Advantage Toyota Valley Stream - Service Center

The dealership is probably a marvelous place, but James Dussap, a service advisor, was the most horrendous advisor I have ever encountered, including Toyota competitors whom I have dealt with throughout th Dussap, a service advisor, was the most horrendous advisor I have ever encountered, including Toyota competitors whom I have dealt with throughout the years. He was incompetent and seemed to not care about customer satisfaction, complaints, and questions. I left the dealership very unsatisfied, frustrated, and discontented, even though I communicated with Xavier Ascencio, who was very understanding. More

Celine is always very professional. Every time I had to bring my Camry in for servicing she has been my go to with any concerns and questions. She truly is a Gem. Thanks M. Cep Every time I had to bring my Camry in for servicing she has been my go to with any concerns and questions. She truly is a Gem. Thanks M. Cep More

Excellent service! Ahin was easy to talk to. He explained everything in a way that I could understand. Well done! Ahin was easy to talk to. He explained everything in a way that I could understand. Well done! More

The staff is always efficient, friendly and welcoming. Service writers communicate well about suggestions and pricing. Service writers communicate well about suggestions and pricing. More

I am still waiting on a phone call about the part needed to be ordered to replace the broken item. Should not take this long. to be ordered to replace the broken item. Should not take this long. More

This is a great location to get your cars serviced. Everyone was friendly and nice Everyone was friendly and nice More

Service was good. Fast and efficient. Team was pleasant and friendly. I’ll always recommend Toyota Fast and efficient. Team was pleasant and friendly. I’ll always recommend Toyota More

Great service department, great service advisor, great service on my Toyota 4 Runner all the time. service on my Toyota 4 Runner all the time. More

As usual , drop off the car , get a call explaining what ,or if anything is needed. Cost and time it will be ready , good job well done . No surprises . ,or if anything is needed. Cost and time it will be ready , good job well done . No surprises . More

Brought the car in with an issue and they did absolutely nothing to resolve my issue nor did they create a plan to resolve it. Unbearable smell of burning in the vehicle. nothing to resolve my issue nor did they create a plan to resolve it. Unbearable smell of burning in the vehicle. More