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Airpark Chrysler Jeep Dodge RAM

Scottsdale, AZ

4.4
1,111 Reviews
Airpark Dodge Chrysler Jeep is a premier Scottsdale dealership that specializes in selling new and used cars, trucks, and SUVs. We first opened our doors in September of 2002 as a Chrysler and Jeep dealer, and eventually acquired Dodge and Ram in December of 2008. Thanks to our wide selection of popular models from some of the top brands in the automotive industry, we have accumulated many loyal customers whom we continue to do business with today. Our highly trained team is committed to delivering exceptional customer satisfaction, and they work hard to meet each buyer's needs. Airpark is a Dodge, Chrysler, Jeep, and Ram dealership in Scottsdale that always puts the customer first, and is dedicated to producing a positive experience for each one. Conveniently located on 7801 East Frank Lloyd Wright Boulevard, Airpark Dodge Chrysler Jeep serves Scottsdale, Phoenix, and Sedona, AZ, as well as the surrounding communities. As a leading Jeep dealership in the Valley, we also hold an annual Jeep Jamboree, where we invite Jeep owners to come with us on a weekend-long off-roading trip. The event has been incredibly successful over the years, and it continues to be a yearly highlight. In addition to hosting fun events, we also support many organizations within our community. We have sponsored and donated to the Arizona Humane Society, Crisis Nursery, Pinnacle High School, American Legion, and Mesa 4-Wheelers in the past. We do our best to regularly help out other organizations in need.
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7801 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,111 reviews

January 26, 2025

Way over priced! Charged me $610 to diagnose and change ONE spark plug! Will not go back and will not recommend. More

by stxnbrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not work with management
Jan 28, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

We understand how important it is to feel like you’re getting value for your money, and we sincerely regret that you felt the pricing for your service was not justified. We strive to offer transparent and competitive pricing for all of our services, and we will take your comments into consideration as we continue to evaluate our processes. If you would like to discuss your experience further, please don’t hesitate to reach out to Jim Cole, Service Manager, at 480-607-8580.

Jan 28, 2025 -

stxnbrx responded

I’d be really interested in hearing how you justify charging $610 to change one $10 spark plug!

January 26, 2025

Great experience! Friendly staff, quick service, and honest recommendations. My car runs perfectly now—highly recommend! More

by iamdaniex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your wonderful review! We're so glad to hear that you had a great experience with our friendly staff and received quick service with honest recommendations. It’s fantastic to know your car is running perfectly now. We truly appreciate your recommendation and look forward to assisting you again in the future!

January 25, 2025

Service rep was friendly and somewhat helpful but not mechanically savvy. The list of needed repair items seemed complete, but it conflicted with the inspection report which I felt was bogus, false and c More

by TMGRAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
Jan 28, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

It’s always our goal to provide a positive and seamless visit, so we’re sorry to learn about the concerns you had regarding the inspection report and attention to detail during the visual inspection. We strive to maintain accuracy and thoroughness in every aspect of our service, and your feedback is invaluable in helping us improve. Our Service Manager, Jim Cole, would be happy to discuss this further with you to address your concerns and ensure clarity moving forward. Please feel free to reach out to him at 480-607-8580.

January 24, 2025

Sales and management were all very helpful and everything that they do. They really went beyond to really help us to get a new vehicle. More

by D_GOMEZ42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin and Jake
Jan 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you! We're thrilled to hear that our sales and management team provided you with exceptional service. Your satisfaction means a lot to us, and we appreciate your kind words. Enjoy your new vehicle!

January 24, 2025

I had service and a recall performed at this visit. Everything was done to my satisfaction in a timely manner. Richard Small did an excellent job communicating the status and completion of my vehicle. More

by bbostick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Small
Jan 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you! We’re thrilled to hear you had a great experience and that Richard kept you informed throughout the process. Your satisfaction is our priority, and we appreciate your kind words! Looking forward to serving you again.

January 24, 2025

My experience was great. I was greeted and supported immediately with positive professionalism. Vehicle was taken care of in good time. Thank you very much. Sincerely More

by judsonwilgus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kenney
Jan 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks for sharing your experience, Judson! We're thrilled to hear you felt welcomed and supported. Our team works hard to provide timely service, and your feedback means a lot. We appreciate your kind words and look forward to seeing you again!

January 24, 2025

Kimberly Was a fantastic Service Advisor. She was personal, professional, and seemed to really care. Everything was done in a timely manner and as requested. More

by robin136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberley
Jan 27, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks, Robin! We’re thrilled to hear you had such a positive experience with Kimberly. Our team strives to provide personal and professional service, and it’s great to know that came through for you. We appreciate your feedback!

January 23, 2025

Easy to make appointment. They were quick k and courteous. Waiting area was very nice and even had doughnuts and coffee and water and TV. Work was done right. More

by dhasstedt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kenney
Jan 24, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We're glad you found the appointment process easy and appreciated the quick and courteous service. It's great to hear that you enjoyed the waiting area and the refreshments provided. Ensuring the work is done right is always our top priority, and we’re happy we could meet your expectations. We look forward to serving you again!

January 23, 2025

The service writer that took care of me was amazing. I think her name was Kim. More

by JFSAYEGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Jan 24, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're delighted to hear that Kim provided you with such an amazing experience. We'll be sure to share your feedback with her—it will mean a lot. We appreciate your visit and look forward to assisting you again in the future!

January 21, 2025

Very helpful and great service. I’m always a me to bring it to get checked out with a lot of times available More

by alimmer1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hrabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Airpark Chrysler Jeep Dodge RAM responded

Thanks! We're thrilled to hear you had a great experience with our service. Our team is dedicated to providing convenience and support, so it's fantastic to know we hit the mark for you. We look forward to seeing you again soon!

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