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Adventure Subaru
Painesville, OH
122 Reviews
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122 Reviews of Adventure Subaru
April 03, 2017
Super awesome experience!!! Everyone here was so nice and helpful! They got me in the perfect car to my liking and for my budget. And the sales reps are super funny and have supe Everyone here was so nice and helpful! They got me in the perfect car to my liking and for my budget. And the sales reps are super funny and have super awesome pants!!! More
by Kwhite90
Employees Worked With
Mike Marotta, Paul Coates, Rafi Shamailov
Helpful March 24, 2017
Excellent, Fast Service, Knowledgeable Staff Adventure was fantastic from start to finish. I came in knowing what car I wanted, and between Vicky and Rachel, they both made sure I walked away wi Adventure was fantastic from start to finish. I came in knowing what car I wanted, and between Vicky and Rachel, they both made sure I walked away with exactly that. Their friendly attitude, attention to detail, and outstanding knowledge of their product made me feel comfortable and confident about my purchase. Everyone at Adventure was friendly and courteous, and greeted me with a smile. I can't speak highly enough about this location. I will absolutely be referring friends and family. Thanks Vicky and Rachel! More
by kkraus
Employees Worked With
Vicky Musa, Rachel Lufkin
March 24, 2017
Fantastic! Thank you for a great experience! I'm in love with my Crosstrek and I couldn't have done it without Phil Crosby II and Adventure Subaru. Thank you for a great experience! I'm in love with my Crosstrek and I couldn't have done it without Phil Crosby II and Adventure Subaru. More
by Ark28
Employees Worked With
Jeff Young, Mike Marotta, Paul Crosby II
March 17, 2017
Easy buying experience! Paul Crosby sold us our new Forester at Adventure Subaru on March 13th 2017. He was extremely friendly, patient and knowledgeable. We test drove four Paul Crosby sold us our new Forester at Adventure Subaru on March 13th 2017. He was extremely friendly, patient and knowledgeable. We test drove four models before deciding on the 2017 top of the line. My wife loves our new car and we are grateful to Paul for making the buying experience not only easy but pleasurable. More
by Stven
Employees Worked With
Paul Crosby II
March 12, 2017
Paul is the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! My husband and I bought two cars from Paul in the last couple months. We were extremely impressed with his knowledge and professionalism! We will cont My husband and I bought two cars from Paul in the last couple months. We were extremely impressed with his knowledge and professionalism! We will continue to go to Paul as well as recommend him to all we come into contact with! More
by MB333
Employees Worked With
Paul Coates
March 12, 2017
Just Ask Rachel at Adventure Subaru! Rachel Lufkin at Adventure Subaru is the best person to talk to if you want to learn about purchasing an exceptional vehicle at a good price. All of t Rachel Lufkin at Adventure Subaru is the best person to talk to if you want to learn about purchasing an exceptional vehicle at a good price. All of the customer service at Adventure Subaru is amazing, but in our opinion, Rachel is the best! Friendly, knowledgeable, patient, and extremely dedicated to giving you all the information you need to make the perfect choice. She goes above and beyond to help you feel 100% satisfied. Rachel would be happy to help you with all of your auto needs, and she is always excited to tell you why Subaru is the best! Please go and see her, she will be so glad to assist you. More
by JamieLeigh
Employees Worked With
Rachel Lufkin
March 10, 2017
Thank you adventure subaru! My experience this week with adventure Subaru was second to none. I not only was satisfied with the customer service offered here, but I felt as if I My experience this week with adventure Subaru was second to none. I not only was satisfied with the customer service offered here, but I felt as if I was buying a car off an old friend! I'd be more than happy to return to this dealer for my next purchase! Not only that I will recomend my closest friends and family. Thank you Paul Coates and adventure subaru! More
by NateJewell
Employees Worked With
Jeff Young, Mike Marotta, Paul Coates
December 10, 2016
Employee to the rescue Kudos to Jason Sweeney on coming out personally to jump our car when we found ourselves stuck with a near dead battery recently right before we were s Kudos to Jason Sweeney on coming out personally to jump our car when we found ourselves stuck with a near dead battery recently right before we were starting out on a journey to Chicago on November 23. His prompt helpfulness saved us time having to possibly wait an hour or more for help. Thanks Jason! Mary and Audrey More
by Mary
Employees Worked With
Jason
November 08, 2016
uninformed or incomplete service This was my first experience with the Adventure service dept. When I checked in I asked if there were any service specials. Young person said he did This was my first experience with the Adventure service dept. When I checked in I asked if there were any service specials. Young person said he didn't know... asked if I got any by email or in the mail. So I asked again at the service desk. Said they didn't know but "if there are any they are on the web site". Checked the adventure web site and it indicated a "service managers special" for oil change and tire rotation. At check-out saw that that was the same price I paid on the invoice??? Did I get a "special" or is that another way of saying our regular price is "special"? Common guys, you know but for some reason didn't want to say... or you didn't know and I would wonder why. You certainly would present a better impression by knowing and offering any "special". Asked them if they washed the cars. Said they would. They complied but left the car dripping wet and I dried it myself. They need to visit the Classic dealers in Mentor to see how they deal with the service experience (really friendly and outgoing) and the return of the vehicle (washed, dried, interior vacuumed and wiped down). And they let you know of any specials upfront. More
by acmsi
Employees Worked With
service reception
October 18, 2016
Long time customer I've owned my Subaru for 6 1/2 years and have always had Jason Sweeney, the service manager, do all the scheduled maintenance and any other repairs on I've owned my Subaru for 6 1/2 years and have always had Jason Sweeney, the service manager, do all the scheduled maintenance and any other repairs on my car. The guys in the service department are great and always take care of me and make me feel like a VIP customer. Both Jason and Rick always keep my car running great and with over 144,000 miles, the car still runs like new. More
by Proud Subaru Owner
Employees Worked With
Jason Sweeney and Rick
