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Airpark Chrysler Jeep Dodge RAM
Scottsdale, AZ
816 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 816 reviews
August 26, 2015
New jeep purchase Well done! All stages of the sale was done professionally and timely. I really respect that Chris got me in from a cold call. He found the exact vehic Well done! All stages of the sale was done professionally and timely. I really respect that Chris got me in from a cold call. He found the exact vehical I wanted in his inventory. I test drove and completed the sale in under 2 hours! Many thanks More
by Ron
Employees Worked With
Chris Vaughn
Helpful August 24, 2015
Awesome fast service I used to only buy Ford vehicles until I stumbled into your showroom. Your staff was great! From sales to service I've never felt more like a "family I used to only buy Ford vehicles until I stumbled into your showroom. Your staff was great! From sales to service I've never felt more like a "family member" at any other dealers. Keep up the great work More
by Kmc1911
Employees Worked With
Chris chu. Dave Hylton
August 19, 2015
Incredibly poor service, terrible follow through. I set an appointment for service in the morning. The service area is grid locked. It takes 45 minutes past the appointment time to turn the vehicle I set an appointment for service in the morning. The service area is grid locked. It takes 45 minutes past the appointment time to turn the vehicle over to a service writer. The day goes by without any communication. I called late the first day, early the second and made my final call later that morning telling the service writer that if she did not call me back, then my next call would be to the GM. That got me a return call stating the car would be done in an about an hour. I get a ride to the dealership and was told to wait for the service writer who proceeds to tell me that not only is the car not fixed but the job has not even started! I went to see the Service Manager, describe the lack of communication and the false information. She agrees it is unacceptable and will handle the matter going forward. Then she too fails to communicate. I called her twice the following morning, and no call. In the early afternoon, I get a call from the service writer stating the car will be done later today. She calls again later and says the job is completed. I am yet to pick it up. I believe a customer is entitled to be kept updated as to the status of repairs and that phone calls should not go unreturned. Further, communicating false information about a job being done wasted hours of my life. I can understand parts issues, but basic service skills are NOT practiced at AirPark. I will look for another dealership and if possible, never return. More
by Michael
Employees Worked With
Tia, Bethanne
August 19, 2015
As Promised There are so many Dealerships out there, so i always look for one that stands out the most. This is where Airpark comes into play. I called and spoke There are so many Dealerships out there, so i always look for one that stands out the most. This is where Airpark comes into play. I called and spoke to Robert and explained to him what I was trying to do and he said no worries, we can do that. After a brief he said he would call me back with the details and he actually did. So fa,r Airpark has 2 points for following thru. I told Robert i would be there in 45 minutes and he said he would have my new Jeep Wrangler Unlimited ready for me and it was. We went over paperwork and it was just as he said. Another 2 points. Then we move onto the Dreaded Finance Dept. Low and behold, Ross had all my paperwork done and ready for me to sign. Next thing i knew i was leaving the Dealership in my New Jeep and the best part was, they told the truth-now that is impressive. Total score, 5 out of 5 More
by kathy1
Employees Worked With
Robert P - Ross M
August 11, 2015
Above and beyond When I arrived late to pick up my vehicle my service rep Chris sent a young lady to xx my car and she had to hand wash it in a hurry to give me the #1 When I arrived late to pick up my vehicle my service rep Chris sent a young lady to xx my car and she had to hand wash it in a hurry to give me the #1 service and did. Great job. More
by intentlee
Employees Worked With
Chris
August 11, 2015
Bought a 2015 Jeep Wrangler Ryan was very professional and not over the top hard core pushy . Even when he brought in the sales manager , I never felt they were pushing to hard Ryan was very professional and not over the top hard core pushy . Even when he brought in the sales manager , I never felt they were pushing to hard .im extremely happy with my choice and I would for sure buy another vehicle from Ryan and Scottsdale Airpark . More
by Rond123
Employees Worked With
Ryan Budrewcz
July 31, 2015
Airpark Dodge Chrysler Jeep Courteous and fast with repairs.done a good job.everything works like it should What more can it was all good.could not be happier. Courteous and fast with repairs.done a good job.everything works like it should What more can it was all good.could not be happier. More
by bobb65
Employees Worked With
Seth
July 29, 2015
Pleasant experience buying new car, Honest dealership Basically bought new Jeep G.C. Overland over the phone with new car sales manager, after dealing with our local Jeep dealer in Prescott Az, and was t Basically bought new Jeep G.C. Overland over the phone with new car sales manager, after dealing with our local Jeep dealer in Prescott Az, and was treated with very little respect, I made 3 phone calls to Phoenix Jeep dealers, and after calling Airpark Jeep I knew they were going to earn my business. We ordered a 2015 Jeep G.C. Overland from Damon Ebner and the whole buying experience has changed the way my wife looks at car dealers. We have bought many cars in our lifetime, there are great dealerships out there, you just have to keep looking to find them, this is a great one. Tom & Sharon More
by Tom
Employees Worked With
Damon Ebner
July 21, 2015
Always Excellent Service As always on each visit whether my minivan is needing an oil change or other work I am treated with kindness and respect. The service rep always expla As always on each visit whether my minivan is needing an oil change or other work I am treated with kindness and respect. The service rep always explain what needs to be done right now and what can wait. My van is a 2006 Chrysler Town and Country and Airpark Chrysler is the only place that has ever serviced my van. More
by gpat68
Employees Worked With
Robert Butler
July 18, 2015
Excellent fix of another Jeep agency's poor job Front bolts left off motor cover underneath the engine and I had to tie it up with rope and drive from Salt Lake City to Phoenix where it was fixed by Front bolts left off motor cover underneath the engine and I had to tie it up with rope and drive from Salt Lake City to Phoenix where it was fixed by Airpark and they did a great job and very nicely done. Washed the Jeep with out me asking. Just a great experience. More
by Jeep Service
Employees Worked With
Lisa ???
