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Advantage Toyota Valley Stream - Service Center

Valley Stream, NY

4.2
3,016 Reviews

3,016 Reviews of Advantage Toyota Valley Stream - Service Center

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April 29, 2021

The dropoff was very smooth. My contact was Andy, the service manager. He kept me informed as various issues were found. The service was fast, and pickup was equally smooth. More

by arnie1
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Advantage Toyota Valley Stream responded

We value your feedback! Clear communication and quality services is what we believe leads to the highest customer satisfaction and we look forward to continuing to provide great services to you for many more times to come.

April 26, 2021

I BROUGHT MY 2019 TOYOTA HIGHLANDLER XLE IN FOR A RECALL OF THE LOW PRESSURE FUEL PUMP. EVERYTHING WAS HANDLED QUICKLY AND EVEN HAD MY VEHICLE AT 3PM ,READY FOR PICK UP. ANDY AT SERVICE HELPED ME AND EVERYT More

by aquahorse
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shermica Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Advantage Toyota Valley Stream responded

Thank you for sharing the experience you had with us to others! We look forward to continuing to provide great services to you for many more years to come.

April 25, 2021

I’m supposed to receive complementary NYS inspections. My representative said I had to pay so I paid and still haven’t gotten my money back or even able to talk to the manager. More

by BIGDEXANDJ
Recommend Dealer
No
Employees Worked With
Andy Zollinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Ascencio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2021

It was a fast and easy process that took about 1 1/2 hrs because it was a busy Saturday but the waiting area is clean and comfortable. More

by KAUGSTIN17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Apr 27, 2021 -

Advantage Toyota Valley Stream responded

We were happy to accommodate you and appreciate your patience! Thank you for the great review.

April 24, 2021

I brought my mother's car in for an airbag recall. Andy, the service manager, took care of me. The car was done early and was done right! Thank You. More

by bafent
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Advantage Toyota Valley Stream responded

We were happy to help and glad our services met your expectations! Thank you for the great feedback.

April 22, 2021

.Nice customer service .it was my first car service.I had good experience about Toyata.Employees are also very helpful and they try to do their best.keep it up More

by EMAILMONILALGHOSH
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andy Zollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Advantage Toyota Valley Stream responded

We're so happy to know your first experience with us left a great impression on you. Thank you for recognizing our efforts!

April 20, 2021

G r e a t S e r v i c e A d v i s o r (M a r g i e) More

by mjrodbusiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Bonel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Advantage Toyota Valley Stream responded

Thank you for the kind feedback!

April 20, 2021

Service was wonderful and wait time was less than expected! Service rep explained everything clearly and the price was right on point. Thank you Toyota! More

by JMOJICAESCALERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frantz Casimir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Advantage Toyota Valley Stream responded

We're happy to have exceeded your expectations and impress you with our services. Thank you for the great feedback!

April 18, 2021

Worst service ever. My family and I have been coming here and buying cars for years and I can say with certainty I’m never coming back 👎🏾👎🏾 More

by MAUREEN.THOMAS62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James
April 16, 2021

Appreciated James' support and timeliness, even when I had follow up questions once the service was completed he was prompt and a great guide! The professionalism showed was top of the line. You could tel More

by BRITTANY CHAMBERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Murphy
Apr 21, 2021 -

Advantage Toyota Valley Stream responded

We're always happy to help and answer any questions one might have. Thank you for the kind recognition, it was our pleasure working with you and we will be here for you whenever you may need us next.

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