1 to 1 1/2 hour experience, this one totaled approx. 3 hours. James provided stellar Customer Service (as with all my experiences at Toyota), but upon completion, I mentioned that I do not believe my tires were rotated. He stated that they should have been and spoke to the technician and the technician apologized. They then rotated my tires. Then upon billing, I noticed I was charged $37 for my NYS inspection, which should have been only $10 (less than 2 years old). With all this, I just felt that I would bring it to your attention. This will not impact my loyalty to your Service because "things happen". I always feel "Customer Feedback" is important and that is why I am sharing this. Please feel free to contact me if you have any questions. Thank you again for your continued service :-) More
by JAMS812
Verified Customer
May 03, 2022
Service was great, my appointed time was met and my anticipated pick up time was also on point. Thank you. anticipated pick up time was also on point. Thank you. More
by COLINB624
Employees Worked With
May 03, 2022
No wait time when went during my appointed time. Went for 12-month scheduled maintenance and inspection. Service was done in 1.5 hours. Customer service was great. Friendly and told me what maintena Went for 12-month scheduled maintenance and inspection. Service was done in 1.5 hours. Customer service was great. Friendly and told me what maintenance would be done. More
by andrewlam.ny
Employees Worked With
May 02, 2022
I brought my car in for a routine maintenance. It was done very quick. While I waited in the waiting area I was very comfortable. Plenty of open comfortable chairs available with a huge TV screen. It was done very quick. While I waited in the waiting area I was very comfortable. Plenty of open comfortable chairs available with a huge TV screen. Also free coffee available. More
by Bigcoz
Employees Worked With
May 01, 2022
You guys are great I'm very happy with the service thank you very much you very much More
by DAUDINROSNY
Employees Worked With
May 01, 2022
service was well handled. Good timing and good explanations. However, the tune up indicated that there was supposed to be a tire rotation, there was no tire rotation. Good timing and good explanations. However, the tune up indicated that there was supposed to be a tire rotation, there was no tire rotation. More
by ksjohn2
Employees Worked With
April 30, 2022
Fast and cheap. Was in and out really fast. Will come back again for next maintenance Was in and out really fast. Will come back again for next maintenance More
by BRIANCLEONG79
Employees Worked With
April 30, 2022
Service was great, quick service, coffee and waiting are was so clean with vending ma. was so clean with vending ma. More
by sandrald237
Employees Worked With
April 29, 2022
This dealer is good. Customer service was good They communicate well with this service all the way. Customer service was good They communicate well with this service all the way. More
by 1KAYLA1JADON
Employees Worked With
April 29, 2022
efficient, honest, and there to assist no matter what issue you bring to them. highly recommend issue you bring to them. highly recommend More
by devansymone
Employees Worked With
