Airpark Chrysler Jeep Dodge RAM

I should have walked away the second I saw how much gas the salesperson pumped like $5.00 to the jeep when we took it for a test drive. I had to pump gas to make it home all dealers give you a full tank wh the salesperson pumped like $5.00 to the jeep when we took it for a test drive. I had to pump gas to make it home all dealers give you a full tank when buying a car. so, this is by far the worst customer service once they get your money they will not give you what they promised even when it's in writing, yes this is what happened to me. the jeep was never detailed it was only washed and still left very dirty but I thought to myself (I can do it no big deal). then we had a disagreement with the tires & finally, I was going to walk away so they gave in only agreeing to give me half of what the tires would cost me still we had to call several times for them to send me the check. the 2nd key took tons of phone & after 5 months to get it, Rachel which is a total (B) called me, and we scheduled the appointment well I missed the stupid appointment due to a family emergency out of the country, once I got back I called this (B) because I need to schedule an appointment for them to F program the key, that should not take more than 10 min. and it can be a darn walk-in especially after making me wait 5 months for this key! well, the key was not held for one month they returned it according to Rachel, I no longer will get the free key that was said I was going to get! I have it in writing & signed by the Manager. but just because I missed my appointment they decide I won't get it for free. and my seat covers also I never got them I told them several times via email with the salesperson & have been calling when I get a chance to leave messages for the manager and no call back we are going into 9 months and I'm tired of this. it should not have to be like this I need my key and seat cover. it's not fair I went in there happily to buy a car and they managed to screw me! please walk away or get things before signing anything or driving away because after that they will ignore you More

Worked with Rob today on a smooth and very easy purchase. Top level service and knowledgeable. Thanks Rob! I will definitely be referring others to see you! Top level service and knowledgeable. Thanks Rob! I will definitely be referring others to see you! More

They were helpful and I was able to buy the car I wanted. The salesman was professional throughout the process. The finance associate knew his stuff. The salesman was professional throughout the process. The finance associate knew his stuff. More

What a bad experience. Initially I though it might be just one bad apple, but it seems most of the tree has gone to rot. We came in to check out a certified Ram 1500 th Initially I though it might be just one bad apple, but it seems most of the tree has gone to rot. We came in to check out a certified Ram 1500 that I had called and texted with a salesman about earlier in the day. It was gorgeous, and just what we were looking for with even a bit more. It had been advertised at the price of 60,099. We were fine with that price. But the window had an "addendum" that had about $2800 in dealership add-ons like nitrogen in the tires and a tint warranty. So the price advertised was deceptive. Our salesperson had been called away for a family situation so we were passed on to a guy named Rob Toma I think. When we asked if they still had the truck on the lot he started trying to ask us what features we wanted. It was over 100 degrees outside and we knew exactly which truck we were interested in so we said, please, no questions - do you have this truck. He literally would not answer us, and kept asking questions. When we told him that if he asked 1 more question we would leave, he said, "I'm not going to let you tell me how to do my job." Easy enough, he was fired and we found a sweet young kid to help us. So, even after the shady price increase, we still talked numbers hoping that they would make it up in the trade in offer. Nope, they came in $5000 under the last dealership offer on my trade. The manager came over and schmoozed us with stories of his wife and this and that, but the price stuck where it was - essentially $5-7000 more than we had expected. So we left. Oh - we bought essentially the same truck at the next place we stopped, which I have also reviewed on this website. More

Zero stars for this dealership. I purchased a $85000 used truck that was damaged on the lot but they promised me it would be fixed correctly by Airpark Chrysler Jeep Dodge Ram Whe I purchased a $85000 used truck that was damaged on the lot but they promised me it would be fixed correctly by Airpark Chrysler Jeep Dodge Ram When they had me pick it up one evening they said it was “fixed” when I got it home and looked at it In The daytime I noticed it was not fixed correctly and I pointed it out to them. I was told by Chris the used car manager that to have it fixed it would cost $2500 but he would only cover $500 of it in good faith. This is unacceptable and bad business I told him. That did not change the outcome. I will never purchase another vehicle from this dealership and I will make sure that anyone I know doesn’t either. I will definitely be sharing this on all social media sites to make sure that this doesn’t happen to another honest paying customer at this dealership. More

This dealership is a disgrace to the industry. Money hungry scammers. Awful service. Unethical business Money hungry scammers. Awful service. Unethical business More

The best ever purchase experience ever with these folks. Hands down. I'll always purchase my vehicles from Airpark. Cameron, Drew & Mo in Finance are top class. This is my 7th purchase from Airpark & don't Hands down. I'll always purchase my vehicles from Airpark. Cameron, Drew & Mo in Finance are top class. This is my 7th purchase from Airpark & don't think I'd ever go elsewhere. More

Very easy process and did not feel high pressure sales; And love new Jeep Sahara 4xe vehicle! And love new Jeep Sahara 4xe vehicle! More