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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,029 Reviews

3,029 Reviews of Advantage Toyota Valley Stream - Service Center

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August 31, 2021

The experience was good. I hope the problem is fixed because the start/stop system seems to be a problem. All the staff was courteous and professional . More

by ashep82095
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Achim
Sep 03, 2021 -

Advantage Toyota Valley Stream responded

We're happy to know you had a memorable experience with us and we take immense pride in providing exceptional services.

August 31, 2021

Was greeted as soon as entering the dealership.The Was greeted as soon as entering the dealership. The employees tried to accommodate to the best they could with the request of the customer (s).. All More

by Minister S. Bailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Hussain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Zollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Advantage Toyota Valley Stream responded

We're always happy to help in whatever way we can! Thank you for sharing the great experience you've had with us here.

August 29, 2021

The customer service was great it was seem less and friendly. I was able to do a night drop and my car was ready before 9am . More

by MASSILINDA84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Name not listed
Aug 30, 2021 -

Advantage Toyota Valley Stream responded

Thanks for the 5-stars! We're glad to hear that your service experience was a great one.

August 27, 2021

I was happy to meet with Mr James the service advisor who was awesome and excellent. I was surprised that my vehicle was taken care of in less than a hour unlike other dealerships. Excellent and quantity ser More

by OASAM05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 29, 2021 -

Advantage Toyota Valley Stream responded

We're proud our services were able to impress you! Thank you for taking the time to share your kind words and recognition. We appreciate the five-star rating.

August 27, 2021

There was poor communication. The Loaner vehicle was disgusting. I don't think the interior has ever been cleaned which is a nightmare, especially during these Covid times. I was there two days for some More

by KARLDIEGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Zollinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelina
August 26, 2021

Would have given 5 stars but I never got a call back after service issue, hopefully my issue doesn’ t turn into something I can’t take care of. More

by NELSREAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your feedback with us! If there's anything we can help you with please reach out to us directly at wecare@aagny.net.

August 26, 2021

The worst, they not looking at anything you come in with. They making you wait 5 hours and they come up to you be like everything is fine. When the car is actually making noise! More

by RIMMYBABBU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Cobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Advantage Toyota Valley Stream responded

Good afternoon, The vehicle came into our dealership with symptoms of grinding and vibration from the braking system, which is a normal characteristic of any car equipped with Anti Lock Brake actuators. Due to this being a safety concern, the technician road tested the vehicle and took time to inspect the braking system. No repair was made, as this is a normal condition.

August 26, 2021

Brought my car in for airbag recall , went to pickup waiting 30 min to a walk around the lot saw guys boosting , never started since More

by WALKERWINDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Travis Cobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

Pleasant, cooperative service repHad to bring in car 3 Pleasant, cooperative service rep Had to bring in car 3 times for a/c problem. Sloppy, poor prep prior to lease of Camry. However working fin More

by afrank1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Advantage Toyota Valley Stream responded

Thank you for your feedback. We'll be here for you whenever you may need us!

Aug 29, 2021 -

afrank1 responded

Thanks

August 25, 2021

Advantage Toyota has some of the nicest helpful staff . The building is clean and comfortable if you decide to wait . Service on my car was so fast . Very pleased More

by mottave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Advantage Toyota Valley Stream responded

Thank you for your kind feedback! We'll be here for you whenever you may need us next.

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