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Airpark Chrysler Jeep Dodge RAM

Scottsdale, AZ

3.4
816 Reviews

7801 East Frank Lloyd Wright Boulevard

Scottsdale, AZ

85260

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Showing 816 reviews

December 28, 2014

Charger R/T purchase Airpark for the most part was great. Ed Kulas was the best, the Finance guys were kind of a pain, way too pushy but overall a good experience. More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Kulas
December 28, 2014

Used car I dealt with Dennis Wilkins Got the deal I wanted with out to much back and forth I would recommend him and the dealership. I traveled a long way to g More

by me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Wilkins
December 19, 2014

The Jeep Wrangler I wanted I spent a couple of days looking for the Jeep Wrangler I wanted @ Air Park only because I was so picky. With the help of salesman David Palmer I fou More

by gypsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Palmer
December 15, 2014

Jeep Wrangler Purchase The experience of purchasing a Jeep Wrangler at Airpark was painless, the staff professional and the transaction was seamless in showing us the option More

by CTescapee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Kulas
December 05, 2014

Dodge product is great! Overall the Dodge product is pretty good other than the experience the actual car itself rides and operates great could not be more pleased with the c More

by Noah2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DENNIS FRITCH
Dec 05, 2014 -

Noah2003 responded

Rudy, I read your review today. I'm not sure why you felt it was necessary to publicly bash me and the dealership. We admitted we only had one key and made another one for you. Two days ago, someone found the other key, but now it doesn't work because we already reprogrammed yours keys. Oh well, on that one. You agreed that the Tuesday/Wednesday appt was a bad time for you. We gave you a Full Tank of gas for that inconvienence. We made an appointment for the passenger door to be touched up today as promised. You agreed to that, then brought up some swirl marks on your car. We can't fix or repair issues that come up 3 weeks after someone buys a vehicle, new or used. I did everything I said I was going to do. You stated that it was hard to get us to do anything for you. Really? This morning you stated you love your car, now you want to sell it and never send anyone here. I'm sorry you thought we didn't help you. In my eyes, we did everything you wanted and more. You now state you are going to cancel your warranty and sell the car. Again, I'm sorry you feel it necessary to go to such extremes. I did my job and I'm proud to be a Sales Consultant. I felt bad telling you that we weren't going to buff out the car after you have owned it for three weeks. I'll end up getting over your review, but then again, I'm just doing my job the best I can.

Dec 05, 2014 -

Noah2003 responded

I decided to post the email I was sent by Dennis . First off you told me that there was two keys and that someone lost it . So let's tell the truth here. You got me another key so thanks for that . As for the swirl marks again my fault should have checked he car better and declined the sale. But as for feeling bad telling me you could not that's surprising cause you where very rude on the phone . And I never said I love the car today so please don't put words in my mouth. And I am sure you will get over the review cause you already made a sale and got paid . Please refrain from further contact by phone email text or pigeon. Thank you for doing your job the best you could !!!!

December 03, 2014

Got my dream car for the payment I could afford! Nick Corella was so helpful and very friendly through the whole process (8 hours)! The finance dept was amazing as well, I even got a big red bow on t More

by u186546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Corella
November 27, 2014

Jeep Purchase at Airpark Chrysler, Dodge and Jeep I made an on-line inquiry regarding a Jeep Wrangler, and was answered promptly by Dennis Wilkins. I had many questions regarding the vehicle I wanted, More

by tmartinsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Wilkins
November 15, 2014

Excellent salesman My husband stopped in to look at Jeeps. He met Benjamin Smith who was very honest, straight forward, knowledgable and helpful. We went back a few days More

by eanneroy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Smith
July 17, 2014

Stay away - dishonest, deceptive sales and poor service! We met with a salesperson at Airpark based on their "e-pricing" on a Rubicon JK Unlimited. They pushed hard for expensive dealer add-ons from the sta More

by abskolnik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark L'Abatte
April 29, 2014

Out the door and out of mind Bought a 2014 $55,000 Grand Cherokee Overland diesel through internet sales. Took about 3 1/2 hours to do the paperwork even though I had an appointm More

by freeradical
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon and others
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