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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,027 Reviews

3,027 Reviews of Advantage Toyota Valley Stream - Service Center

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July 24, 2021

Well at my very first experience there, I was not greeted by anyone for 10/15 mins while standing near my vehicle. Also the service atfendant talked down to me while not understand about my service appt. Mat More

by RODRID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
July 21, 2021

The advisors were friendly. The work was done a day before scheduled. I was called right away. My car was fixed. I’m happy now. More

by stacymbr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Advantage Toyota Valley Stream responded

Being able to provide excellent service in a timely manner is what we're here for!

July 21, 2021

I love the service and treatment from the sales rep Margie she was very welcoming and took good care of me. I just wish that sometimes there is discount for dedicated customers. I have been a customer More

by L.castro1998
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Advantage Toyota Valley Stream responded

It's wonderful knowing that throughout the past 5 years you can always count on us to provide a wonderful car buying experience. We will be sure to pass along your kind words to Margie and look forward to helping you again with your vehicle needs in the future.

July 20, 2021

They couldn't give me a courtesy car, with a problem that was yours and the service became expensive. Because the cost of spare parts was relatively low. More

by josepor65
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Advantage Toyota Valley Stream responded

We would like to learn more detail so we can ensure you are entirely satisfied with your experience with us. Please reach out to us at wecare@aagny.net so we may best serve you.

July 20, 2021

Good morning, I am not happy with the service, it took almost three hours and the worst thing was that they lost my car key for almost two hours to find it, I am very unhappy with Advantage Toyota and its More

by jaymedico1
Recommend Dealer
No
Employees Worked With
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Good fast service. Friendly and professional Easy to Good fast service. Friendly and professional Easy to deal with. Will use again. No more to say. This should not have a Mac to say More

by JAYPKAPLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure. Bad memory
Jul 20, 2021 -

Advantage Toyota Valley Stream responded

We strive to provide an excellent service experience every time and we're glad you agree!

July 18, 2021

Love it. The staff is great and, the maintenance is top notch. I was attended to right away,and the wait wasn't long at all. More

by vonreal19
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celine Zollinger
Jul 20, 2021 -

Advantage Toyota Valley Stream responded

Being able to provide good, quality service in a timely manner is what we're here for!

July 18, 2021

my intake was done very well; If that was the service one would get, I say yes this would be the service station I would send all my friends and family. my service advisor was Akin Dixon he is a credit to th More

by TINASOL334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akin Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave feedback regarding your service experience. We will be sure to look into your concerns to ensure this does not happen again.

Jul 20, 2021 -

TINASOL334 responded

Thank you for taking the time to read and respond to my experience

July 17, 2021

Andy is great to deal with. Excellent customer service worry free experience!! Highly recommend. Fast service Reputable dealership amazing staff. I will only go to Advantage for service More

by worldint1414
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Advantage Toyota Valley Stream responded

We were happy to help and are glad you are entirely satisfied with our services here. We value your recommendation of us to others. Thank you for the great review!

July 15, 2021

Amazing. James was absolutely fantastic and took his time in explaining every step of the process. He made suggestions and provided the information that I requested. More

by Lydia K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jul 16, 2021 -

Advantage Toyota Valley Stream responded

Lydia, we're so glad to know that your experience working with James was worthy of 5-stars! Please don't hesitate to reach out if there is anything else we can do for you.

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