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Airpark Chrysler Jeep Dodge RAM

Scottsdale, AZ

4.4
1,405 Reviews
Airpark Dodge Chrysler Jeep is a premier Scottsdale dealership that specializes in selling new and used cars, trucks, and SUVs. We first opened our doors in September of 2002 as a Chrysler and Jeep dealer, and eventually acquired Dodge and Ram in December of 2008. Thanks to our wide selection of popular models from some of the top brands in the automotive industry, we have accumulated many loyal customers whom we continue to do business with today. Our highly trained team is committed to delivering exceptional customer satisfaction, and they work hard to meet each buyer's needs. Airpark is a Dodge, Chrysler, Jeep, and Ram dealership in Scottsdale that always puts the customer first, and is dedicated to producing a positive experience for each one. Conveniently located on 7801 East Frank Lloyd Wright Boulevard, Airpark Dodge Chrysler Jeep serves Scottsdale, Phoenix, and Sedona, AZ, as well as the surrounding communities. As a leading Jeep dealership in the Valley, we also hold an annual Jeep Jamboree, where we invite Jeep owners to come with us on a weekend-long off-roading trip. The event has been incredibly successful over the years, and it continues to be a yearly highlight. In addition to hosting fun events, we also support many organizations within our community. We have sponsored and donated to the Arizona Humane Society, Crisis Nursery, Pinnacle High School, American Legion, and Mesa 4-Wheelers in the past. We do our best to regularly help out other organizations in need.
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7801 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 1,405 reviews

February 18, 2021

My husband and I had a great experience with Joe Szydlowski. He was very professional and focused on our needs and happiness and helped us purchase a Scat pack, Charger. My husband is definitely in More

by Jannifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DTaylor , Glen Drobney
Feb 19, 2021 -

Airpark Chrysler Jeep Dodge RAM responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 31, 2021

Worked with Joe Lovato, he walked me through the sales process and made this an overall pleasant experience. Recommend the dealership to anyone needing a pre-owned vehicle. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lovato, Glen Drobney
Feb 01, 2021 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your positive review!

January 30, 2021

First off, this is the only negative review that I've ever written in my life. After spending two days working out a deal on a used Dodge Durango, we came to a mutually agreeable price (over the phone) a More

by brianscottj85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel
Feb 01, 2021 -

Airpark Chrysler Jeep Dodge RAM responded

Brian, unfortunately the vehicle you looked at may have been the one someone else looked at a before you. In this case, after reviewing the calls between yourself and the store, you were offered the chance to leave a deposit to hold the check, however you declined saying “if it is meant to be, it will still be there..." There is no bait and switch, we offered you the chance to hold the car and you declined which allowed another customer to purchase it. Please contact Glen Drobney, General Manager, at 833-718-0491 if you would like to discuss further.

Feb 01, 2021 -

brianscottj85 responded

Thank you for your response. Upon reviewing the calls, I'm sure you noticed that it was beyond bank hours when the hold deposit was requested and as stated in my initial review, I already had my $12,000 deposit pulled from the bank in cash. When the sales manager contacted me to apologize for what had happened, he told me that he always trains his sales staff on the importance of staying on top of the vehicles that customers are coming to purchase, ESPECIALLY when they're driving from out of town (7 hours round-trip for myself). I agree with the sales manager and I hope in the future your sales staff can do a better job of following those lessons.

January 20, 2021

I had the pleasure of working with Eric Kittleman to purchase the 2" Mopar lift kit for my Wrangler JLUR. Eric is very knowledgeable about Jeeps and gave me some great tips well beyond lift kit info. Bi More

by Buckzona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Drobney
Jan 21, 2021 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your positive review!

January 16, 2021

Just wanted to thank Matt Sarnocinski for helping us with recent purchase of Jeep Cherokee - he was professional and a joy to work with. Matt was not pushy, but followed up with me on possible vehicles for u More

by A Voris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Drobney
Jan 18, 2021 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for your positive feedback!

January 12, 2021

Took my vehicle in for a transmission flush. Someone added 5 qts of oil to the engine. On top of what was already there. Almost ruined my engine. They totally denied any responsibility. Noticed other re More

by Beeson4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Glen Drobney
Jan 13, 2021 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for taking the time to leave us a review. We apologize for the issues you have faced. We understand it can be frustrating. We would like to speak with you as soon as possible, please contact Clint Zelez, Service Director, at 480-556-7400.

January 11, 2021

Ethan is terrible....If I could give 0 stars I would. I supposedly got approved. Was told they would drop it off at 9am since I didn't have a way there n they said it was no problem. Days go by n nothing. More

by heatherfisher17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethan , Glen Drobney
Jan 14, 2021 -

Airpark Chrysler Jeep Dodge RAM responded

Customer service is always a top priority to us, and it’s disappointing to hear that we didn’t exceed your expectations. Our goal is to fix any unresolved issues as quickly as possible. Please contact Glen Drobney, General Manager, at 833-718-0491.

January 07, 2021

I just bought a Jeep Wrangler 2021 from Steven Ehlert. Steve was very knowledgeable and helpful in the sales process. He is a very pleasant person do deal with and he made the process very easy. Dale T More

by Don P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ehlert, Dale Taylor
Jan 08, 2021 -

Airpark Chrysler Jeep Dodge RAM responded

Don, every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

January 02, 2021

Can't get anyone to even call me back. Had discussion about vehicle, salesman said he'd send me a text w/ info shortly, but never did. Then called back next day with very reasonable offer with cash in h More

by jw990144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Jan 04, 2021 -

Airpark Chrysler Jeep Dodge RAM responded

Customer service is our top priority and we are sorry you felt you weren't being paid attention to. Please contact Glen Drobney, General Manager, at 833-718-0491.

December 19, 2020

Very disappointed with Airpark Jeep. Had a service appointment with Derrick today, for multiple ongoing issues concerning my backup sensors. Airpark rotated my 5 tires which caused the back sensors to More

by bboompow
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Derick
Dec 21, 2020 -

Airpark Chrysler Jeep Dodge RAM responded

Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact Clint Zelez, Service Director, at 480.556.7400.

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